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Cancel LEADSGORILLA
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Leadsgorilla service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Leadsgorilla: Step-by-Step Guide
What is Leadsgorilla
Overview
Leadsgorilla is a SaaS lead-generation platform that helps users find, verify and contact prospects across industries using search and automation tools.
The product includes lead search limits, email automation, reputation reporting and agency-focused features on tiered plans.
Who uses it
Users include freelancers, web agencies and sales teams who need targeted local or niche lead lists and outreach tools.
Plans scale by search volume and automation capacity to suit individual users up to agency teams.
How to cancel Leadsgorilla
Publicly documented guidance
There are no platform-specific cancellation steps publicly documented in LeadsGorilla’s Help Center or Terms that differentiate App Store, Google Play, or web sign-ups.
The Terms of Service reference contacting support for refunds but do not list separate platform procedures.
Step-by-step cancellation (recommended)
- Confirm how you were billed (credit card on web, Apple App Store, or Google Play).
- If billed through Apple or Google, cancel the subscription in your Apple ID or Google Play account (follow Apple/Google instructions for subscriptions).
- If billed on the web, gather your order details (order ID, email used, purchase date) and contact Leadsgorilla support by email: contact@LeadsGorilla.io.
- Request cancellation and, if applicable, request a refund within the 30‑day money‑back period (see refund section below).
- Keep written confirmation from support and screenshots of any billing/transaction records for your records.
What happens when you cancel
Access and renewal
When you cancel a subscription, future renewals should stop and no new payments should be billed after the current paid period ends.
If you cancel mid‑period, access may continue until the end of the paid period depending on how you were billed.
Data and account status
Your account data (leads, settings, reports) may remain in the service after cancellation but could be subject to deletion after a retention period.
Export any needed data before cancelling to avoid losing important lead lists or reports.
Will I get a refund?
Official refund policy
- Leadsgorilla states a 30‑day money‑back guarantee on the purchase price.
- Refund requests must be made within 30 days of the original purchase date.
- Refunds are processed to the original payment method; processing may take up to 7 days and the overall refund process completes no more than 30 days after a valid request.
Exceptions and practical notes
User reports indicate refunds have sometimes been denied or delayed for reasons such as alleged 'limited use' or requests for additional ID verification.
If a refund is denied, keep correspondence and escalate with transaction records; consider referring to your consumer rights in South Africa (see next section).
Leadsgorilla plans and pricing
Price table
| Plan | Price (USD) | Period (期間) | Features |
|---|---|---|---|
| Basic (Monthly) | US$47/month (discounted from US$83) | Monthly (月額) | Search 1,000 leads/month; contact leads; reputation reports; mass email (10 accounts) |
| Explorer (Monthly) | US$67/month (discounted from US$149) | Monthly (月額) | Search 2,500 leads/month; citation & local agency upgrades; mass email (25 accounts) |
| Professional (Monthly) | US$97/month (discounted from US$176) | Monthly (月額) | Search 5,000 leads/month; SEO & local tools; mass email (100 accounts) |
| Basic (Yearly) | US$347/year (discounted from US$608) | Yearly (年間) | Search 25,000 leads/year; same features as monthly Basic |
| Explorer (Yearly) | US$447/year (discounted from US$812) | Yearly (年間) | Search 50,000 leads/year; same features as monthly Explorer |
| Professional (Yearly) | US$497/year (discounted from US$904) | Yearly (年間) | Search 100,000 leads/year; same features as monthly Professional |
Notes on currency and local pricing
All official site pricing is displayed in USD; no South African Rand (ZAR) prices were found in the verified sources.
Some South African review listings reference a US$37 starting price, but the official site shows the plans above in USD.
Your consumer rights in South Africa
Core protections
- The Consumer Protection Act (CPA) provides guarantees of quality, fair dealing, and remedies for defective or misrepresented services.
- For some direct marketing transactions a 7‑day cooling‑off right applies; check whether it applies to your purchase method.
Applying rights to Leadsgorilla cases
Leadsgorilla’s 30‑day money‑back guarantee exceeds the typical statutory minimum, which is positive if honoured.
If a refund is refused despite meeting stated conditions, you may cite the CPA and keep records to escalate via consumer protection channels.
Customer experiences
Positive feedback
Some users report strong lead generation performance, flexible tools and time-savings for agencies and prospecting tasks.
Positive reviews can be seen on Trustpilot where users praise the platform’s capabilities and templates.
Negative feedback
Other users report delays or denials of refunds, slow support responses, and confusion around trial/charge terms.
Criticism and mixed reviews are visible on review sites such as Trustpilot and a South African app listing. See examples below.
Documentation checklist
Essential documents to gather
- Order ID and transaction date (credit card or app store receipt).
- Email address used to sign up and screenshots of billing charges.
- Any support correspondence (emails, ticket IDs) and screenshots of the service usage if relevant.
Optional supporting items
- Bank or card statements showing the charge.
- ID verification if requested by the provider (keep copies secure and only share via secure channels).
Common mistakes
Missing the billing channel
Users sometimes contact the vendor but their subscription is billed through Apple or Google, so cancellation there is still required.
Always confirm whether the charge came from the App Store / Google Play or directly from Leadsgorilla’s web billing.
Delay in requesting refunds
Waiting beyond the 30‑day money‑back window can forfeit refund eligibility under the stated policy.
Also, failing to retain receipts or support correspondence makes dispute resolution harder if a refund is denied.
Comparative recap
Quick comparison table
| Item | Leadsgorilla | Typical SaaS expectation | Period (期間) |
|---|---|---|---|
| Refund window | 30‑day money‑back guarantee | Often 14 - 30 days | - |
| Billing channels | Web (USD) + possible app store billing | Web and app stores common | - |
| Customer support | On‑demand / 24/7 on some plans; mixed user reports on responsiveness | Varies by vendor and plan | - |
Interpretation
Leadsgorilla offers a competitive refund window and tiered plans in USD, but user experiences point to inconsistent support and refund handling.
Confirm your billing channel and keep records to ensure a smoother cancellation or refund request.
After cancelling
Immediate next steps
- Export any lead lists, reports and account data you need before access is removed.
- Monitor your bank or card statement for final charges and any refund credits.
Where to get more information or leave feedback
Read user reviews and community feedback on Trustpilot: Leadsgorilla on Trustpilot.
See South African app listing feedback here: Leadsgorilla on GetApp ZA.
Address
Contact email
Primary contact email (as published in provider materials): contact@LeadsGorilla.io
Use this email when submitting cancellation or refund requests and include your order details.
Physical address and support channels
No verified physical address or additional official support URL was included in the verified sources for this guide.
If you need to escalate, retain all correspondence and consider South African consumer protection channels if you believe the CPA has been breached.