Cancellation Legaltemplates: Easy Method

What is Legaltemplates

Overview

Legaltemplates is a subscription-based online service that provides customizable legal document templates for contracts, agreements, wills and other common documents.

Users can create, edit and download documents in common formats and may purchase single documents or subscribe for unlimited access.

How the service is delivered

Access is via a web account where documents are generated and stored for download in PDF or Word formats.

Legaltemplates offers both single document purchases (lifetime access) and recurring subscription plans for unlimited documents.

How to cancel Legaltemplates

Cancel via account dashboard

• Sign in to your Legaltemplates account on the website.
• Navigate to your account or billing dashboard and locate subscription settings.
• Select the option to cancel subscription and confirm. Cancellation takes effect at the end of the current billing period.

Other cancellation notes

• Single document purchases retain lifetime access after purchase, so cancelling a subscription does not affect those documents.
• Public documentation does not detail separate App Store or Google Play cancellation flows; web dashboard cancellation is the likely primary method.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription it remains active until the end of the current billing period.

You retain download and access rights only for the remainder of that period; no prorated access extensions are provided.

Data and renewals

Automatic renewals stop at the end of the billing period after cancellation, so you will not be billed again unless you re-subscribe.

Single-document purchases remain available with lifetime access and unlimited revisions as stated at purchase.

Will I get a refund?

Official Terms of Use

The Terms of Use state: "ALL SALES ARE FINAL - NO REFUNDS WILL BE PROVIDED FOR ANY PURCHASE OR SUBSCRIPTION," including conversions after trials.

For the Terms of Use see Legaltemplates Terms.

Exceptions and support reviews

• An alternate Refund Policy page indicates refunds or credits may be provided if you contact support within 30 days of purchase; this is an alternate version of terms.
• Customer Support reviews refund requests on a case-by-case basis; see the Help Center article on refund requests for guidance.

For the Help Center refund guidance see How do I request a refund?

For the alternate terms page see Legaltemplates alternate Terms of Use.

Legaltemplates plans and pricing

Available plans (USD)

Below are the current plan prices published for the platform in USD. Legaltemplates does not publicly display South African Rand (ZAR) prices.

Pricing details

Your consumer rights in South Africa

Cooling-off and statutory protections

South African consumer law (Consumer Protection Act, CPA) provides statutory rights such as a cooling-off period in some situations, but applicability to digital subscriptions can vary.

Whether an online legal template subscription qualifies for a CPA cooling-off right depends on transaction type (e.g., unsolicited goods/services, direct marketing) and must be assessed case-by-case.

Challenging unfair terms

• Terms that state "no refunds" may not override statutory CPA rights, especially where misrepresentation occurred.
• Automatic renewals without clear notice or difficult cancellation mechanisms can be challenged under CPA provisions on unfair contract terms.

South African consumers may seek remedies via the National Consumer Tribunal or other CPA mechanisms if statutory rights are present.

Customer experiences

Positive feedback

Many users report the platform is easy to use and quick for generating professional-looking documents for basic needs.

Some reviewers note cancellation of trials can be straightforward and that single-document purchases provide good value.

Negative feedback

There are numerous complaints about being charged after attempting to cancel during a trial, suggesting cancellations sometimes are not processed in time.

Users also report frustration over a strict no-refund stance, lack of prorated refunds, and variable experiences with customer support responsiveness.

Documentation checklist

What to gather before you contact support

• Order or subscription confirmation number and the email used to register.
• Date and time of purchase or trial conversion and screenshots of billing or cancellation screens.

Supporting materials

• Copy of Terms of Use or refund policy referenced at time of purchase.
• Any email correspondence or chat transcripts with customer support about cancellation.

Common mistakes

Missing the trial or billing date

Many consumers assume cancelling on the trial day avoids charges, but delays or confirmation failures can result in conversion charges.

Always confirm a cancellation confirmation message or email to avoid disputes about timing.

Assuming automatic refunds

Relying on a vendor to automatically issue prorated refunds is a common mistake with this service because the stated policy is that sales are final.

If you expect a refund, collect evidence and contact support immediately; refunds are handled case-by-case.

Comparative recap

How Legaltemplates compares

After cancelling

Follow-up steps

• Save the cancellation confirmation screen or email and keep billing statements showing final charges.
• If you believe an incorrect charge occurred, open a support ticket promptly and attach your documentation.

Helpful links

Review the service Terms: Legaltemplates Terms.

For refund requests and support guidance see: How do I request a refund?

Alternate terms-of-use page: Legaltemplates alternate Terms of Use.

Address

Corporate address

Legal Templates Inc.

8 The Green Ste. B, Dover, DE, United States

Legal note

This guide summarises publicly available information and user reports. It is not legal advice and does not create an attorney-client relationship.

If you need specific legal guidance about South African consumer law and your rights, seek a qualified South African legal advisor.