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Livecareer

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South Africa

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Sender
Livecareer Cancel Subscription | Postclic
Livecareer
Bold LLC, City View Plaza II, 48 Road 165, Suite 6000
00968 Guaynabo Puerto Rico
customerservice@livecareer.com
Cancellation of Livecareer contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Livecareer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Livecareer
Bold LLC, City View Plaza II, 48 Road 165, Suite 6000
00968 Guaynabo , Puerto Rico
customerservice@livecareer.com
REF/2025GRHS4

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Cancellation Livecareer: Easy Method

What is LiveCareer

Service overview

LiveCareer is an online SaaS platform that provides resume and cover letter building tools, templates, and AI-assisted suggestions to help users create professional job application documents.

How users access features

Access is subscription-based: users sign up for a trial or paid plan to use premium templates and unlimited downloads during the subscription period.

How to cancel LiveCareer

Cancel via the LiveCareer website (recommended)

  • Log in to your LiveCareer account on the website.
  • Go to Settings or the Subscription/Account page.
  • Use the online cancellation page or link shown on your subscription settings.
  • Complete the cancellation flow and watch for an emailed confirmation number.
  • If you do not receive confirmation, contact customer service to follow up.

Cancel via App Store or Google Play

  • LiveCareer does not document platform-specific cancellation steps in its public terms; if you subscribed through the App Store or Google Play, cancel through your Apple or Google account subscription settings.
  • Open your device store app, find Subscriptions, locate LiveCareer (or the app name used), and cancel there. Keep a screenshot or confirmation for your records.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access for the remainder of the paid billing period or trial days already paid for.

Automatic renewal and data

Auto-renewal stops after cancellation, but you should verify the end date in your account and saved confirmation email.

Your account data (resumes, drafts) generally remain available under your account unless you delete them; export or download important files before deleting your account.

Will I get a refund?

Refunds during trial period

LiveCareer allows refund requests if you cancel before the end of an initial paid trial period, but refunds are handled case-by-case and are not guaranteed.

Multiple user reports indicate a 14-day paid trial exists; request refunds promptly within that trial window for best chance of approval.

Refunds after trial or renewal

  • Refunds after automatic renewal are less certain and may be considered on a goodwill basis.
  • Document your cancellation and contact customer service immediately if a charge appears after you cancelled.
  • Use reputable third-party reviews to inform your request; see user experiences for typical outcomes.

LiveCareer plans and pricing

Overview of available plans

Exact ZAR pricing on LiveCareer pages is not officially confirmed. Below are estimated conversions from published USD prices to South African Rands (approx. USD 1 ≈ ZAR 18 - 19).

Price notes and conversion

Prices shown are estimates in ZAR and may vary by payment processor, region, or exchange rate at purchase time.

Plan Price (ZAR est.) Period Features
14-Day Premium Access ≈ R55 - R56 14 days Full resume & cover letter builder access; unlimited downloads during trial
Monthly Premium Access ≈ R430 - R450 Monthly Unlimited downloads; full builder access
Annual Premium Access ≈ R1,280 - R1,360 Annual Full access for a year (approx. R106 - R113/month equivalent)

Your consumer rights in South Africa

Cooling-off and cancellation rights

LiveCareer’s published policies do not explicitly state South African statutory rights such as a specific cooling-off period.

South African consumers should refer to local consumer-protection law for rights on digital purchases and unsolicited renewals.

Steps if you have a dispute

  • Keep records of sign-up, cancellation attempts, and confirmation emails or screenshots.
  • Request refunds promptly if within the trial period and escalate if charges persist after cancellation.
  • If unresolved, consider contacting South African consumer-protection bodies or your payment provider to dispute unauthorized charges.

Customer experiences

Positive feedback

  • Many users praise LiveCareer’s user-friendly interface, template variety, and AI-powered suggestions for creating CVs quickly.
  • Reviewers note that the platform can be efficient and accessible for first-time users.

Negative feedback

  • Common complaints include unexpected or recurring charges, surprise auto-renewals, and difficulty canceling in some cases.
  • Some users report ongoing charges after cancellation and slow or unhelpful customer support responses.

Documentation checklist

What to save before cancelling

  • Account username/email and a screenshot of the subscription page showing plan and next billing date.
  • Confirmation emails for subscription start and any trial terms.
  • Copies (PDFs/screenshots) of resumes, cover letters, and any completed downloads you want to keep.

What to collect after cancelling

  • Cancellation confirmation number or email and the timestamp of cancellation.
  • Receipts for charges and any refund confirmations if issued.
  • Screenshots of the cancelled subscription page and any customer-service correspondence.

Common mistakes

Missing confirmation

Many users assume cancellation is complete without checking for an emailed confirmation. Always wait for and save a cancellation confirmation number.

Ignoring where you subscribed

If you subscribed via Apple or Google, cancelling on the LiveCareer website may not stop billing from the store. Cancel through the platform where the subscription originated.

Comparative recap

Quick comparison of plan features

The table below highlights core differences: trial length, renewal cadence, and refund likelihood.

Plan Trial Period Refunds (typical)
14-Day Premium Access Yes (paid 14-day trial) 14 days Possible if cancelled within trial (case-by-case)
Monthly Premium Access No trial after initial Monthly Less likely; may be considered as goodwill
Annual Premium Access Depends on initial offer Annual Unlikely after renewal; request quickly if charged in error

After cancelling

Verify and monitor

  • Check your email for a cancellation confirmation and save it for at least 6 months.
  • Monitor your card or PayPal for any unexpected charges for one billing cycle after cancellation.

Where to find more information and help

Address

Corporate address

Bold LLC (LiveCareer parent company)

City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, Puerto Rico

Keep for records

Use the address when you escalate disputes in writing or when asked for corporate contact details by your payment provider or consumer-protection agency.

FAQ

To cancel your LiveCareer subscription online, log in to your account, navigate to the Settings or Subscription page, and use the cancellation link provided. Ensure you receive a confirmation email after completing the process.

Yes, if you subscribed via the App Store or Google Play, you need to cancel through your Apple or Google account settings. Open the store app, find Subscriptions, locate LiveCareer, and follow the cancellation steps.

After cancellation, you typically retain access to your LiveCareer account until the end of your current billing period or trial days already paid for. Make sure to download any important documents before the access ends.

LiveCareer allows refund requests if you cancel before the end of the 14-day paid trial period, but refunds are handled on a case-by-case basis. It's best to request a refund promptly within the trial window.

To increase your chances of receiving a refund after cancellation, document your cancellation and contact customer service immediately if a charge appears after you cancelled. Use the contact details shown on your bill for assistance.