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Localize

Cancel LOCALIZE

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To cancel Localize,
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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Localize Mobi Cancel Subscription | Postclic
Localize
552 Ashbury Street
94117 San Francisco USA
support@localize.mobi
Cancellation of Localize contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Localize service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Localize
552 Ashbury Street
94117 San Francisco , USA
support@localize.mobi
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Localize: Easy Method

What is Localize

Overview

Localize is a SaaS platform that helps teams localise websites and apps by managing translations, in-context editing and live updates without code changes.

Core purpose

The service focuses on collaboration, fast implementation and translation workflows to deliver localisation for multiple languages and markets.

How to cancel Localize

Cancel via the Localize website

  • Log into your account at localize.mobi.
  • Go to the Billing section and turn off automatic renewal at least 24 hours before the end of the current subscription period.
  • Alternatively, use the 'Unsubscribe' button, enter your email, type "Agree", then follow the Account → Cancel Subscription steps in the Help Center flow.
  • For step-by-step guidance, see the third-party cancellation guide: Cancel Localize (postclic).

App Store / Google Play purchases

  • Localize does not provide explicit cancellation instructions for subscriptions bought via the App Store or Google Play.
  • If you purchased through an app store, manage the subscription through that store’s account settings or contact Localize support for help as needed.
  • Reference guidance: postclic cancellation notes.

What happens when you cancel

Auto-renewal

Cancelling disables automatic renewal so your subscription will not automatically renew at the next billing date.

Access and data

Localize’s available help content focuses on renewal and refunds rather than data retention. Confirm how long you retain access and how data is handled by contacting Localize support.

Will I get a refund?

Standard refund window

  • Localize offers a right to a refund within 14 calendar days from the payment date if the user has not used the service after the trial and has correctly turned off auto-renewal.
  • This refund policy and its conditions are described in Localize’s Help Center guidance.

Exceptions and loss of refund rights

  • If you used Localize during the trial period and did not disable automatic renewal, then continued using it at full price, you lose your refund eligibility.
  • Contact Localize support to request a refund and to confirm eligibility: How to get a refund (Localize Help Center).

Localize plans and pricing

Pricing availability

Exact South African pricing (ZAR) for Localize is not publicly available. Only USD pricing is typically published by vendors.

How to get pricing

Contact Localize sales or support to request current pricing for your region and needs.

Plan Period Price
Contact for pricing 月額 / 年間 Contact for pricing (USD pricing publicly available; ZAR not published)

Your consumer rights in South Africa

Cooling-off and refund context

Localize provides a 14-day refund right under its Help Center conditions, which aligns with the general concept of a 14-day cooling-off period commonly found in South African consumer protections.

When to escalate

If you cannot resolve a refund or cancellation dispute with Localize, consider raising the matter with South African consumer protection bodies or seeking local advice on your rights.

Customer experiences

Positive feedback

  • Users praise Localize for easy setup, fast translation deployment, no-code tools and collaborative features (Capterra reviews).
  • Highlights include glossaries, in-context editing and low-maintenance workflows.

Negative feedback

  • Complaints note layered limits in pricing (page views, machine translation, collaborators) and occasional dashboard lag.
  • Some users report slow updates in the In-Context editor and concerns about translation accuracy if they do not speak the target language.

Documentation checklist

Before you cancel

  • Account email and username.
  • Invoice or payment date and transaction ID for the subscription.
  • Billing plan name and renewal date.

When asking for a refund or support

  • Screenshots of Billing settings showing auto-renewal state.
  • Copy of correspondence with support and any cancellation confirmation.
  • Notes about trial usage or continued use after trial (if applicable).

Common mistakes

Timing errors

Example: waiting until the renewal day to cancel can cause missed deadlines. Localize advises turning off auto-renewal at least 24 hours before the period ends.

Assuming app-store cancellation works the same

Example: users who purchased via the App Store or Google Play may find Localize-specific instructions are not provided and should manage subscriptions via the store or contact support.

Comparative recap

How Localize compares

Below is a concise comparison of typical strengths and limitations drawn from user reviews and product notes.

Quick reference

Feature Localize Typical alternatives
Setup speed Fast, no-code implementation and quick to get translations live. Varies; some require developer changes for deployment.
Collaboration Good collaborative features and in-context editing praised by users. Some competitors offer similar collaboration but differ in UX.
Pricing structure Multiple layers of limits reported (page views, MT, collaborators). Other vendors may have simpler or more granular pricing models.
Performance Generally responsive; occasional dashboard lag and slow approved translation updates reported. Performance varies by vendor and plan tier.

After cancelling

Confirm cancellation

  • Keep confirmation emails or screenshots showing auto-renewal is turned off.
  • Verify the subscription end date so you know when access will lapse.

Useful links

Address

Headquarters

Primary contact address on record: 552 Ashbury Street, San Francisco, CA 94117, USA.

Contact note

Use your Localize account settings or the Help Center for official correspondence and support requests related to cancellations and refunds.

FAQ

To cancel your Localize subscription via the website, log into your account at localize.mobi, go to the Billing section, and turn off automatic renewal at least 24 hours before the end of the current subscription period. You can also use the 'Unsubscribe' button and follow the instructions provided.

If you bought Localize via the App Store, you need to manage your subscription through the App Store's account settings. Alternatively, you can contact Localize support for assistance with your cancellation.

After canceling your Localize subscription, you will lose access to the service. For specific details on data retention and access, it's best to contact Localize support directly.

Yes, you are eligible for a refund within 14 calendar days from the payment date if you have not used the service after the trial and have turned off auto-renewal. Make sure to check the conditions in Localize's Help Center.

If you cannot resolve a cancellation dispute with Localize, consider escalating the issue by contacting their support team or reviewing your contract for further steps. Keeping proof of your cancellation request is also advisable.