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Cancel MYFAMIO
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Myfamio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Myfamio: Easy Method
What is Myfamio
Overview
Myfamio is a subscription-based family organization app that offers shared calendars, to-do lists and event planning tools to help family members stay coordinated.
Service type
It is delivered as a digital SaaS product with mobile apps and a web interface, and access is controlled by a recurring subscription purchased through app stores or directly on the website.
How to cancel Myfamio
Cancel via Google Play (Android)
- Open Google Play app → Menu or profile icon → Payments & subscriptions → Subscriptions.
- Select Famio (Myfamio listing) → Cancel subscription or turn off auto‑renewal.
- Note: uninstalling the app does NOT stop billing.
- Source: postclic cancel guide.
Cancel via App Store (iOS)
- Open Settings on your iPhone/iPad → tap your name → Subscriptions.
- Find Famio (Myfamio listing) → Cancel Subscription or turn off Auto‑Renewal.
- Note: deleting the app does NOT cancel the subscription.
- Source: postclic cancel guide.
Cancel via Web / Directly with Myfamio
- Log in at the Myfamio website → go to Subscriptions or Manage Subscription in your profile.
- Cancel or turn off auto‑renewal from your subscription settings; if you cannot, contact Myfamio support via their site or email.
- If the web option is unavailable, use the app store method for your device.
- Source: postclic cancel guide.
What happens when you cancel
Access after cancellation
When you cancel, you typically keep access until the end of the paid billing period. Immediate access termination may occur only for some purchases - check your subscription details.
Renewal and billing
Turning off auto‑renewal prevents future charges but does not automatically refund past payments. Cancellations should be made through the original purchase platform (App Store, Google Play or Myfamio web).
Will I get a refund?
General refund policy
There is no explicit public guarantee of refunds for Myfamio; refunds appear to be handled case‑by‑case and may be denied even during trial periods.
Platform refunds and exceptions
- If you subscribed via Apple or Google, request refunds through their official processes (Apple Report a Problem; Google Play refunds).
- South African consumer law (ECTA) may offer a cooling‑off right in some cases - see consumer rights below.
- Source: postclic cancel guide.
Myfamio plans and pricing
Available plans (South Africa)
The following prices correspond to the Familo / Myfamio listings on the South African App Store as reported in available sources.
Price table
| Plan | Price (ZAR) | Period (期間) | Features |
|---|---|---|---|
| Familo Weekly Subscription B | R219.99 | Weekly | In-app purchase on South African App Store |
| Familo Weekly Subscription | R99.99 | Weekly | Alternative weekly tier |
| Weekly Premium Subscription | R199.99 | Weekly | Premium weekly tier |
| Familo Yearly Subscription | R1,199.99 | Yearly | Annual subscription (higher price) |
| Familo Yearly Subscription (alt) | R399.99 | Yearly | Alternate yearly tier |
| Subscription (generic) | R439.99 | Unknown | Generic in-app purchase |
| Subscription (generic) | R289.99 | Unknown | Generic in-app purchase |
Your consumer rights in South Africa
Cooling-off period (ECTA)
Under the Electronic Communications and Transactions Act (ECTA), consumers may cancel a service without reason within seven days of concluding the agreement.
If cancellation is valid, a full refund should be processed within 30 days of cancellation.
Digital service exceptions
- Digital subscriptions that are consumed or accessed immediately may forfeit the cooling‑off right if you began using the service.
- Statutory rights cannot be overridden by a supplier’s “no refunds” policy.
- Source: ECTA cooling-off summary.
Customer experiences
Positive feedback
Some users report the app helped them coordinate family activities despite minor issues and found value in the shared tools.
Example positive review noted helpfulness in bringing family together.
Negative feedback
- Multiple users report being charged after cancelling, including a complaint of a charge within one hour of cancellation.
- Several reviewers describe misleading advertising about locating by phone number and state that the app requires installation and consent to function.
- These complaints are documented on review platforms such as Trustpilot: Trustpilot Myfamio reviews.
Documentation checklist
What to gather before you contact support
- Order receipt or App Store / Google Play transaction ID and date.
- Screenshot of active subscription in your device settings or account page.
- Copy of cancellation confirmation (if any) and any email correspondence.
- Device type (iOS or Android) and the email/account used to subscribe.
How this helps
- Having these documents speeds up refund requests and dispute resolution with app stores or the company.
- If referencing South African law, include the cancellation date to show compliance with the 7‑day cooling‑off period.
Common mistakes
Assuming uninstall cancels billing
Uninstalling the app does not stop subscription billing. You must cancel through the App Store, Google Play, or the Myfamio account settings.
Using the wrong channel for refunds
If you purchased via Apple or Google, contacting Myfamio directly for a refund often delays resolution; use the platform refund process first.
Comparative recap
Quick comparison
The table below summarizes cancellation methods, expected ease and likelihood of refunds based on typical outcomes reported by users and platform policies.
Comparison table
| Method | Ease | Refund likelihood | Notes | Period (期間) |
|---|---|---|---|---|
| Google Play subscription | Easy - via Google Play app | Moderate - request via Google Play refund flow | Cancel in subscriptions to stop future billing; use Google refund process for past charges | Immediate |
| Apple App Store subscription | Easy - via iOS Settings | Moderate - request via Apple Report a Problem | Deleting app does not cancel; Apple handles most refund requests | Immediate |
| Direct web subscription | Varies - depends on site controls | Low to moderate - case-by-case with Myfamio | If web cancellation fails, contact support and retain documentation | Varies |
After cancelling
Follow-up steps
- Keep screenshots and confirmation emails showing the cancellation and billing history.
- If charged after cancellation, file a refund request through the original platform (Apple or Google) first.
Useful links
- Cancellation guide: postclic - cancel Myfamio
- Alternate cancel instructions: postclic - cancel Famio
- Consumer cooling-off info (South Africa): ECTA cooling-off period
- Customer reviews and experiences: Trustpilot Myfamio
Address
Official contact
Customer support email: hello@myfam.co.za
Notes
If you cannot resolve billing or refund issues with Myfamio, document your attempts and consider contacting your payment provider or using the platform dispute process (Apple/Google) and referencing ECTA consumer rights where applicable.