Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel ONCEHUB
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Oncehub service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Oncehub: Easy Method
What is Oncehub
Overview
OnceHub is a cloud-based scheduling and appointment management platform designed for businesses to streamline bookings, reminders and calendar coordination. It connects with calendars and supports automation to reduce back-and-forth scheduling.
Main uses
Typical uses include client meetings, sales demos, interviews and resource booking, with routing, CRM integrations and payment collection features. The platform is sold as a SaaS subscription with tiered capabilities.
How to cancel Oncehub
Cancel via the web interface (Account Owner)
- Only the Account Owner can cancel a paid subscription through the OnceHub web interface.
- Sign in as the Account Owner, go to Settings → Billing, and follow the billing cancellation option.
- Keep a screenshot or confirmation email after cancelling for your records.
App Store / Google Play subscriptions
- There is no official or documented process to cancel OnceHub subscriptions via the App Store or Google Play.
- Cancellations must be handled through the OnceHub web interface; do not rely on mobile-store cancellation paths for OnceHub.
What happens when you cancel
Account access and suspension
After cancellation, the account enters a 30-day suspended state during which it can be reactivated by the Account Owner. During suspension, scheduled workflows and access may be limited.
Permanent deletion and billing
If the account is not reactivated within the 30-day suspended window it will be permanently deleted. Outstanding charges still apply and may be billed according to prior invoices or agreements.
Will I get a refund?
Subscription refund policy
OnceHub may consider refunds for prepaid subscription fees at its sole discretion. Typical windows are within 3 days of a monthly subscription start, or within 2 weeks of an annual subscription start.
Refund requests made outside those windows are generally declined. If termination is for cause under a Master Services Agreement, unused prepaid fees for the remainder of the term may be refundable.
Booking payments and refunds
- If you use PayPal integration, organizers can enable automatic or manual refunds via OnceHub settings.
- If payments were collected outside OnceHub, the organizer must handle refunds directly; configure refund rules in Payment and cancel/reschedule policy settings.
{name} plans and pricing
Public pricing availability
There is no verified public pricing in South African Rand (ZAR) found for OnceHub. Publicly documented prices are typically listed in USD and localised ZAR pricing may not be posted.
How to obtain a quote
To get local pricing or a ZAR quote, check pricing while signed in at checkout or contact OnceHub sales from your account. Enterprise or custom quotes may require direct contact with sales.
| Plan | Period | Price |
|---|---|---|
| Basic | Perpetual | Free |
| Paid plans (Standard / Advanced / Enterprise) | Contact | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and statutory refunds
South African consumer law (Consumer Protection Act) generally provides a cooling-off right only for certain direct consumer sales and not for typical B2B SaaS services.
There is no automatic 14-day refund entitlement for business SaaS subscriptions unless the vendor specifies one in their terms.
How the law interacts with OnceHub policy
- OnceHub’s stated refund and cancellation policies (refund windows, termination for cause) will typically determine refunds.
- Statutory rights are unlikely to mandate refunds beyond what OnceHub’s policy offers for B2B SaaS in South Africa.
Customer experiences
Positive feedback
Users report strong, helpful customer support and timely live assistance. Many find the interface easy to use and note improved show-rates due to automated reminders.
Customers also praise routing capabilities, CRM integrations and general reliability for scaling appointment workflows.
Negative feedback
Common complaints include inability to downgrade from paid plans back to the free Basic plan without deleting the account, which some find misleading.
Other issues noted are a steep learning curve, perceived complexity of the interface, rigid cancellation processes and occasional PayPal integration problems for payments.
Documentation checklist
Before you cancel
- Confirm you are signing in as the Account Owner.
- Download/export any necessary data, calendars or reports.
- Gather billing invoices and recent payment records.
At cancellation and after
- Save the cancellation confirmation screenshot or email.
- Record support ticket IDs or correspondence about refund requests.
- Note booking payment records if you need to process refunds outside OnceHub.
Common mistakes
Attempting to cancel via mobile app stores
Users frequently try to cancel via the App Store or Google Play. There is no supported cancellation path there; cancellations must be done in the OnceHub web interface.
Assuming automatic refunds or seamless downgrades
Another mistake is assuming you can downgrade from paid back to Basic without loss. Downgrading to Basic typically requires deleting the account, so plan data export and account transition carefully.
Comparative recap
How OnceHub compares (high level)
The table below highlights key comparative points for cancellation, pricing visibility and integrations versus typical SaaS scheduling services.
| Criteria | OnceHub | Common alternative SaaS |
|---|---|---|
| Cancellation flexibility | Paid cancellations via Account Owner only; 30-day suspension then deletion | Varies; some allow plan changes without account deletion |
| Refund transparency | Limited windows (3 days monthly, 2 weeks annual) and discretionary | Some competitors offer clearer standard trial/refund periods |
| Pricing visibility | No verified ZAR pricing publicly; USD pricing commonly published | Many competitors publish local pricing or clearer tier charts |
| Integrations & payments | Supports CRM integrations and PayPal; booking refunds configurable | Competitors also support integrations; exact payment/refund flows vary |
After cancelling
Immediate recommended steps
- Export any data you need immediately; do not wait until the 30-day window ends if you plan to leave.
- Check billing statements for outstanding charges and keep records of the cancellation confirmation.
If you need help
If you believe you qualify for a refund under OnceHub’s policy or under a contract clause, prepare your evidence (dates, invoices, MSA) and contact OnceHub support from your account.
If payments were collected for bookings, follow your configured Payment and cancel/reschedule policy to issue refunds where appropriate.
Address
Mailing address
2093 Philadelphia Pike Suite 5585, Claymont, Delaware 19703, United States.
Contact note
Account-level actions (cancellation, billing questions, reactivation) should be initiated from the Account Owner’s OnceHub web account. Keep records of all correspondence and confirmations.