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Cancel OWNERLY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ownerly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ownerly: Easy Method
What is Ownerly
Overview
Ownerly is a subscription-based SaaS platform aimed at property investors and owners. It provides property reports, listings, and tools to support real-estate decisions.
Service model
Ownerly operates on trial and paid subscription plans billed in USD. Access to reports and downloads depends on the plan selected.
How to cancel Ownerly
Cancel via website (recommended)
- Log into your Ownerly account.
- Click "Contact Us" then choose "Cancel My Account" or use the live chat/contact form on the support page.
- Follow the prompts and wait for the confirmation email. See Ownerly's cancellation guide: How to cancel my Ownerly account.
Cancel by phone or email
- Call Ownerly at 1‑888‑212‑8460 (US number). Have your 9‑digit member ID ready to process cancellation.
- Or email support@ownerly.com with your member ID and request cancellation.
- Ownerly documents billing FAQ here: Ownerly billing FAQ.
Cancel if you subscribed via App Store or Google Play
- Ownerly advises contacting Ownerly support and also managing/cancelling the subscription directly in your App Store or Google Play subscription settings.
- If you need guidance, contact Ownerly support or follow the app store's subscription cancellation process.
What happens when you cancel
Account access
After cancellation Ownerly sends a confirmation email. Some account sessions may remain logged in and could be reactivated if you sign back in.
Renewal and billing
Cancellation stops future renewals but does not guarantee an automatic refund. Any outstanding billing will be subject to Ownerly's refund policy and your payment method rules.
Will I get a refund?
Ownerly refund policy
Ownerly handles refunds on a case-by-case basis. To request a refund, email support@ownerly.com with your member ID or the email used to sign up.
See Ownerly's published refund policy: Ownerly's Refund Policy.
Timing and exceptions
- Ownerly may process refunds immediately on their side, but bank processing can take up to 10 days to post.
- Refunds may be refused for repeated or bad-faith requests; Ownerly typically limits refunds to one per subscription.
- If you claim a refund under South African cooling-off rules, follow the steps in the "Your consumer rights in South Africa" section below.
Ownerly plans and pricing
Overview of available plans
Ownerly lists trial and subscription options priced in USD. Exact ZAR pricing is not published and depends on local exchange rates and payment method conversion.
Representative pricing table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Standard Monthly Subscription | Approximately R???.?? (equivalent of $29.99 USD) | Monthly | Access to monthly reports after trial |
| 7-day Trial - $1 | Approximately R?.?? (equivalent of $1 USD) | 7-day trial | Up to 25 online reports |
| 7-day Trial - $5 | Approximately R?.?? (equivalent of $5 USD) | 7-day trial | Up to 25 online reports plus PDF downloads |
Note: Exact ZAR prices are not publicly specified. Users are charged in USD; local conversion depends on your bank or card issuer.
Your consumer rights in South Africa
Cooling-off period
Under South African consumer protection rules, you have a 7-day cooling-off period for online purchases of services in many cases.
During this period you may cancel without reason; submit the cancellation in writing (email) and keep records of the notice.
Refund timing and how to assert your rights
- One legal guidance source states suppliers must refund within 15 business days after receiving a valid cancellation notice. See: Cooling-off period - Burgerhuyser Attorneys.
- Send cancellation by email to support@ownerly.com and retain the confirmation email and any timestamps.
- If Ownerly does not comply, preserve evidence and consider contacting your card issuer or the relevant South African consumer protection body for next steps.
Customer experiences
Positive reports
Some customers report successful cancellations and refunds. Ownerly has issued refunds described by users as gestures of good faith.
These successes indicate support can resolve individual cases when contact and documentation are clear.
Negative reports
Many reviewers have complained about unexpected recurring charges, difficulty cancelling, and trial subscriptions converting to recurring billing.
Read a selection of customer reviews here: Ownerly reviews on Trustpilot.
Documentation checklist
Essential documents to gather
- Your 9‑digit Ownerly member ID and the email address used to sign up.
- Receipts, billing statements, or screenshots showing the charge and subscription details.
- Confirmation emails or chat transcripts proving cancellation requests.
How to submit documentation
- Email all evidence to support@ownerly.com and request a written confirmation.
- If you send a postal notice, use the address in the Address section and keep proof of delivery.
Common mistakes
Assuming App Store/Google Play cancellation is automatic
Users sometimes cancel only with Ownerly and forget to cancel the subscription in the App Store or Google Play. This can leave recurring billing active.
Always check your app-store subscription settings if you subscribed there.
Not keeping confirmation and proof
Another common error is not saving confirmation emails, chat logs, or screenshots after requesting cancellation.
Without proof, disputing charges with your bank or with Ownerly becomes harder.
Comparative recap
At-a-glance comparison
| Method | How to use | Speed of response | Refund likelihood / notes |
|---|---|---|---|
| Website contact form / live chat | Log in → Contact Us → Cancel My Account | Usually quick; confirmation email follows | Standard route; refund requests handled case-by-case. See support article. |
| Phone | Call 1‑888‑212‑8460 with 9‑digit member ID | Immediate processing possible | Fast cancellation; refund still subject to policy and review. |
| Email support@ownerly.com with member details | Depends on support queue | Good for records; include all documentation for refund requests. | |
| App Store / Google Play | Cancel via your device subscription settings and notify Ownerly | Immediate for store; Ownerly must acknowledge | You must cancel in both the store and with Ownerly to stop billing and request refunds. |
After cancelling
What to monitor
Keep the cancellation confirmation email and monitor your bank or card statements for any further charges.
If you see unexpected charges, contact Ownerly support and your card issuer promptly.
Helpful links
- Ownerly cancellation instructions: How to cancel my Ownerly account
- Ownerly refund policy: Ownerly's Refund Policy
- Ownerly billing FAQ and contact info: Ownerly billing FAQ
- Terms and conditions (legal notice/cancellation address): Ownerly Terms & Conditions
Address
Mailing address for legal notices
Ownerly, Attn: Legal Department, MSC - 414887, P.O. Box 105168, Atlanta, GA 30348‑5168.
Support contacts
- Email: support@ownerly.com
- Phone (US): 1‑888‑212‑8460