Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel PEOPLEFINDERS
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Peoplefinders service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Peoplefinders: Easy Method
What is Peoplefinders
Overview
Peoplefinders is a subscription-based online service that provides people search, background checks and public-record lookups. It aggregates contact details, criminal and court records, property data and related reports.
Service scope
The service operates primarily under US-based data sources and sells both one-time reports and recurring subscription plans. Pricing and billing are in US dollars unless otherwise stated.
How to cancel Peoplefinders
Cancel via website
- Log into your PeopleFinders account and open Your Account or Manage Account in the dashboard.
- Click the Cancel Membership or Cancel Subscription link and follow the prompts to confirm cancellation.
- Save any confirmation message or screenshot that shows the cancellation was accepted.
- For a step-by-step example, see guidance at postclic - cancel PeopleFinders.
Cancel via mobile app and phone
- Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions → select PeopleFinders → Cancel. Billing is handled by Google Play.
- iOS: Go to Settings → Apple ID → Subscriptions → select PeopleFinders → Cancel. Billing is handled by Apple.
- Phone: Call PeopleFinders customer support at +1 800 718 18997 (US hours listed by sources) and request cancellation; ask for email confirmation.
What happens when you cancel
Access after cancellation
When you cancel a subscription, access typically continues until the end of the current billing period. You can still use features already paid for until that date.
Automatic renewal and data retention
Cancellation prevents future automatic renewals but does not necessarily delete account data. Check account settings or contact support for data removal options.
Will I get a refund?
General refund policy
PeopleFinders’ terms generally state that fees, including initial and renewal charges, are non‑refundable except in limited circumstances.
Exceptions and timelines
- Some reports indicate a narrow refund window if you cancel within a short period (e.g., 3 days) after signup, though this is not guaranteed.
- An official refund policy source lists requests must be made within 14 days for certain valid reasons (empty report, duplicate charge), with processing up to 10 business days; partial refunds may deduct the cost of a full report. See PeopleFinder.info - refund policy.
- If you believe the charge violates local consumer law or was unauthorized, consider a dispute with your payment provider after attempting support contact.
Peoplefinders plans and pricing
Available plans
Below are the commonly reported plans and prices in USD from verified sources. Localised pricing in ZAR was not found.
Notes on pricing
Prices below reflect typical US pricing and may vary by promotion or region. One-time reports and app-store billing may use separate rates.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Standard Monthly | USD 24.95 | Monthly | Unlimited basic searches (contact info, reverse phone lookups) |
| Premium Monthly | USD 29.95 | Monthly | Includes criminal, court, property records; 100 detailed reports |
| Single Basic Report | USD 1.95 | One-time | Basic people search |
| Detailed Report | USD 3.95 - 9.95 | One-time | More comprehensive data than basic report |
| One-Time Background Check | USD 39.95 | One-time | Full background check report |
Your consumer rights in South Africa
Consumer Protection Act (CPA)
South African consumers are protected by the Consumer Protection Act, which prohibits unfair, misleading or deceptive practices, including unclear subscription terms.
Cooling-off and remedies
- The CPA provides a cooling-off period for direct marketing and certain online contracts; typically this can be exercised within 7 working days unless exempted.
- If a service fails to deliver as advertised (for example, empty or misleading reports), remedies include repair, replacement or refund under the CPA.
- Complaints can be lodged with the National Consumer Commission or pursued through alternative dispute resolution and small-claims courts where applicable.
Customer experiences
Positive feedback
Some users praise helpful and courteous customer service representatives by name and report straightforward cancellations when they could reach support.
Negative feedback
Common complaints include unexpected recurring charges after one-time purchases, difficulty obtaining refunds, and reports of empty or inaccurate results.
Users often report frustrations with automated systems or unresponsive support when disputing charges.
Documentation checklist
What to prepare before cancelling
- Account email and username used to sign up.
- Last four digits of the payment method and date of the last charge.
- Subscription confirmation, receipt or screenshot of billing activity.
What to request and save
- Ask for a written cancellation confirmation (email or screenshot) and save it.
- If requesting a refund, save all correspondence and any evidence of failed service (empty reports, inaccuracies).
Common mistakes
Assuming one-time purchases do not auto-renew
Example: Buying a single report but not noticing a free trial or enrollment in a recurring plan can lead to unexpected monthly charges.
Always check terms at purchase and the billing statement for any trial period disclosures.
Not saving cancellation proof
Example: Cancelling by phone without obtaining an email confirmation makes disputing later charges harder.
Always request and keep written confirmation and the support agent’s name or reference number.
Comparative recap
Quick comparison
The table below summarises key aspects of PeopleFinders relative to typical expectations for people-search services.
How it compares
| Feature | PeopleFinders (summary) |
|---|---|
| Cancellation methods | Website, mobile app stores, or phone; documented steps exist |
| Refund availability | Generally non-refundable; limited exceptions and short windows reported |
| Customer service | Some positive service reports, but mixed reviews on responsiveness and refunds |
| Pricing transparency | Prices published in USD; users report surprises from trial/recurring terms |
After cancelling
Confirm and monitor
After cancellation, save the confirmation and monitor your bank or card statements for any unexpected renewals. Keep evidence for 90 days in case of disputes.
Useful links and next steps
- Cancellation guide example: postclic - cancel PeopleFinders
- Refund policy reference: PeopleFinder.info - refund policy
- If you need chargeback or dispute guidance, see: JoinChargeback - PeopleFinders refund guide
- To view customer reviews and experiences: Trustpilot - PeopleFinders reviews
Address
Local office (assumed)
2 Audas Street, Audas Estate, Cape Town, 7130, South Africa.
Contact notes
For account-specific or billing questions, use the in-account support options or the verified phone number +1 800 718 18997 when contacting PeopleFinders support.