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Cancel PIXOMATIC
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Pixomatic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixomatic: Easy Method
What is Pixomatic
Overview
Pixomatic is a subscription-based photo-editing app and web service focused on background removal and precise image adjustments.
It offers tiered premium access for additional tools and removes limitations present in the free version.
Core features
Key features include background erasing, object cutout, and creative editing tools designed for quick, accurate results.
The service is available on mobile (iOS and Android) and via a web account for subscribers.
How to cancel Pixomatic
General guidance
Cancellation depends on where you originally subscribed: Apple App Store, Google Play Store, or Pixomatic's website.
Cancel at least 24 hours before the renewal date to prevent the next billing cycle.
Step-by-step cancellation
- App Store (iOS): Open Apple ID settings or the App Store > Profile > Subscriptions, locate Pixomatic and tap "Cancel Subscription."
- Google Play (Android): Open the Play Store app > Menu > Subscriptions > find Pixomatic > tap "Cancel Subscription."
- Web (pixomatic.us): Log in to your account online, go to Manage Subscriptions or Billing, and click "unsubscribe" or "Cancel." Ensure you cancel at least 24 hours before the billing period ends.
For a written guide summarising cancellation steps, see the Pixomatic cancellation overview at this resource:
How to cancel Pixomatic (joinchargeback)
What happens when you cancel
Access after cancellation
After cancelling, you typically retain paid access until the end of the current paid period.
Access does not usually end immediately unless specified in your confirmation.
Renewal and data
Auto-renew is stopped for the next billing cycle once cancellation is processed.
Your account data, edits, or saved projects may remain tied to your account; check the app or web account settings for data retention policies.
Will I get a refund?
Standard refund policy
Pixomatic generally states that fees already paid are non-refundable.
Refunds are not guaranteed and are handled case-by-case according to reports and vendor policy summaries.
Exceptions and next steps
- If a service was defective, not delivered, or there was an incorrect charge, request a refund and provide proof (receipts, screenshots, transaction IDs).
- If you cannot obtain a refund from Pixomatic, you may dispute the charge with your payment provider or card issuer.
For user-reported experiences with refunds and support, see user feedback and contact pages:
Pixomatic contact & feedback (JustUseApp)
Pixomatic plans and pricing
Price summary
Prices listed are South African Rand (ZAR) values observed in app listings.
Monthly prices vary between different listing variants; confirm the exact price in your store before subscribing.
Plans table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Weekly Premium | R79.99 | Weekly | Full Premium access |
| Pixomatic Premium - 1 Month | R119.99, R124.99, R134.99, R139.99, R199.99 | Monthly | Full Premium access (price varies by listing) |
| Pixomatic PRO | R119.99 | Monthly (assumed) | PRO access tier (features vary) |
| Background Eraser - Monthly | R139.99 | Monthly | Background eraser tool only |
| Pixomatic Premium - 1 Year | R1 499.99 | Annual | Full Premium access, annual billing |
Your consumer rights in South Africa
Relevant rights under the CPA
Under the South African Consumer Protection Act (CPA), consumers have rights to fair terms and remedies for defective or undelivered services.
Recurring subscription terms must be fair and cancellations should be honoured in line with the CPA.
Enforcement and remedies
- If Pixomatic fails to cancel properly or charges you incorrectly, request a remedy directly from the provider first.
- You may lodge a complaint with the National Consumer Commission or dispute charges via your bank or card issuer if the provider does not resolve the issue.
Customer experiences
Positive feedback
Many users praise Pixomatic for precision and ease of use; some reviewers recommend subscribing if you use the app regularly.
User-submitted ratings and positive reviews highlight the app’s editing accuracy and speed.
Negative feedback
Numerous complaints report difficulty unsubscribing and billed subscriptions continuing after attempts to cancel.
Some users describe poor customer-support experiences when requesting refunds or cancellation help. More user reports and contact info are available here:
Pixomatic reviews (JustUseApp)
Documentation checklist
Before you contact support
- Account email and username used for Pixomatic
- Proof of purchase: receipt, invoice, or App Store/Google Play transaction email
- Subscription start date and renewal date
When you escalate
- Screenshots of subscription pages and cancellation attempts
- Bank or card transaction ID and date
- Copies of any communication with Pixomatic support
Common mistakes
Not cancelling in the original store
Many users try to cancel via the app but subscribed through Apple or Google; cancellation must be done through the original app store.
If you subscribed on iOS, cancelling in-app will not stop App Store billing unless the App Store subscription itself is cancelled.
Missing timing and proof
Failing to cancel at least 24 hours before renewal can result in an additional charge.
Not saving receipts or transaction IDs makes disputes slower and less likely to succeed.
Comparative recap
Quick comparison
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID > Subscriptions or App Store > Profile > Subscriptions | Low to case-by-case | Must cancel via Apple; billing controlled by Apple. |
| Google Play (Android) | Cancel via Play Store app > Menu > Subscriptions > Pixomatic | Low to case-by-case | Must cancel via Google Play; refunds handled per Google policy. |
| Web (pixomatic.us) | Log in to account > Manage Subscriptions or Billing > unsubscribe | Low to case-by-case | Cancel at least 24 hours before renewal; refunds not guaranteed. |
After cancelling
Confirm cancellation
Save confirmation emails or screenshots showing the subscription as cancelled.
Monitor your bank or card statements to confirm no further charges occur.
If problems continue
- Contact Pixomatic support and provide documentation from the checklist above.
- If unresolved, dispute the charge with your payment provider or file a complaint with the relevant South African consumer authority.
See a community-collected cancellation guide here:
How to cancel Pixomatic (joinchargeback)
See user feedback and contact routes here:
Pixomatic contact & feedback (JustUseApp)
Address
Corporate address
Bending Spoons Operations S.p.A., Via Nino Bonnet 10, Milano, Umbria 20154, Italy.
Use for official matters
Use this address for formal correspondence related to billing disputes or legal notices.
For faster resolution of routine cancellations or billing issues, use the in-app/account support channels first.