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Cancel PORTFOLIOBOX
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Portfoliobox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Portfoliobox: Easy Method
What is Portfoliobox
Overview
Portfoliobox is a subscription-based website builder aimed at creatives who need an easy way to build and showcase portfolios online.
The service offers project presentation tools, templates and publishing features managed through a web dashboard.
Who it's for
Portfoliobox is commonly used by photographers, designers and other visual creatives seeking a simple, affordable portfolio platform.
Long-term users highlight ongoing product improvements and human-centred customer support in reviews.
How to cancel Portfoliobox
Cancel via the web
- Log in to your Portfoliobox account on the web.
- Go to Settings → Subscription → Cancel Subscription.
- Confirm cancellation; the subscription will remain active until the end of the current billing period.
- You may restore the subscription anytime during the remaining billing period.
App Store and Google Play notes
Portfoliobox does not document separate, platform-specific cancellation steps for App Store (iOS) or Google Play (Android).
If you purchased via a mobile app store, check Apple or Google support for their refund and cancellation processes.
What happens when you cancel
Access and renewal
Canceling stops automatic renewal but does not terminate service immediately.
Your account stays active until the end of the paid billing period and can be reactivated within that period.
Data and account state
After the billing period ends, access to paid features will end; any data retention or deletion steps follow Portfoliobox's account policies.
Refunds (where applicable) are typically processed after account deletion, so saving copies of your content before deleting is recommended.
Will I get a refund?
Refund policy
Portfoliobox offers a 14-day money-back guarantee: request a full refund within 14 days of purchase if you are not completely satisfied.
Refunds are handled after account deletion and processed back to the original payment method.
Timing and exceptions
- Refunds typically take about 7 working days to appear after processing.
- Exchange-rate differences or bank fees may slightly change the final refunded amount.
- If you bought via an app store, Apple or Google may enforce their own refund rules.
Portfoliobox plans and pricing
Pricing summary
No exact South African Rand (ZAR) prices are publicly listed by Portfoliobox in the verified sources.
Portfoliobox displays plan prices in USD and applies VAT based on billing country; the exact ZAR amount appears at checkout.
How to get exact pricing
To see the exact price in ZAR, start a checkout with a South African billing address - the platform will show the converted amount and applicable taxes.
| Plan | 期間 | Price |
|---|---|---|
| All plans | 年間 / 月額 | Contact for pricing (prices shown in USD; exact ZAR at checkout) |
Your consumer rights in South Africa
Cooling-off and refunds
Consumers in South Africa benefit from a 14-day money-back guarantee as offered by Portfoliobox, which aligns with typical online cooling-off expectations.
Portfoliobox processes refunds after account deletion and aims to complete refunds within about 7 working days.
App store and merchant distinctions
- Apple and Google manage their own purchases and refund mechanisms; these rules can differ from Portfoliobox's merchant policy.
- Portfoliobox's cancellation halts renewal but does not always delete data automatically - check the account-deletion requirement for refunds.
- Be aware that Portfoliobox may retry failed payments up to two times; payment failures can risk service interruption.
Customer experiences
Positive feedback
- Users praise the intuitive interface, affordability and fit for photographers and designers.
- Customer service is frequently described as prompt, kind and efficient in reviews.
Reported issues
- Some long-term users reported problems when migrating from an older platform version, including loss of images; those affected reported refunds handled under the 14-day policy.
- Third-party review posts include complaints about unauthorized charges or inflexible cancellation practices - investigate charges and keep records if you dispute a payment.
Documentation checklist
What to prepare before cancelling
- Account email and username used to sign up.
- Order/invoice number and the purchase date.
- Screenshots of subscription settings and the cancellation confirmation.
What to keep for refund disputes
- Proof of account deletion if required for refund processing.
- Bank or card statements showing the charge and any refunds.
- Correspondence with Portfoliobox support (dates and message copies).
Common mistakes
Assuming cancellation equals deletion
Many users cancel expecting immediate deletion; cancellation usually only stops renewal while access continues until period end.
If you need a refund, note that Portfoliobox processes refunds after account deletion in many cases - delete only after you have all required evidence saved.
Relying on mobile-store processes
Purchases made through Apple or Google may require you to request refunds or cancel subscriptions via those stores, not the Portfoliobox web dashboard.
Always check which payment channel was used for the subscription before following cancellation steps.
Comparative recap
At-a-glance comparison
| Feature | Portfoliobox | Typical portfolio builder |
|---|---|---|
| Cancellation method | Web dashboard: Settings → Subscription → Cancel Subscription | Varies: web dashboard or app store depending on purchase channel |
| Refund policy | 14-day money-back guarantee; refunds processed after account deletion (~7 working days) | Varies widely; many builders offer short trial or limited refund periods |
| Pricing currency | Displayed in USD; VAT applied based on billing country; exact ZAR shown at checkout | Some show local currency; others show USD-only until checkout |
| Support responsiveness | Often described as prompt and helpful in reviews | Varies by provider and plan tier |
After cancelling
If you need further help
If you run into problems with cancellation or refunds, collect evidence (screenshots, invoices) and contact Portfoliobox support directly from your account.
If the purchase was via Apple or Google, contact their support channels for app-store refunds.
Where to read user feedback
Independent user reviews and reports are available on review sites; read multiple sources for a balanced view.
Examples of public review pages: Portfoliobox on Trustpilot and Scam Detector review summary.
Address
Registered address
Portfoliobox Stockholm AB, Rånövägen 30, 16839 Bromma, Sweden
Contact note
This is the registered headquarters address; contact channels and support are managed through the Portfoliobox web dashboard.
Keep this address for formal correspondence if required when escalating billing or legal concerns.