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Postman

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Postman Cancel Subscription | Postclic
Postman
One Market Plaza, 1 Market Street, Steuart Tower, Suite 0800
94105 San Francisco United States
help@postman.com
Cancellation of Postman contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Postman service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Postman
One Market Plaza, 1 Market Street, Steuart Tower, Suite 0800
94105 San Francisco , United States
help@postman.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Postman: Easy Method

What is Postman

Short description

Postman is a collaboration platform for API development that helps teams design, test, document and monitor APIs. It combines an API client, automated testing, mock servers and collaboration features in a single product.

Who uses it

Developers, QA engineers and product teams use Postman to build and validate APIs and to share collections and environments across teams. It is offered as a cloud service and desktop apps with tiered plans.

How to cancel Postman

Web (self-serve) cancellation

  • Sign in to Postman and open the Billing dashboard.
  • Go to Plan and Payments → Overview → Cancel plan.
  • Note: cancelling requires the Billing or Super Admin role.

Sales-assisted, iOS and Android cancellation

  • Sales-assisted annual: email sales@postman.com with subject "Complete Account Cancellation Request" at least 30 days before the term end.
  • iOS App Store: cancel via iOS Settings → Subscriptions → select Postman → Cancel.
  • Google Play: cancel via Google Play → Subscriptions → Postman → Manage → Cancel.

What happens when you cancel

Access and renewal

When you cancel a paid plan via the web self-serve flow, the cancellation takes effect at the end of the current billing period.

Your access to paid features remains until the period ends; the subscription does not immediately terminate rights to the paid tier.

Data and retention

Your collections, environments and workspace content typically remain in your account after cancellation, subject to the plan limits of any downgrades.

For cloud accounts, consider exporting important collections and environments before the subscription expires to prevent accidental loss during changes.

Will I get a refund?

Web plans (self-serve)

Postman's terms state there are no refunds or credits for amounts already paid prior to the effective expiration date of a subscription.

See the official Postman Terms for the explicit no-refund language.

Exceptions and app stores

  • Sales-assisted annual plans are non-cancelable and non-refundable; termination occurs at the end of the paid term.
  • iOS and Google Play subscriptions are handled by Apple and Google respectively; refund requests must follow their policies.

Postman plans and pricing

Pricing overview

Below is an approximate local pricing guide converted to ZAR. Prices are indicative and may vary with exchange rates and billing options.

Notes on conversion

Prices converted using an approximate exchange rate of 1 USD ≈ 18.2 ZAR. Confirm current pricing on Postman’s website before purchase.

Plan Price (ZAR) 期間 Features
Free R0.00 Monthly Up to 3 users, 25 collection runs, basic API client and Spec Hub features
Basic Approx. R255.00 Monthly (billed annually) Unlimited collaboration, 30-day collection recovery, 10K mock requests, AI credits
Professional Approx. R530.00 Monthly (billed annually) Private workspaces, RBAC, 90-day recovery, advanced collaboration
Enterprise Approx. R895.00 Monthly (billed annually) SSO, audit logs, governance, advanced security and admin controls

Your consumer rights in South Africa

Cooling-off and digital services

South African consumer law (Consumer Protection Act) often provides a 14-day cooling-off period for certain online purchases.

However, ongoing digital services and subscriptions can be treated differently and may be exempt from automatic cancellation rules if the service begins immediately.

Practical steps and limitations

  • Postman’s global terms state no refunds for prepaid web plans, which may conflict with local expectations.
  • If you believe local law supports a refund, consider seeking advice from a South African consumer-rights expert or using your payment provider to dispute charges.

Customer experiences

Positive feedback

Many South African reviewers praise Postman for its user-friendly interface, strong API testing features and collaboration tools.

See compiled reviews for examples of strengths and common positive points.

Negative feedback

Some users complain about mandatory account creation, perceived rigid refund policies and occasional account or data issues after cloud updates.

These negative reports include requests for refunds or cancellations not resolved to the reviewer’s satisfaction.

Documentation checklist

What to collect before cancelling

  • Account email and organization name used for the Postman subscription.
  • Billing receipts, invoice numbers and the date of the next renewal.
  • Proof of role (Billing or Super Admin) if cancelling via the web dashboard.

What to prepare for app-store cancellations

  • Order confirmation from Apple or Google Play and the subscription identifier.
  • Screenshots of subscription status in your App Store or Google Play account if disputing charges.

Common mistakes

Assuming uninstall cancels subscription

Many users uninstall the mobile app thinking this cancels the subscription. Uninstalling does not cancel billing with Apple or Google Play.

Always cancel subscriptions through the app store subscription settings to avoid unexpected renewals.

Expecting an automatic refund

Users sometimes expect pro-rata refunds when cancelling mid-period. Postman's web terms state no refunds for amounts already paid, so plan accordingly.

For sales-assisted annual contracts, requests made too late (within 30 days of term end) may not be accepted for cancellation.

Comparative recap

Cancellation channels at a glance

Quick refund summary

Channel How to cancel Refunds / Notes
Web (self-serve) Billing dashboard → Plan and Payments → Overview → Cancel plan (Billing or Super Admin role) No refund; cancellation effective at period end. See Postman support.
Web (sales-assisted annual) Email sales@postman.com with "Complete Account Cancellation Request" 30+ days before term end Non-cancelable and non-refundable per terms; termination occurs at term end.
iOS App Store iOS Settings → Subscriptions → Postman → Cancel Must cancel >24 hours before renewal; refunds handled by Apple per their policy.
Google Play (Android) Google Play → Subscriptions → Postman → Manage → Cancel Uninstall does not cancel; refunds handled by Google per their policy.

After cancelling

Immediate actions

Export or back up any collections, environments and workspace data you need before the subscription expires.

Verify your billing history and save invoices or receipts for your records.

Useful links

Address

Company headquarters

One Market Plaza, 1 Market Street, Steuart Tower, Suite 0800, San Francisco, CA 94105, United States

Notes on local presence

Postman is headquartered in the United States and does not list a South African office in the official contact details above.

For billing or legal enquiries, use the official support and legal links provided in the documentation checklist and "After cancelling" section.

FAQ

To cancel your Postman subscription via the web, sign in to Postman and open the Billing dashboard. Navigate to Plan and Payments → Overview → Cancel plan. Ensure you have a Billing or Super Admin role to proceed.

If you wish to cancel your sales-assisted annual Postman plan, you must email sales@postman.com with the subject 'Complete Account Cancellation Request' at least 30 days before the end of your term.

Postman's terms state that there are no refunds for amounts already paid prior to the effective expiration date of your subscription. For specific refund policies related to app store subscriptions, please refer to Apple or Google's policies.

After cancelling your Postman subscription, your collections, environments, and workspace content typically remain in your account until the end of the billing period. It's advisable to export important data before the subscription expires.

Yes, to cancel your Postman subscription through the iOS App Store, go to iOS Settings → Subscriptions → select Postman → Cancel. Remember to cancel more than 24 hours before renewal to avoid being charged.