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Prowritingaid

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Prowritingaid Cancel Subscription | Postclic
Prowritingaid
International House, 36-38 Cornhill
EC3V 3NG London United Kingdom
support@prowritingaid.com
Cancellation of Prowritingaid contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Prowritingaid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Prowritingaid
International House, 36-38 Cornhill
EC3V 3NG London , United Kingdom
support@prowritingaid.com
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Prowritingaid: Easy Method

What is ProWritingAid

Overview

ProWritingAid is a subscription-based writing assistant that offers grammar and style checks, in-depth reports, and integrations with common writing tools.

Key uses

Writers use ProWritingAid for real-time editing suggestions, long-form reports, and compatibility with editors like Google Docs, Microsoft Word, and Scrivener.

How to cancel ProWritingAid

Cancel a web (direct) subscription

  • Sign in to your ProWritingAid account and open "My Account".
  • Go to "Plans" and choose "Cancel Subscription".
  • Follow the on-screen prompts; you will retain access until the end of your current billing period.
  • See the official cancellation instructions: How do I cancel my subscription?

Cancel purchases via App Store or Google Play

  • App Store (Apple) and Google Play subscriptions are managed through their platforms.
  • Open your Apple or Google account subscriptions to cancel, or use the platform’s refund/report flow.
  • For third-party purchase guidance, see: How to cancel ProWritingAid (third-party purchases)

What happens when you cancel

Access after cancellation

If you cancel a direct web subscription, you keep access until the end of the current billing period. Features tied to the subscription remain active until that date.

Account and data

Your account remains and your documents and settings are preserved according to ProWritingAid’s data policies.

If you bought through a platform (App Store/Google Play), access and handling follow the platform’s rules.

Will I get a refund?

Refund policy for direct purchases

ProWritingAid offers a money-back guarantee within 3 days of purchase for yearly subscriptions or lifetime plans when bought directly from their website.

Exceptions and platform purchases

  • Refunds are not available for monthly subscriptions, plagiarism checks, or story credits.
  • App Store and Google Play refunds are handled by Apple or Google under their policies.
  • Official refund guidance: How do I get a refund?

ProWritingAid plans and pricing

Pricing availability

No verified pricing in South African Rand (ZAR) was available from official or trusted sources for 2024/2025.

If you need exact local pricing, contact ProWritingAid or check the checkout page for your region.

Contact for pricing

Plan Details Notes
Contact for pricing Subscription options vary (monthly, annual, lifetime) - see website for current offers. Official site shows USD-based pricing; no verified ZAR rates found.

Your consumer rights in South Africa

Cooling-off and refunds

South African consumers have protections under the Consumer Protection Act (CPA), which commonly grants a cooling-off period for certain online purchases.

ProWritingAid’s 3-day guarantee is shorter than many statutory cooling-off periods, so you may rely on local rights where applicable.

How to act if you encounter problems

  • Keep records of purchase receipts, confirmation emails, and cancellation requests.
  • If a promised refund is not delivered, consider raising a dispute with your card issuer or the platform used to buy the product.
  • Platform purchases may limit direct enforcement of local rights; still keep evidence and escalate where necessary.

Customer experiences

Positive feedback

Users commonly praise ProWritingAid as a helpful writing coach, noting clear UI, useful integrations, and valuable reports and AI tools.

Lifetime licences are often highlighted for long-term value.

Negative feedback

Some users report that many features require Premium, leaving free users limited in capability.

There are isolated reports of UI glitches, slow interface behaviour, and at least one account of refund or support issues despite cancellation attempts.

Documentation checklist

What to gather before cancelling

  • Order confirmation or receipt showing purchase date and plan type.
  • Account email address and user name used for the subscription.
  • Evidence of cancellation steps taken (screenshots, confirmation page).

What to collect if seeking a refund or dispute

  • Copy of the refund policy quoted (e.g., the 3-day money-back guarantee page).
  • Any email correspondence with ProWritingAid support.
  • Payment transaction records from your bank or payment provider.

Common mistakes

Canceling in the wrong place

Many users try to cancel inside the app but purchased via the web or via a platform; cancellations must be done where the subscription was created.

Example: If you bought on the App Store, cancel in your Apple account, not the ProWritingAid web dashboard.

Assuming automatic refunds

Users sometimes expect an automatic refund on cancellation. For web purchases, ProWritingAid only guarantees refunds within 3 days for certain plans.

Example: Cancelling a monthly plan does not automatically trigger a refund unless it meets the refund conditions.

Comparative recap

Feature comparison

Feature ProWritingAid (Notes) Common issues / considerations
Writing feedback Detailed reports and suggestions; praised by many users. Some advanced features require Premium access.
Integrations Integrates with Google Docs, Word, Scrivener and popular editors. Occasional reports of UI slowness or glitches in certain environments.
Pricing & refunds Offers monthly, annual, and lifetime tiers; 3-day refund for annual/lifetime on direct purchases. No verified ZAR pricing; platform purchases follow App Store/Google Play rules.

After cancelling

Immediate next steps

  • Verify cancellation in your ProWritingAid "Plans" section or platform subscription settings.
  • Save any confirmation emails or screenshots confirming cancellation.

Useful official links

Address

Company address

ProWritingAid (Orpheus Technology Ltd)

International House, 36-38 Cornhill, London EC3V 3NG, United Kingdom

Support contact tip

When contacting support or sending formal correspondence, include your account email, order reference, and clear request for cancellation or refund.

FAQ

To cancel your ProWritingAid subscription, sign in to your account, go to 'My Account', select 'Plans', and choose 'Cancel Subscription'. Follow the prompts to complete the cancellation. Remember to keep proof of your cancellation request.

If you cancel your direct web subscription, you will retain access to ProWritingAid until the end of your current billing period. Ensure you keep a record of your cancellation for reference.

Yes, ProWritingAid offers a money-back guarantee within 3 days of purchase for annual or lifetime subscriptions bought directly from their website. Be sure to document your cancellation request.

Subscriptions purchased via the App Store or Google Play must be canceled through those platforms. Open your account settings on either platform and follow the cancellation process. Keep proof of your cancellation.

Refunds are not available for monthly subscriptions, plagiarism checks, or story credits. If you need further assistance, refer to the official refund guidance on their website.