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I hereby notify you of my decision to terminate the contract relating to the Readora service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Readora: Easy Method
What is Readora
Overview
Readora is a subscription-based digital reading platform that provides unlimited access plans and tools for managing and reading e-books and documents.
Provider and scope
The app is offered by a developer under SUNWIN ENTERTAINMENT LIMITED and is distributed through app stores and web payment channels.
How to cancel Readora
Cancel via Apple / App Store
- Open your iPhone or iPad Settings > tap your name > Subscriptions and look for Readora.
- If the Readora subscription is not listed, you may need to revoke Apple Pay merchant authorisation or cancel the card used for payments, as users report no in-app cancel option.
Cancel via Google Play, PayPal or Web
- Google Play: Open Play Store > Menu > Subscriptions and locate Readora. If the subscription does not appear, contact your bank/card provider or email support to stop charges.
- PayPal: Log in to PayPal > Settings > Payments > Manage automatic payments and cancel Readora recurring payments. Expect an email confirmation if successful.
- Web / Developer: If store methods fail, email the developer (for example feedback@wentanglobal.com) requesting cancellation and keep copies of your messages.
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but does not always remove access immediately; access often remains until the paid period ends.
Billing and data handling
Stopping a subscription does not guarantee automatic refunds. Your payment provider records and developer-side account data may still exist until explicitly deleted or requested.
Will I get a refund?
Official policy status
No public, official refund policy for Readora was found. There are no clear published terms describing refund rights or cooling-off within Readora help pages.
Possible exceptions and routes
- PayPal: Some users successfully obtained cancellations and confirmations via PayPal and may be able to request refunds through PayPal dispute processes.
- Bank disputes: If cancelling through the app or store fails, you can contact your bank to query or dispute charges (chargeback), noting this may have time limits.
Readora plans and pricing
Available plans
The South African App Store listing shows plans priced in SAR (Saudi Riyal). Exact ZAR equivalents were not found.
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| VIP Unlimited Reading (Week) | SAR 59.99 | Weekly | Unlimited access |
| VIP Unlimited Reading (2 Months) | SAR 199.99 | 2 Months | Unlimited access |
| VIP Unlimited Reading (6 Months) | SAR 399.99 | 6 Months | Unlimited access |
| VIP Unlimited Reading (Year) | SAR 899.99 | Annual | Unlimited access |
Your consumer rights in South Africa
Cooling-off under the ECT Act
South African Electronic Communications and Transactions law includes a 7-day cooling-off period for certain electronic transactions, which may allow cancellation without reason in some cases.
How to learn more
Applicability to in-app subscriptions is uncertain. For general guidance on return and cancellation rights under South African practice, see this summary:
South African return and cancellation overview
Customer experiences
Positive reports
Some users reported successful cancellation via PayPal and received email confirmation of stopped payments.
Negative reports
- Users frequently report no in-app cancellation toggle and unclear procedures.
- Some reported continued charges after account deletion or revoking merchant authorisation.
- Google Play subscriptions sometimes did not appear in users' subscriptions list, forcing bank/card intervention.
Documentation checklist
Before you contact support
- Collect receipts, transaction IDs, and dates of charges.
- Note the platform used to subscribe (Apple, Google Play, PayPal, web) and the payment method.
What to include in your message
- Your account email or username, subscription plan, and last charged amount/date.
- Clear cancellation request, screenshots of subscription absence if relevant, and preferred remedy (stop future charges, refund request).
Common mistakes
Assuming account deletion cancels payments
Deleting the Readora app or your account does not always stop recurring billing. Always check the store or payment provider to cancel the subscription.
Not checking the payment method
If a subscription was processed via Apple Pay, Google Play, or PayPal, cancelling in one place only may not stop charges. Verify cancellation with the payment provider and keep confirmations.
Comparative recap
Quick comparison
The table below summarizes ease of cancellation and refund likelihood by payment channel based on user reports. Interpret as user-reported experience, not official policy.
Notes on interpretation
- “Ease of cancellation” reflects reported difficulty, not guaranteed behavior for all users.
- “Refund likelihood” is a summary of reported outcomes and typical dispute routes.
| Payment method | Ease of cancellation | Refund likelihood | 期間 |
|---|---|---|---|
| App Store / Apple Pay | Often difficult; may require revoking merchant authorisation or cancelling card | Low to medium; depends on Apple/issuer policies | Varies (weekly/2 months/6 months/annual) |
| Google Play | Mixed; subscriptions sometimes not visible in Play subscriptions | Low to medium; may require bank intervention | Varies (weekly/2 months/6 months/annual) |
| PayPal | Relatively straightforward via automatic payments management | Medium; users report successful cancellations and confirmations | Varies (weekly/2 months/6 months/annual) |
| Web / Developer email | Varies; often requires emailing developer and awaiting response | Low; no formal public refund policy found | Varies (weekly/2 months/6 months/annual) |
After cancelling
Verify cancellation
- Check your payment provider for a cancellation confirmation or stopped automatic payment entry.
- Save email confirmations or screenshots showing the subscription is cancelled.
If charges continue
- Contact the payment provider (Apple, Google, PayPal, bank) to dispute charges or stop further payments.
- Refer to general South African return and cancellation guidance: South African return and cancellation overview.
Address
Developer address
ROOM 1002, 10/F, EASEY COMMERCIAL BUILDING, 253-261 HENNESSY ROAD, WAN CHAI, Hong Kong
Support contact suggestion
When emailing support, include all documentation listed in the checklist and request written confirmation of cancellation to keep for your records.