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Cancel REFLECTLY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Reflectly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Reflectly: Easy Method
What is Reflectly
Overview
Reflectly is a journaling app that uses prompts and AI to help users track mood and reflect on daily experiences.
The app offers a free tier and premium features such as advanced prompts, insights and trend graphs.
How it is typically sold
Reflectly subscriptions are sold through the App Store (iOS), Google Play (Android), and direct purchases on the vendor’s website.
Which storefront you used determines how you cancel and who handles refunds.
How to cancel Reflectly
Cancel on iOS (App Store)
- Open iOS Settings → tap your name → Subscriptions → select Reflectly → Cancel Subscription.
- Or open App Store → tap your profile icon → Subscriptions → select Reflectly → Cancel.
- Canceling stops auto‑renewal; you keep access until the paid period ends.
Cancel on Android (Google Play)
- Open Google Play app → Profile → Payments & subscriptions → Subscriptions → select Reflectly → Cancel subscription.
- Follow prompts to confirm cancellation; access usually continues until the period ends.
Cancel website / direct purchase
- There is no public self‑service cancellation flow for direct web purchases; contact the vendor using the support contact shown on your receipt.
- You can also send a registered mail cancellation to the vendor’s postal address and keep proof of posting.
- See a step guide for cancellation options: Cancel Reflectly - postclic.
What happens when you cancel
Access and renewal
Cancelling stops future auto‑renewals but does not usually remove access immediately.
You typically retain premium access until the end of the paid billing period.
Account and data
Reflectly account contents and journal entries are tied to your account; the vendor’s public notes do not promise automatic deletion on cancellation.
If you need data exported or removed, contact support and keep confirmation of your request.
Will I get a refund?
App Store (iOS) refunds
Apple handles refunds for App Store purchases; Reflectly cannot directly issue refunds for iOS purchases.
Refunds are subject to Apple’s policies and are not guaranteed.
Google Play and direct purchases
Google handles Google Play refunds and has its own review process; refunds are not guaranteed.
Reflectly’s published terms state paid subscription fees are non‑refundable except where required by law; direct refunds may be considered case‑by‑case.
See the vendor terms for details: Reflectly / vendor terms.
Reflectly plans and pricing
Pricing availability note
No confirmed South African Rand (ZAR) subscription prices for 2024/2025 were located in public sources.
App Store price labels may show other currencies and can be inconsistent across regions.
Contact for exact pricing
For current ZAR pricing, check your App Store / Google Play listing or contact the vendor directly via the receipt support contact.
| Plan | Price / Notes |
|---|---|
| Free | Contact for pricing - core features available with optional premium upgrade |
| Premium / Subscription | Contact for pricing - regional prices vary by storefront and currency |
Your consumer rights in South Africa
Relevant law
South African consumer protections are governed by the Consumer Protection Act 68 of 2008 and other consumer regulations.
Digital subscriptions can be treated differently from physical goods under local rules.
What this means for Reflectly users
Reflectly’s publicly stated terms waive a right of withdrawal and say paid fees are non‑refundable except as required by law.
If you believe legal protections apply, check the platform rules (Apple/Google) and consider contacting your payment provider to dispute a charge if necessary.
Refer to the vendor terms for the stated refund policy: Vendor terms.
Customer experiences
Positive feedback
Many users praise Reflectly’s AI prompts, mood tracking and attractive interface.
Aggregated reviews report helpful journaling guidance and mood‑trend visuals.
Negative feedback
Common complaints include login issues and loss of entries after updates or account problems.
Users also report that core features are restricted behind premium paywalls, limiting the free experience; see user reviews for examples: Reflectly reviews - justuseapp.
Documentation checklist
What to gather before you cancel
- Subscription receipt or order confirmation (email or screenshot).
- Account email associated with the purchase (Apple ID, Google account, or vendor account).
- Date of purchase and billing period details.
Proof for disputes
- Screenshots of the subscription listing in App Store / Google Play.
- Copies of any cancellation confirmation messages or registered‑mail receipts.
- Correspondence with support, including timestamps and reference numbers.
Common mistakes
Cancelling the wrong account
Users sometimes cancel a different Apple ID or Google account than the one used to subscribe.
Always confirm the account email shown on the purchase receipt before cancelling.
Assuming immediate refund or loss of access
Users expect instant refunds or immediate loss of premium features; typically access remains until the paid period ends and refunds are not guaranteed.
Also, not keeping proof of cancellation or registered mail can make disputes harder to resolve.
Comparative recap
Quick comparison table
| Platform | How to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Settings → your name → Subscriptions OR App Store → profile → Subscriptions | Apple handles refunds | Access until period end |
| Google Play (Android) | Google Play app → Profile → Payments & subscriptions → Subscriptions → Reflectly → Cancel | Google handles refunds | Access until period end |
| Website / Direct purchase | No public self‑service cancel; contact support on your receipt or send registered mail | Reflectly’s terms state fees are non‑refundable except where law requires | Varies; contact vendor for confirmation |
After cancelling
What to verify
Check your App Store or Google Play subscription list to confirm cancellation status and the end date of access.
Save cancellation confirmation or screenshots as proof.
Helpful links and next steps
Cancellation guide reference: Cancel Reflectly - postclic.
Vendor terms and refund policy: Vendor terms.
User reviews and reported issues: Reflectly reviews - justuseapp.
Address
Postal cancellation option
For registered‑mail cancellation of direct purchases, send a signed cancellation letter and keep proof of posting.
Use the vendor postal address below and include your account details and order reference.
Vendor postal address
Balticagade 16, 8000 Aarhus C, Denmark