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I hereby notify you of my decision to terminate the contract relating to the Remnote service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Remnote: Easy Method
What is RemNote
Overview
RemNote is a note-taking and spaced-repetition learning app that combines structured notes with flashcards to support long-term retention.
It offers free features and paid upgrades (Pro, Pro with AI, and lifetime options) for advanced study tools like PDF annotation and AI-assisted cards.
Core purpose
RemNote is designed for students and professionals who need an integrated study system: notes, linked concepts, and SRS flashcards in one workspace.
The service is cloud-based with desktop and mobile clients and optional paid features for heavy users.
How to cancel RemNote
Cancel on the web / desktop
- Sign in to RemNote on the web or desktop app.
- Go to Settings → Plans and choose Cancel to stop your RemNote Pro subscription.
- Follow on-screen prompts; cancellation takes effect at the end of the current billing period.
Cancel on mobile (App Store / Google Play)
- If you subscribed via the Apple App Store, RemNote cannot cancel it for you; follow Apple’s subscription management and refund procedures.
- If you subscribed via Google Play, manage and cancel the subscription through Google Play’s subscriptions interface, not inside RemNote.
- For platform-specific guidance see RemNote’s mobile subscription help article: Subscribing to RemNote on mobile devices.
What happens when you cancel
Access after cancellation
When you cancel a paid RemNote plan on the web, access to Pro features continues until the end of your current billing period.
There is no prorated refund for unused time; after the period ends the account is downgraded to Free.
Account and data
Your notes, flashcards and account data remain available on the Free plan after downgrade unless you choose to delete your account.
You can re-subscribe later to restore paid features and any Pro-only capabilities associated with your account.
Will I get a refund?
RemNote web/desktop purchases
RemNote offers a full refund within 30 days of purchase for subscriptions or licenses bought via the web/desktop when requested through RemNote support.
Refunds to the original payment method can take up to 10 days to process. See RemNote’s return policy for details: Return policy.
App Store / Google Play purchases
Purchases made through the Apple App Store cannot be refunded by RemNote; you must request refunds from Apple via Apple’s support channels.
Similarly, Google Play purchases and cancellations are handled by Google Play and follow their refund rules; RemNote cannot process those refunds directly.
RemNote plans and pricing
Pricing summary
No official RemNote pricing in ZAR is published; RemNote lists plans and prices in USD.
Below is the current pricing information in USD as published by RemNote.
| Plan | Price (USD) | 期間 | Features |
|---|---|---|---|
| Free | $0.00 | 月額 | Unlimited Notes & Flashcards, synced devices, limited PDF/Image occlusion, lecture recorder |
| Pro | $8.00 | 月額 (請求: 年間) | PDF Annotation, Image Occlusion, Tables & Templates, Exam Scheduler, Lecture Recorder, 1000 AI Credits |
| Pro with AI | $18.00 | 月額 (請求: 年間) | All Pro features plus 20,000 AI credits, AI Tutor Chat, AI Grading, AI Cards & Quizzes, Image-to-Text |
| Life‑Long Learner | Approx. $300 - 395 | One‑time | All features, lifetime desktop Pro access, ~5 years cloud storage |
Your consumer rights in South Africa
RemNote policy for South African users
RemNote’s published policy gives a 30-day right to a full refund for purchases made through RemNote’s web or desktop interface.
RemNote handles those refunds directly according to its return policy: Return policy.
App store purchases and local law
Purchases via the Apple App Store or Google Play are subject to those platforms’ policies and not RemNote’s direct refunds.
South African consumer protection laws may provide additional rights; however, RemNote defers to the app stores for in-app purchase refunds and cancellations.
Customer experiences
Positive feedback
Many users praise RemNote’s integrated structure, flashcards, and learning workflow for improving study habits and retention.
Reviewers have highlighted ease of use, a strong free tier, and good mobile usability as notable positives.
Negative feedback
Some users report performance and usability issues, such as flashcards appearing in reverse order or learning-order problems even on Pro.
Frequent complaints include bugs, crashes, mobile instability, syncing delays and occasional server downtime; offline mode can help when access is disrupted.
Documentation checklist
What to gather before contacting support
- Account email and username used for the RemNote subscription.
- Date of purchase and platform used (web, Apple App Store, or Google Play).
- Receipt or invoice showing the charged amount and transaction ID.
Helpful attachments
- Screenshot(s) of the subscription page, billing statement, or error messages.
- Short notes describing steps you already tried (sign out/in, reinstall app, check bank statement).
Common mistakes
Trying to cancel the wrong place
Example: Attempting to cancel an Apple App Store subscription from RemNote’s web interface will not work because in-app purchases are managed by the store.
Always check which platform you used to subscribe before following cancellation steps.
Missing refund windows and duplicate requests
Example: Requesting a refund after 30 days for a web purchase is likely to be denied per RemNote policy.
Also avoid requesting multiple refunds for the same purchase; RemNote disallows more than one refunded payment per purchase scenario.
Comparative recap
At-a-glance comparison
The table below compares plans on price, billing period and key capabilities to help you decide or confirm which plan you had before cancelling.
| Plan | Price (USD) | 期間 | Key differences |
|---|---|---|---|
| Free | $0.00 | 月額 | Basic notes & flashcards, limited occlusion and recorder, synced devices |
| Pro | $8.00 | 月額 (請求: 年間) | Advanced study tools: PDF annotation, image occlusion, templates, 1000 AI credits |
| Pro with AI | $18.00 | 月額 (請求: 年間) | All Pro features + extensive AI credits and AI tutor/grading features |
| Life‑Long Learner | Approx. $300 - 395 | One‑time | Lifetime desktop Pro access and longer cloud storage; one-off payment |
After cancelling
Follow-up actions
- Check your email for cancellation confirmation and the end date of your paid access.
- Keep a local copy or export of critical notes if you plan to reduce cloud storage or delete the account later.
Support and documentation
- Subscription FAQ and Pro questions: RemNote Pro FAQ.
- Refunds and returns: Return policy.
- Mobile subscription details: Subscribing on mobile.
Address
Registered address (for reference)
1013 Centre Road, Wilmington, Delaware, 19805, United States.
Support contact
For cancellations, refunds or account help, use RemNote’s support channels listed in their help articles linked above.