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I hereby notify you of my decision to terminate the contract relating to the Resumebuild service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Resumebuild: Easy Method
What is Resumebuild
Overview
Resumebuild is an online resume-building service that offers templates and guided prompts to help users create professional resumes quickly.
The service is subscription-based and offers both recurring plans and one-time purchases for specific features.
Core features
Key features include customizable templates, editing tools, and export options to produce a finished resume in minutes.
Resumebuild is offered through a website/app and via mobile stores (App Store and Google Play) with store-managed billing options.
How to cancel Resumebuild
Cancel via the web (website/app)
- Log into your Resumebuild account.
- Go to Account Settings or Subscription / Plan and Payment.
- Click "Cancel Plan" or "Cancel subscription" and follow the on-screen prompts.
- Confirm cancellation; auto-renewal will be turned off and you keep access until the end of the paid period.
Cancel via mobile stores (iOS and Android)
- Apple App Store (iOS): Open the App Store, tap your profile, select Subscriptions, find Resumebuilder, tap "Cancel Subscription" and confirm. Must cancel through the App Store.
- Google Play (Android): Open the Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, select Resumebuilder and choose Cancel subscription. Must cancel through Google Play.
- Note: Store cancellations stop future renewals; refunds for store purchases must be requested from Apple or Google.
What happens when you cancel
Access after cancellation
Cancelling stops future automatic renewals but normally leaves paid feature access active until the end of the current billing period.
Your account and stored resume data typically remain available for that remainder period.
Billing and data retention
After cancellation you will not be billed again unless you resubscribe or repurchase a one-time item.
Account data retention policies may vary; keep copies of important resumes or export them before closing your account if you wish to retain local copies.
Will I get a refund?
Refund policy summary
Resumebuild (via resumebuild.app) offers refunds if requested within 7 days of the most recent payment for valid reasons such as accidental purchase, unresolved technical issues, or dissatisfaction after attempted resolution.
Refunds are issued to the original payment method and typically take 5 - 10 business days to process.
Exceptions and store purchases
- Refunds are generally not granted for forgetting to cancel before renewal, partial use of the billing cycle, or requests made beyond 7 days after payment.
- Purchases made through the Apple App Store or Google Play must have refunds requested through Apple or Google, as those stores handle billing for those transactions.
Resumebuild plans and pricing
Available plans
The following prices reflect the South African App Store listings and one-time purchase options where available.
Prices are presented in South African rand (ZAR).
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Resume Builder Pro Week | R84.99 | Weekly | Access to Pro features for one week (in-app purchase) |
| Resume Builder Pro Month | R169.99 | Monthly | Access to Pro features for one month |
| Resume Builder Pro Semester | R339.99 | Semesterly (approx. 6 months) | Access to Pro features for one semester |
| Edit + Styles | R199.99 | One-time | Access to edit functions plus resume styles |
| Unlock All Resume Styles | R39.99 | One-time | Unlock all resume styles |
Your consumer rights in South Africa
Legal protections
South African consumers are protected under the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA) for digital goods and services.
These laws include the right to fair, transparent terms and proper notice of recurring payments and the ability to challenge unfair or deceptive practices.
Practical steps to assert rights
- Keep receipts, confirmation emails and screenshots showing the offer and billing terms.
- If you believe your rights were breached, first contact Resumebuild support with the evidence and request resolution.
- If unresolved, you can escalate to consumer protection bodies in South Africa (follow official government guidance for complaints procedures).
Customer experiences
What users like
- Users praise simplicity, professional templates, and a fast resume creation process ("easy to use", "great templates").
- Some report helpful support and the ability to create a satisfactory resume within minutes.
Common complaints
- Many users report deceptive "free" or trial offers that led to automatic charges without clear notice.
- Recurring issues include unexpected billing amounts, auto-renew without clear warning, difficulty cancelling, and slow or unhelpful refund responses.
Documentation checklist
What to gather before contacting support
- Account email and username used with Resumebuild.
- Proof of payment: receipt, bank/credit card statement line, or store purchase record.
- Subscription start date and the date you were charged for the renewal.
Additional evidence
- Screenshots of the billing page, subscription settings, and any trial/promo claims.
- Device type (iOS/Android/web), app version (if applicable), and any error messages encountered.
Common mistakes
Forgetting store billing rules
Many users try to cancel in the Resumebuild app but the subscription is billed by Apple or Google.
If you paid through a mobile store, you must cancel via that store; cancelling the in-app account does not stop store billing.
Assuming automatic refunds or immediate effect
Some expect immediate refunds after cancellation; refunds are not automatic and may require a request within 7 days for web purchases.
Also, cancelling usually leaves access active until period end rather than removing access immediately.
Comparative recap
Plan comparison
The table below summarises key plans, price points and whether billing is recurring or one-time.
| Plan | Price (ZAR) | Period | Billing type |
|---|---|---|---|
| Resume Builder Pro Week | R84.99 | Weekly | Recurring (weekly) |
| Resume Builder Pro Month | R169.99 | Monthly | Recurring (monthly) |
| Resume Builder Pro Semester | R339.99 | Semesterly | Recurring (approx. 6 months) |
| Edit + Styles | R199.99 | One-time | One-time purchase |
| Unlock All Resume Styles | R39.99 | One-time | One-time purchase |
After cancelling
Next practical steps
- Export and save any resumes or documents you want to keep before your access ends.
- Check your bank or card statement to confirm that recurring charges have stopped after the billing period ends.
Where to request further help
If you purchased via the App Store or Google Play, request refunds or billing help through Apple or Google support channels because those platforms handle the payment.
For web/app purchases billed directly by Resumebuild, contact Resumebuild support and provide the documentation checklist items to request refunds or dispute charges.
Address
Corporate mailing address
WorkSimpli Software, LLC
1225 Ponce de Leon Avenue, Ste. 1001, VIG Tower, San Juan, Puerto Rico 00907
Notes about contacting
Use your account email and include receipts when contacting support to speed up verification and resolution.
Keep copies of all correspondence and allow 5 - 10 business days for refund processing if a refund is approved for direct purchases.