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I hereby notify you of my decision to terminate the contract relating to the Roam Research service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Roam Research: Easy Method
What is Roam Research
Overview
Roam Research is a networked note‑taking app designed to help users link ideas, create a knowledge graph, and organise research and notes across devices.
Primary use cases
It is commonly used for research workflows, personal knowledge management, and inter‑note linking to surface connections between ideas.
How to cancel Roam Research
Cancel via Roam website (direct)
- Log into your account at roamresearch.com and open Account or Billing settings.
- Choose “Cancel subscription.” Cancellation takes effect at the end of the current paid period; you retain access until then.
Cancel via App Store or Google Play
- If you purchased the subscription through Apple App Store or Google Play, cancel through that store; Roam cannot cancel those subscriptions directly.
- Open the relevant store app, find subscriptions, and follow the platform's cancellation steps.
Account termination and full deletion
- To permanently terminate your Roam account and request deletion of all content, email support@roamresearch.com.
- Contents are scheduled for irrevocable deletion after a 60‑day period following the termination request.
What happens when you cancel
Access and service period
Cancellation of a paid subscription typically takes effect at the end of the current paid billing period.
You retain access to paid features until that expiry date; the subscription will not renew afterward.
Data and retention
Deleting or terminating an account begins a retention period after which content is permanently erased (about 60 days after request).
Export your data before requesting deletion if you want to keep local copies of notes and graphs.
Will I get a refund?
General refund policy
Roam’s published terms do not guarantee a statutory 14‑day cooling‑off right for digital subscriptions.
Refunds for web‑based subscriptions are discretionary and handled case‑by‑case rather than automatically granted.
Exceptions and platform purchases
- Purchases made through Apple or Google must follow those stores’ refund policies; Roam cannot directly refund charges billed by the stores.
- Users who miss cancelling a trial and are auto‑charged have reported declined refund requests, especially for annual plans.
Roam Research plans and pricing
Overview of available plans
The following pricing information is stated in USD. South African users may see converted ZAR amounts depending on payment method and exchange rates.
Notes on accuracy
Prices are based on available information and may change; check your billing page when signed in for the exact amount billed to your account.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Believer | $8.33/month | Monthly or annual ($100/year) | Unlimited graphs, collaborators, early access, priority support |
| Pro | $13.75/month | Monthly or annual ($165/year equivalent) | Unlimited graphs, collaborators, API access, Apps (coming soon) |
Your consumer rights in South Africa
Cooling-off and digital subscriptions
South African consumer law does not automatically grant a 14‑day cooling‑off right for digital subscriptions unless the provider expressly offers it.
Check the provider’s stated terms for any refund or cooling‑off promises before subscribing.
Protections and remedies
- Consumers are protected against unfair, hidden or misleading contract terms under the Consumer Protection Act.
- If terms are unfair or renewal practices are concealed, you may pursue remedies such as dispute resolution, chargebacks through your card issuer, or complaints under applicable consumer bodies.
Customer experiences
Positive feedback
- Users praise Roam’s graph‑based linking and its power for organising research and long‑form thinking.
- Many find the interface and bidirectional links intuitive for research workflows and idea discovery.
Negative feedback
- Common complaints include performance issues with very large graphs and slow loading on some devices.
- Users also report concerns about pricing, perceived slow product development, and some refund disputes after missed trial cancellations.
Documentation checklist
What to prepare before cancelling
- Account email and username used to subscribe.
- Subscription receipt or invoice showing the charge date and amount.
- Payment method details (last 4 digits of card) if disputing a charge with your bank.
What to include in support requests
- Clear statement of the requested action (cancel subscription or delete account).
- Relevant dates (trial start, charge date) and proof of payment if asking for a refund.
- Exported data or confirmation that you have saved any notes you wish to keep.
Common mistakes
Relying on assumptions about refunds
Assuming an automatic 14‑day refund or cooling‑off period can lead to surprise charges; Roam does not publicly guarantee such a right.
Always check the terms and billing page before the trial ends to avoid unexpected renewals.
Missing the correct cancellation path
Canceling through Roam’s website will not stop subscriptions billed by Apple or Google Play; those must be cancelled in the store.
Also, delaying an account deletion request can leave data accessible until the deletion process completes, so export data early if needed.
Comparative recap
Key differences at a glance
This short table compares the main plans, typical price points, and standout features to help decide before cancelling or switching.
Decision pointers
If you rely on API access or upcoming apps, Pro may be the better fit; if priority support and lower cost are priorities, Believer is a common choice.
| Aspect | Believer | Pro |
|---|---|---|
| Typical monthly cost (USD) | $8.33/month | $13.75/month |
| Main selling point | Priority support, early access, lower price | API access, expanded apps and integrations |
| Best for | Individual users who want core features at lower cost | Power users and those needing API or developer features |
After cancelling
Immediate next steps
- Confirm cancellation in your Roam account billing section and keep a screenshot or confirmation email as proof.
- Check your bank or card statement to verify no unintended renewals occur after the billing period ends.
Longer-term actions
- Export your notes and graphs before requesting account deletion if you wish to retain them offline.
- If you were charged through Apple or Google, contact the store for refunds or disputed charges per their procedures.
Address
Mailing address
Roam Research (for postal correspondence): 931 North Bonanza Road, Leeds, Utah 84746, United States.
Notes about postal requests
Some users send cancellation or formal notices by post, but email to support@roamresearch.com is the standard route for account termination and deletion requests.