Cancellation Roam Research: Easy Method

What is Roam Research

Overview

Roam Research is a networked note‑taking app designed to help users link ideas, create a knowledge graph, and organise research and notes across devices.

Primary use cases

It is commonly used for research workflows, personal knowledge management, and inter‑note linking to surface connections between ideas.

How to cancel Roam Research

Cancel via Roam website (direct)

• Log into your account at roamresearch.com and open Account or Billing settings.
• Choose “Cancel subscription.” Cancellation takes effect at the end of the current paid period; you retain access until then.

Cancel via App Store or Google Play

• If you purchased the subscription through Apple App Store or Google Play, cancel through that store; Roam cannot cancel those subscriptions directly.
• Open the relevant store app, find subscriptions, and follow the platform's cancellation steps.

Account termination and full deletion

• To permanently terminate your Roam account and request deletion of all content, email [email protected].
• Contents are scheduled for irrevocable deletion after a 60‑day period following the termination request.

What happens when you cancel

Access and service period

Cancellation of a paid subscription typically takes effect at the end of the current paid billing period.

You retain access to paid features until that expiry date; the subscription will not renew afterward.

Data and retention

Deleting or terminating an account begins a retention period after which content is permanently erased (about 60 days after request).

Export your data before requesting deletion if you want to keep local copies of notes and graphs.

Will I get a refund?

General refund policy

Roam’s published terms do not guarantee a statutory 14‑day cooling‑off right for digital subscriptions.

Refunds for web‑based subscriptions are discretionary and handled case‑by‑case rather than automatically granted.

Exceptions and platform purchases

• Purchases made through Apple or Google must follow those stores’ refund policies; Roam cannot directly refund charges billed by the stores.
• Users who miss cancelling a trial and are auto‑charged have reported declined refund requests, especially for annual plans.

Roam Research plans and pricing

Overview of available plans

The following pricing information is stated in USD. South African users may see converted ZAR amounts depending on payment method and exchange rates.

Notes on accuracy

Prices are based on available information and may change; check your billing page when signed in for the exact amount billed to your account.

Your consumer rights in South Africa

Cooling-off and digital subscriptions

South African consumer law does not automatically grant a 14‑day cooling‑off right for digital subscriptions unless the provider expressly offers it.

Check the provider’s stated terms for any refund or cooling‑off promises before subscribing.

Protections and remedies

• Consumers are protected against unfair, hidden or misleading contract terms under the Consumer Protection Act.
• If terms are unfair or renewal practices are concealed, you may pursue remedies such as dispute resolution, chargebacks through your card issuer, or complaints under applicable consumer bodies.

Customer experiences

Positive feedback

• Users praise Roam’s graph‑based linking and its power for organising research and long‑form thinking.
• Many find the interface and bidirectional links intuitive for research workflows and idea discovery.

Negative feedback

• Common complaints include performance issues with very large graphs and slow loading on some devices.
• Users also report concerns about pricing, perceived slow product development, and some refund disputes after missed trial cancellations.

Documentation checklist

What to prepare before cancelling

• Account email and username used to subscribe.
• Subscription receipt or invoice showing the charge date and amount.
• Payment method details (last 4 digits of card) if disputing a charge with your bank.

What to include in support requests

• Clear statement of the requested action (cancel subscription or delete account).
• Relevant dates (trial start, charge date) and proof of payment if asking for a refund.
• Exported data or confirmation that you have saved any notes you wish to keep.

Common mistakes

Relying on assumptions about refunds

Assuming an automatic 14‑day refund or cooling‑off period can lead to surprise charges; Roam does not publicly guarantee such a right.

Always check the terms and billing page before the trial ends to avoid unexpected renewals.

Missing the correct cancellation path

Canceling through Roam’s website will not stop subscriptions billed by Apple or Google Play; those must be cancelled in the store.

Also, delaying an account deletion request can leave data accessible until the deletion process completes, so export data early if needed.

Comparative recap

Key differences at a glance

This short table compares the main plans, typical price points, and standout features to help decide before cancelling or switching.

Decision pointers

If you rely on API access or upcoming apps, Pro may be the better fit; if priority support and lower cost are priorities, Believer is a common choice.

After cancelling

Immediate next steps

• Confirm cancellation in your Roam account billing section and keep a screenshot or confirmation email as proof.
• Check your bank or card statement to verify no unintended renewals occur after the billing period ends.

Longer-term actions

• Export your notes and graphs before requesting account deletion if you wish to retain them offline.
• If you were charged through Apple or Google, contact the store for refunds or disputed charges per their procedures.

Address

Mailing address

Roam Research (for postal correspondence): 931 North Bonanza Road, Leeds, Utah 84746, United States.

Notes about postal requests

Some users send cancellation or formal notices by post, but email to [email protected] is the standard route for account termination and deletion requests.