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Roam Research is a graph‑based note‑taking and knowledge‑management app designed to create bidirectional links between notes.
It is commonly used for research, personal knowledge bases, and interconnected workflows.
Key capabilities include backlinked pages, block references, and collaborative graphs for teams.
Plans typically include unlimited graphs and collaborator options depending on the subscription.
If you cancel a web (direct) subscription, the cancellation takes effect at the end of the current paid billing period.
You retain access until that period ends; your account and data remain available until then.
For App Store or Google Play purchases, billing and renewals are handled by the respective platform.
Roam cannot stop or refund charges billed through Apple or Google directly; manage those through the store settings.
Roam Research does not guarantee refunds or an automatic 14‑day cooling‑off period for web‑based subscriptions.
Any refund for a web subscription is discretionary and handled on a case‑by‑case basis.
Refunds for App Store or Google Play purchases must follow the respective store policies.
Contact Apple or Google via their refund mechanisms; Roam cannot directly refund platform‑billed charges.
Below are the publicly listed plans and the pricing information available in USD with estimated SGD conversions.
Actual charges in SGD depend on your card issuer’s FX rate.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Pro (monthly) | USD $15.00 (~S$20.70) | Monthly | Unlimited graphs, unlimited collaborators, API access |
| Pro (annual) | USD $165.00/year (~S$18.95/month) | Annual | Same as Pro monthly, billed annually |
| Believer (5‑year) | USD $500.00 for 5 years (~S$11.50/month equivalent) | 5‑Year | All Pro features plus early access, community calls, priority support |
Singapore consumer protection law does not automatically provide a statutory 14‑day cooling‑off period for digital subscriptions.
A cooling‑off period only applies if the provider expressly offers it; Roam does not appear to offer such a guarantee.
Purchases via the App Store or Google Play are governed by those stores’ terms and refund processes.
If you bought through a platform, raise refund or billing disputes through Apple or Google as Roam cannot override store billing.
Users praise Roam’s graph‑based linking and bidirectional connections for research workflows.
A Trustpilot reviewer gave Roam 5 stars and described it as “life‑changing” and highly productive for thinking workflows.
Common complaints include performance issues and lag when working with very large graphs (thousands of pages or blocks).
There are Trustpilot reports of unexpected annual charges after trials and difficulty securing refunds in some cases.
Many users expect Roam to refund App Store/Google Play charges; however, platform‑billed purchases must be refunded through the store.
Attempting to contact Roam for a platform refund can delay resolution - use the store refund process first.
Some users cancel and then forget to export their graphs before the paid period ends.
Always export or back up important notes while you still have access to avoid losing convenient export options.
The table below summarizes plan names, costs, billing periods and core features for quick reference.
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| Pro (monthly) | USD $15.00 (~S$20.70) | Monthly | Unlimited graphs; unlimited collaborators; API access |
| Pro (annual) | USD $165.00/year (~S$18.95/month) | Annual | Same as Pro monthly; billed annually |
| Believer (5‑year) | USD $500.00 for 5 years (~S$11.50/month equivalent) | 5‑Year | Pro features plus early access; community calls; priority support |
Export any data you need while you still have access and save cancellation confirmations for your records.
Monitor your card or account to confirm the subscription does not renew after the billing period ends.
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For account or billing questions, contact Roam support (e.g., [email protected]) or use the account settings where you purchased the subscription.
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Written by Karthik Ho
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Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.