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Cancellation Robokiller: Easy Method
What is Robokiller
Overview
Robokiller is a subscription-based service and mobile app that screens and blocks unwanted calls and spam using algorithms and a database of known telemarketers.
It runs on iOS, Android and via a web account, and requires an active subscription for full features such as automated blocking and premium lists.
Primary features
Key capabilities include automated call blocking, spam detection and configurable block/allow lists tied to your account.
Robokiller also integrates with phone settings such as call forwarding; some call-routing features must be managed separately.
How to cancel Robokiller
Cancel on iOS (App Store)
- Open Subscriptions on your device.
- Tap Robokiller.
- Tap Cancel Subscription or Cancel Free Trial.
Warning: deleting or uninstalling the app does not cancel your subscription.
Cancel on Android (Google Play) and Web
- Android (Google Play): Open Google Play app → profile icon → Payments & subscriptions → Subscriptions → Robokiller → Tap Cancel subscription.
- Web: Visit Robokiller website, sign in using your phone number, go to dashboard and click Cancel subscription.
Important: cancel at least 24 hours before auto-renewal and separately deactivate any call forwarding you enabled for Robokiller.
What happens when you cancel
Access and renewal
When you cancel, your subscription will stop future auto-renewals after the current paid period ends unless otherwise stated by the store.
You typically retain access until the end of the already-paid period; active features generally remain until expiry.
Data, forwarding and account state
Canceling does not automatically remove stored account data; you should back up anything you need before cancellation.
Call forwarding used to route calls to the service must be deactivated separately; uninstalling the app does not stop routing or billing.
Will I get a refund?
Web subscription refunds
Full refund available for web purchases if requested within 7 days of purchase; only the most recent charge is eligible and requests must be submitted via the service contact form.
Processing may take up to 10 business days for the refund to reach your account.
General refund policy and exceptions
- Weekly/monthly plans: refund within 20 days of charge.
- Yearly plans: refund within 60 days of charge.
- Enterprise purchases made via an Order Form are not eligible for refunds.
- No refund if you only downgrade your plan.
- Purchases via Apple App Store are handled by Apple; no direct refund from Robokiller for those transactions.
- Purchases via Google Play should be requested through Google; contact support only if outside Google’s window.
Refunds are credited to the original payment method and subscriptions are typically downgraded to the Free Plan immediately; back up content yourself.
Robokiller plans and pricing
Pricing overview
Exact Robokiller pricing in South African rand was not publicly available from verified sources at the time of writing.
To obtain current ZAR pricing check the App Store or Google Play entries for South Africa after installing the app.
Contact for exact rates
| Plan | Period | Price |
|---|---|---|
| Basic / Premium | Monthly / Yearly | Contact for pricing |
Your consumer rights in South Africa
Statutory protections
Digital products and subscriptions generally fall under the South African Consumer Protection Act and related regulations.
Consumers may have a statutory cooling-off or cancellation right beyond the app’s published refund windows depending on circumstances.
Enforcement and remedies
- If the app’s stated terms are narrower than your statutory rights, you can request a refund citing South African consumer law.
- If the provider refuses, you can escalate to your payment provider (bank/card issuer) or the National Consumer Commission.
Customer experiences
Common complaints
Many users report problems cancelling free trials or subscriptions and say cancellation options were not visible or customer support was unreachable.
Other frequent issues include unexpected billing, charges after cancellation, and an app that became ineffective at blocking spam over time.
Positive notes and variability
Some users find call-blocking services helpful initially; results can vary by device, region and how call routing is configured.
Because experiences vary, keep documentation of billing and cancellation attempts to support any dispute.
Documentation checklist
What to gather before contacting support
- Account phone number and email used to register.
- Proof of purchase (receipt or store subscription record) and transaction dates.
- Screenshots showing subscription settings, cancellation attempts or app state.
- Bank or card statements showing the charge(s).
- Any correspondence with support and dates/times of contact attempts.
Why these items matter
Documentation shortens dispute resolution and supports refund requests with stores or banks.
Keep copies until the billing issue is fully resolved.
Common mistakes
Uninstalling instead of cancelling
Many users assume deleting the app cancels the subscription; in reality, store-managed subscriptions persist until explicitly cancelled.
Forgetting to deactivate call forwarding
Call forwarding set up to route calls to Robokiller remains active unless you turn it off, which may continue call routing or associated charges.
Also avoid waiting until after auto-renewal to cancel; cancellations must be done at least 24 hours before renewal to avoid the next charge.
Comparative recap
At-a-glance comparison
| Aspect | Robokiller | Other call-blocking apps (typical) |
|---|---|---|
| Cancellation methods | App Store, Google Play, Web account | Varies; often via store or vendor website |
| Refund windows | Web: 7 days (web); Monthly: 20 days; Yearly: 60 days; store purchases follow store rules | Varies widely; many depend on store policies |
| Uninstall effect | Uninstalling does not cancel subscription or call forwarding | Some apps behave similarly; always check store subscriptions |
| Customer support & billing risks | Multiple reports of billing complaints and hard-to-reach support | Support quality varies by vendor; keep records |
After cancelling
Immediate next steps
- Confirm cancellation via the store or web dashboard and save any confirmation screenshot or email.
- Check your next bank/card statement to verify no further charges appear.
- Disable any call forwarding set up for the service.
Escalation if charges continue
If you are charged after cancellation, contact your payment provider to dispute the charge and provide your documentation.
If unresolved, consider lodging a complaint with South African consumer protection authorities or your bank’s dispute resolution process.
Address
Primary corporate address
RoboKiller LLC, 101 S Broadway, South Amboy, New Jersey 08879-1707, United States.
Additional notes
Primary cancellation correspondence is handled via the corporate office; alternative addresses include a European representative in Ireland and a mailing address in New York for legal/privacy matters.
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Written by Nomvula Coetzee
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Robokiller subscription on Android, open the Google Play app, tap your profile icon, go to Payments & subscriptions, select Subscriptions, find Robokiller, and tap Cancel subscription. Remember to keep proof of your cancellation.
If you purchased Robokiller through the App Store, open Subscriptions on your device, tap Robokiller, and select Cancel Subscription or Cancel Free Trial. It's important to note that uninstalling the app does not cancel your subscription.
When you cancel Robokiller, your account data remains stored, so make sure to back up any important information before cancellation. Canceling does not automatically delete your data.
You may receive a refund if you cancel your Robokiller subscription within the specified windows: 7 days for web purchases, 20 days for monthly plans, and 60 days for yearly plans. Contact customer support for assistance.
To deactivate call forwarding after canceling Robokiller, you need to manage this separately in your phone settings. Uninstalling the app does not stop call forwarding, so ensure you disable it manually.