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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Scribd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scribd: Easy Method
What is Scribd
Overview
Scribd is a subscription service that provides access to a large library of eBooks, audiobooks, documents and articles. Members stream or download content for personal use via web, iOS, Android and other supported platforms.
Key characteristics
Scribd operates a recurring subscription model with billing handled by Scribd directly or by the app store used to subscribe (Apple or Google).
Content availability and community uploads vary; some users find rare or older titles, while others report mixed quality among uploaded documents.
How to cancel Scribd
Cancel via web (Scribd/Everand site)
- Go to Scribd.com and log into your account.
- Open Account or Your Account page and locate Subscription / Membership & Payment Details.
- Click "End My Subscription" or "Cancel Subscription" and follow on-screen confirmations.
- Your paid access continues until the end of the current billing period.
Cancel via mobile app stores
- iOS/macOS: Open the App Store or Settings → Apple ID → Subscriptions; find Scribd/Everand and tap Cancel Subscription. Apple handles billing.
- Google Play: Open the Google Play app or visit play.google.com → My Subscriptions → select Scribd/Everand → Manage → Cancel Subscription. Google handles billing.
- Important: Deleting the Scribd app does not cancel your subscription. You must cancel via the platform that billed you.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription directly with Scribd, you keep paid access until the end of your current billing period.
If you cancel during a free trial, premium access typically ends immediately upon cancellation.
Renewals and account data
Automatic renewals stop once cancellation completes. Your account and profile remain unless you delete them separately.
Purchased items tied to third-party stores (Apple/Google) may follow those stores' terms for refunds and access after cancellation.
Will I get a refund?
Scribd refund rules
You must contact Scribd within 30 days of a charge to request a refund; Scribd does not refund charges older than 30 days.
- Refunds may be issued for technical issues, payment errors, suspected fraud, or defective content - but not for used service time.
- Refunds are issued to the same payment method only; Scribd does not provide cash or cheque refunds to external accounts.
App store purchases
If you subscribed through Apple, request refunds from Apple; Scribd cannot process App Store refunds.
If you subscribed through Google Play, request refunds via Google Play; Scribd can provide supporting data but cannot complete the refund itself.
For Scribd-managed charges, contact Scribd support within 30 days. Reference: Scribd refund policy.
Scribd plans and pricing
Standard plan summary
Local South African pricing is not always displayed by Scribd. The table below shows an approximate converted price based on Scribd's US listing.
Price note
Price is an approximate conversion of US$9.99 to ZAR (R180.29 approx.). Actual charges may vary due to currency conversion, bank fees, or local pricing.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Standard monthly subscription (Scribd) | R180.29 (approx.) | Monthly | Access to Scribd's library (eBooks, audiobooks, documents) |
Your consumer rights in South Africa
Cooling-off and direct marketing
Under South Africa's Consumer Protection Act, there is not always a general 14-day cooling-off right for digital subscriptions.
A cooling-off right may apply when the agreement resulted from direct marketing; otherwise it may not apply to online subscriptions.
Refund timelines and transparency
The Act requires suppliers to refund valid cancellations within 15 business days of receiving the notice where the law applies.
Suppliers must provide clear, understandable cancellation terms; ambiguous cancellation flows may breach the Act's transparency requirements.
Customer experiences
Positive feedback
Some users report strong value for finding rare or older titles and appreciate access to a wide range of documents and audiobooks.
These satisfied users highlight occasional finds not available elsewhere.
Negative feedback
Other users report problems with being charged after cancellation or difficulty obtaining refunds from Scribd or app stores.
Complaints also describe confusing cancellation flows and mixed experiences with customer support responsiveness.
Documentation checklist
Before you contact support
- Account email and username used for the subscription.
- Date and amount of the charge you want refunded.
- Method of subscription (Scribd web, Apple App Store, or Google Play).
What to provide for refund requests
- Screenshot or bank/statement entry showing the charge date and amount.
- Confirmation of cancellation (if already performed) or a note explaining the issue.
- Any correspondence with Scribd or the relevant app store.
Common mistakes
Assuming app deletion cancels subscription
Deleting the Scribd app does not cancel your subscription; billing continues until you cancel through Scribd, Apple, or Google Play.
Contacting the wrong party for refunds
Requesting a refund from Scribd for an App Store charge will delay resolution - Apple processes App Store refunds.
Similarly, Google Play purchases must be refunded through Google Play, not Scribd directly.
Comparative recap
How cancellations differ
| Aspect | Scribd web | Apple App Store | Google Play |
|---|---|---|---|
| How to cancel | Account page → Subscription → End My Subscription | App Store / Settings → Subscriptions → Cancel | Play Store → My Subscriptions → Cancel |
| Who handles refunds | Scribd (requests within 30 days) | Apple | |
| Access after cancel | Paid access until billing period ends (trial ends immediately) | Depends on Apple/plan rules | Depends on Google/plan rules |
After cancelling
Where to find official help
Use Scribd's official support pages for detailed cancellation and refund instructions.
- How to cancel your subscription (Scribd Help)
- Refunds policy (Scribd Help)
- Subscription terms (Scribd)
Next steps if issues persist
If you still see charges after cancellation, gather your documentation and contact Scribd support citing the charge date and method of subscription.
If the charge was via Apple or Google and you cannot resolve it through the store, contact the store's support and provide transaction details.
Address
Corporate address
Scribd, Inc., 460 Bryant Street, Suite 300, San Francisco, CA 94107-2594, USA.
Support reference
Use the official Scribd Help Center pages linked above for the fastest path to cancellation and refund instructions.