Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel SMARTYPLUS
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Smartyplus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smartyplus: Easy Method
What is Smartyplus
Overview
Smartyplus is a subscription service marketed to help users with cashback, savings and productivity tools tied to an online account and app. It is managed by Smarty, LLC in the United States.
Core purpose
The service operates on a recurring monthly subscription model. Pricing and membership details are presented in USD on public pages rather than local ZAR pricing for South Africa.
How to cancel Smartyplus
Cancel from the web or app
- Log into your Smartyplus account and open Profile → Membership.
- Click "Cancel Smarty+ Subscription" and follow on-screen prompts.
- You should receive an email confirmation after cancellation. For full steps see the official help article: How do I cancel my account?
Cancel by phone or email
- Email: support@joinsmarty.com.
- Call: (310) 593-14557 or (877) 808-10810 (U.S. numbers reported by users).
- Keep copies of all messages and note the date/time of calls for proof.
Cancel via App Store or Google Play
- If you were charged through Apple App Store or Google Play, cancel through that platform's subscription management (Settings → Subscriptions on iOS/Android).
- Smartyplus does not publish platform-specific cancellation steps; third-party guides note you must use the store's subscription interface.
- For background on platform cancellations see a third-party guide: Cancel Smartyplus (third-party).
What happens when you cancel
Billing and renewals
According to Smartyplus help, after you cancel via your account you will receive an email confirmation and no further subscription charges will occur.
If you cancelled through a platform (App Store or Google Play) the platform controls future billing; follow their confirmation and receipts.
Access and data
Smartyplus does not publicly detail how long access remains after cancellation or specific data-retention rules in its help article.
If you need account data or have questions about retention, contact support and save any written confirmations you receive.
Will I get a refund?
Official policy
Smartyplus does not publicly state a 14-day cooling-off or an automatic refund policy in its Help Center or Terms, based on available sources.
No explicit automatic refund process is documented on the official cancellation help page.
Exceptions and reported outcomes
- Many users report that contacting customer service (phone, live chat, or email) has resulted in refunds in practice.
- User reports indicate refunds, when granted, are typically processed within about 3 - 5 business days.
- If you were charged via App Store or Google Play you may need to request a refund through that platform's refund processes.
Smartyplus plans and pricing
Public pricing summary
Available public information lists a U.S. dollar monthly plan for SmartyPlus Standard; no official South African ZAR pricing was found.
Prices can vary and may be converted to ZAR by banks or payment providers at their exchange rate.
Table of known plan
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| SmartyPlus Standard | USD $19 - $25 | Monthly | Subscription-based cashback and savings service |
Your consumer rights in South Africa
Cooling-off and the Consumer Protection Act
South African consumers are protected by the Consumer Protection Act (CPA), which provides remedies for unsolicited or misleading transactions and certain cooling-off rights in some contexts.
Smartyplus does not publicly reference statutory cooling-off rights on its consumer-facing pages.
How to enforce your rights
- If you believe you were charged without consent, you can dispute the transaction with your bank or card issuer.
- Consider lodging a complaint with the National Consumer Commission in South Africa if you suspect unfair or deceptive practices.
- Keep evidence: account screenshots, confirmation emails, dates of charges and cancellation attempts.
Customer experiences
Positive reports
There are fewer publicized positive reviews in the available sources; some users report successful cancellations and refunds after contacting support.
Successful outcomes often depend on persistence and documenting communication.
Negative reports
Independent review pages show multiple negative reports citing unexpected or recurring charges, difficulty obtaining refunds, and delays after cancellation.
For example, public review listings note complaints about unauthorized subscription fees and challenges resolving disputes; one source documenting reviews is: Trustpilot - Smartyplus.
Documentation checklist
What to collect before you cancel
- Account username/email and a screenshot of your Membership page.
- Last billing date and a copy or screenshot of the bank/card statement showing the charge.
- Any emails, receipts or confirmations from Smartyplus.
What to keep after you cancel
- Cancellation confirmation email or screenshot of the cancelled Membership page.
- Copies of email correspondence or notes from phone calls (date, time, agent if available).
- Reference numbers for refund requests and bank dispute case IDs if you escalate.
Common mistakes
Cancellation pitfalls
Example: Cancelling only in the app store but not within your Smartyplus account (or vice versa) can leave billing active if the charge was handled through a different channel.
Always confirm which entity billed you (Smartyplus directly or App Store/Play) before assuming cancellation is complete.
Refund mistakes
Example: Not saving the cancellation confirmation or failing to contact support promptly makes disputes harder to prove.
Also, waiting too long to dispute a card charge can limit bank remedies; act quickly and keep records.
Comparative recap
Quick comparison
| Method | Ease of cancellation | Refund likelihood | Recommended action |
|---|---|---|---|
| Web / In-app (Profile → Membership) | High (direct control) | Possible if you contact support; not guaranteed | Cancel via account, save confirmation, then email support |
| App Store / Google Play | Medium (use platform subscription settings) | Depends on platform refund rules | Cancel in store and request refund via the store if charged |
| Phone or Email to support | Variable (may require persistence) | Possible - user reports suggest success after contact | Call or email support@joinsmarty.com and save records |
Notes on table
All assessments are based on available public help pages and documented user reports.
Actual outcomes may vary; document each step you take for dispute support.
After cancelling
Monitor billing and accounts
Watch your bank and card statements for at least two billing cycles after cancellation to confirm no further charges occur.
If you see continuing charges, contact your bank to dispute the transaction and provide your cancellation evidence.
Follow-up resources
- Smartyplus official cancellation help: How do I cancel my account?
- Third-party cancellation/refund notes: Cancel Smartyplus (guide)
- Support contact: support@joinsmarty.com - keep copies of all replies.
Address
Company address
Smarty, LLC
302 Washington St., Ste 150‑7081, San Diego, California 92103, United States
Contact details
- Email: support@joinsmarty.com
- Phone (reported): (310) 593-14557 and (877) 808-10810