Cancellation Storyblocks: Easy Method

What is Storyblocks

Storyblocks is a subscription service that provides royalty-free video, audio, images, templates and related creative assets for creators and businesses.

The service licenses downloadable content for use during the paid subscription period and offers several subscription tiers with varying download limits and features.

Service overview

Storyblocks offers unlimited or limited-download plans, plus tools such as a Maker tool and integrations for creative workflows.

How licensing works

When you pay for a subscription you receive licensing for the paid period; licensing details and usage terms are defined by Storyblocks' licensing rules.

How to cancel Storyblocks

Cancellation steps depend on how you subscribed: directly on the Storyblocks website, via Apple App Store, or via Google Play.

Follow the method matching your original purchase to ensure cancellation and stop future renewals.

Cancel a web subscription (Storyblocks website)

• Log in to your account at the Storyblocks website.
• Go to Account or Billing/Subscription settings.
• Choose Cancel and confirm. You must cancel at least 48 hours before renewal to avoid being charged again; cancellation takes effect at the end of the current billing cycle.
• Reference: Cancellation steps (web).

Cancel via iOS (App Store)

• Open iOS Settings and tap your name, then Subscriptions.
• Select Storyblocks and tap Cancel Subscription.
• Apple handles billing, refunds and the remaining access period for App Store purchases.
• Reference: App Store cancellation guide.

Cancel via Android (Google Play)

• Open the Google Play Store app and tap Profile > Payments & subscriptions > Subscriptions.
• Select Storyblocks and Cancel subscription.
• Google handles billing, refunds and the remaining access period for Play Store purchases.
• Reference: Google Play cancellation guide.

What happens when you cancel

Cancelling prevents future automatic renewals but typically keeps your current access until the paid billing period ends.

Downloads and licensing already granted remain governed by the license terms for assets downloaded while the subscription was active.

Access after cancellation

You generally retain access to the full subscription features until the end of your current billing cycle.

Data and account status

Your account and download history usually remain available unless you explicitly delete your account; saved projects and licenses should be kept for records.

Will I get a refund?

Storyblocks does not offer partial or prorated refunds for unused time in most cases; payment grants licensing for the full paid period.

Exceptions may be considered only if no content has been downloaded since the payment.

Official Storyblocks policy

Storyblocks states cancellations do not automatically trigger prorated refunds; consult their help articles for details.

Reference: Storyblocks refund FAQ.

App store purchases and refunds

• Purchases made through Apple App Store or Google Play are subject to Apple’s or Google’s refund policies and processes.
• Storyblocks does not control refunds for purchases handled by Apple or Google; contact the relevant store for refund requests.

Storyblocks plans and pricing

Overview of published plans

Below are Storyblocks' typical subscription tiers and the published USD prices (billed annually) as available from public information.

No official South African ZAR pricing was found; Storyblocks lists prices in USD.

Notes on pricing

Prices above are presented as USD monthly amounts under annual billing, per Storyblocks' public listings.

If you need local pricing or VAT details, check pricing during checkout or contact Storyblocks support.

Your consumer rights in South Africa

Under South African consumer protection law, delivered and activated digital goods are generally non-refundable once accessed.

There is typically no mandatory 14-day cooling-off period after digital content has been activated or downloaded.

When refunds may be required

• Refunds or other remedies may be available if the product is defective, not as described, or not delivered as promised under the Consumer Protection Act.
• Misrepresentation or failure to deliver agreed licensing could give rise to remedies under the law.

Practical advice for South African consumers

• Keep receipts, license confirmations, cancellation confirmations and any communication with Storyblocks.
• If you believe your statutory rights are breached, you may lodge a complaint with the National Consumer Commission or seek independent legal advice.

Customer experiences

User reviews show a mix of positive and negative experiences; customer support and library size receive frequent praise.

Some users report billing problems or serious disputes related to copyright/Content ID claims.

Positive feedback

• Many users praise fast, friendly, and helpful customer support and a large, high-quality media library.
• Reviewers commonly mention straightforward licensing and professional usefulness.

Negative feedback

• Reports include accidental annual charges when users expected monthly billing and delays before refunds were issued.
• There are accounts of disputes involving YouTube Content ID or copyright claims; these have been serious in some cases and may require legal attention.

Documentation checklist

Gathering records before and after cancellation makes disputes easier to resolve and supports any refund or complaint requests.

Keep these items in a single, accessible folder.

Must-have documents

• Order confirmation and payment receipts (showing plan and amount charged).
• Subscription renewal notices and cancellation confirmation/screenshots.
• License confirmations or download records for assets you used.

Optional but helpful

• Copies of correspondence with Storyblocks support or the app store.
• Screenshots showing billing settings, subscription page, or unexpected charges.

Common mistakes

Several recurring mistakes cause confusion and unwanted charges; awareness helps prevent them.

Check your subscription source and billing cadence before taking action.

Confusing subscription source

Many users assume they subscribed directly on the website when they actually subscribed via App Store or Google Play.

If you cancel in the wrong place you may still be charged by the platform that actually handles billing.

Missing renewal windows and expectations

Not cancelling within required lead times (for web subscriptions Storyblocks asks for at least 48 hours) can lead to an unexpected renewal charge.

Also, some expect prorated refunds when Storyblocks' policy generally does not provide partial refunds for unused time.

Comparative recap

At-a-glance comparison

The table below compares the main cancellation and refund characteristics across subscription channels.

Use it to verify where you must act to stop future charges.

Key takeaway

Cancel where you originally subscribed; web cancellations require Storyblocks action while App Store/Play purchases require the respective store.

After cancelling

After you cancel, keep confirmation evidence and monitor your payment method for unexpected charges during the next billing date.

If you have billing or refund issues, contact the platform that processed the payment first (Storyblocks, Apple or Google).

Useful links

• Storyblocks refund FAQ: help.storyblocks.com
• Practical cancellation steps and guides: postclic.com cancellation guide

Escalation

• If unresolved, save all documentation and consider lodging a complaint with South African consumer authorities or seek independent legal advice.
• For App Store or Google Play purchases, use the store's dispute/refund processes and support channels.

Address

Corporate address

Footage Firm Inc., 1515 North Courthouse, Suite 1000, Arlington, Virginia 22201, United States.

Use for correspondence

You may use the corporate address for formal notices or postal correspondence related to account or billing disputes.