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Trackerbot

Cancel TRACKERBOT

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To cancel Trackerbot,
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South Africa

Cancellation service #1 in South Africa

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Trackerbot Subscription | Postclic
Trackerbot
Sofia Bulgaria
info@tracker.co.za
Cancellation of Trackerbot contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Trackerbot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Trackerbot
Sofia , Bulgaria
info@tracker.co.za
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Trackerbot: Easy Method

What is Trackerbot

Overview

Trackerbot is a subscription-based SaaS tool for tracking and converting online tracking numbers and integrating seller and email accounts for monitoring deliveries.

It operates as a paid service with account-based access and tiered plans for different usage levels.

Primary uses

Typical uses include converting Amazon tracking numbers, connecting seller accounts and Gmail accounts, and bulk tracking conversions.

Trackerbot is managed through user accounts and standard subscription billing systems.

How to cancel Trackerbot

Cancel via Trackerbot website (credit/debit card)

  • Log in to your Trackerbot account at the website you use to manage your subscription.
  • Open account settings or subscription/billing settings and look for a "Cancel subscription" or "Manage plan" option.
  • Follow on-screen prompts to confirm cancellation; retain screenshots or confirmation text for your records.

Cancel via PayPal or App Stores

  • If you subscribed with PayPal, cancel the recurring payment inside your PayPal account (Trackerbot cannot cancel PayPal subscriptions for you).
  • If you subscribed through iOS App Store or Google Play, cancel directly through those platforms (this is standard practice for app store subscriptions).
  • If you need assistance deleting your account after cancellation, email support@trackerbot.me for account deletion (see privacy policy).

What happens when you cancel

Access and billing

Your subscription remains active until the end of the current billing period after cancellation.

No partial credits are provided for unused time during that billing period.

Account and data

To request full account deletion (including associated data), you must email support@trackerbot.me.

Trackerbot states accounts and associated data will be deleted within 24 - 48 hours after such a request.

Will I get a refund?

Standard refund policy

Trackerbot’s policy states that no refunds or partial credits are provided for unused time after cancelling your subscription.

Bonus conversion credits are explicitly non-refundable.

Exceptions and timing

  • Refund requests (full or partial) are considered only if submitted within 3 days of payment and only if no Trackerbot features were used (no tracking uploads/conversions, no messages sent, no account connections).
  • If you used any features, Trackerbot’s policy indicates refunds will not be provided.

Source: Trackerbot privacy policy.

Trackerbot plans and pricing

Subscription plans

Plan Price (approx.) Period Features
Starter ≈ R270 Monthly Convert Amazon trackings; 150 trackings/mo; 1 seller account; 3 Gmail accounts
Professional ≈ R415 Monthly Convert Amazon trackings; 500 trackings/mo; 2 seller accounts; 10 Gmail accounts
Business ≈ R540 Monthly Bonus conversions; 1,500 trackings/mo; 3 seller accounts; 10 Gmail accounts

Notes on pricing

Official pricing is listed in USD on Trackerbot; the ZAR figures above are approximate conversions at ~1 USD = 18 ZAR and may vary with exchange rates.

Check your account’s billing page for the exact currency and amount charged by Trackerbot.

Your consumer rights in South Africa

Key rights under SA law

South African consumers have rights to fair, transparent contract terms under the Consumer Protection Act (CPA).

This can include rights around cooling-off or unfair contract terms for digital services, depending on the circumstances.

When policies and law differ

  • Trackerbot’s stated refund window and "no refund for unused time" clauses are narrow and may not align fully with statutory rights under the CPA.
  • If you believe Trackerbot’s terms conflict with South African law, consider contacting your local consumer protection authority or seeking legal advice.

Customer experiences

Reported problems

At least one Trustpilot reviewer reported difficulty finding the "Cancel plan" option and ongoing charges, describing the support experience as poor.

Such reports can indicate challenges customers have had cancelling or obtaining refunds.

Absence of verified positive reviews

No clear verified positive reviews for Trackerbot in South Africa were identified during the source search.

Always check multiple sources and keep transaction records when subscribing to avoid disputes.

See the Trustpilot example: Trustpilot review.

Documentation checklist

What to gather before cancelling

  • Account email and username used with Trackerbot.
  • Payment method details (PayPal, card, App Store account) and transaction receipts.
  • Subscription confirmation or invoice showing billing period and amount.

Evidence for disputes

  • Screenshots of your account settings showing cancellation status or lack of a visible cancel button.
  • Email correspondence with support, and timestamps of any charges you dispute.

Common mistakes

Not cancelling the correct service

A common error is cancelling via Trackerbot’s website while the subscription is billed through PayPal or an app store.

Always verify the original payment source and cancel there if required.

Missing proof or deadlines

Another mistake is waiting past the short refund window or not saving evidence of non-use when requesting a refund.

Submit refund requests within 3 days and keep records showing you did not use features if you intend to claim a refund.

Comparative recap

Plan comparison

Plan Price (approx.) Period Key limits
Starter ≈ R270 Monthly 150 trackings/mo; 1 seller; 3 Gmail
Professional ≈ R415 Monthly 500 trackings/mo; 2 sellers; 10 Gmail
Business ≈ R540 Monthly 1,500 trackings/mo; bonus conversions; 3 sellers; 10 Gmail

Quick takeaway

Choose the plan that matches your monthly tracking volume and account connections to avoid overpaying for unused capacity.

Confirm currency and billing source before subscribing to simplify cancellation if needed.

After cancelling

What to check immediately

  • Confirm cancellation confirmation in your Trackerbot account or via email.
  • Monitor your payment method for any unexpected future charges.

Helpful links

Trackerbot privacy policy and account deletion details: https://www.trackerbot.me/privacy-policy

App-store cancellation guidance (general reference): Slideshare: Cancelling app subscriptions

Example customer review reporting issues: Trustpilot: app.trackerbot.me

Address

Headquarters

Trackerbot (company information inferred) - Sofia, Grad Sofiya, Bulgaria.

No detailed street address confirmed in the provided sources; refer to official Trackerbot pages for updates.

Support contact

To request account deletion or support, email: support@trackerbot.me.

Account deletion requests sent to that email are stated to be processed within 24 - 48 hours per Trackerbot’s privacy policy.

FAQ

To cancel your Trackerbot subscription via the website, log in to your account, navigate to account settings or subscription settings, find the 'Cancel subscription' option, and follow the prompts to confirm cancellation. Remember to keep proof of cancellation.

If you subscribed through PayPal, you need to cancel the recurring payment directly in your PayPal account, as Trackerbot cannot cancel PayPal subscriptions for you. Make sure to keep a record of your cancellation.

After you cancel Trackerbot, your subscription will remain active until the end of the current billing period. To delete your account and associated data, you must email support@trackerbot.me, and the deletion will occur within 24-48 hours.

Trackerbot's policy states that no refunds or partial credits are provided for unused time after cancellation. Refund requests are only considered if submitted within 3 days of payment and if no features were used.

Trackerbot offers three subscription plans: Starter for approximately R270/month, Professional for R415/month, and Business for R540/month, each with varying tracking limits and features. Check your account for exact pricing.