Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel TRACKI
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tracki service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tracki: Easy Method
What is Tracki
Overview
Tracki is a subscription-based GPS tracking service and hardware provider that offers real-time location monitoring, geofencing and alerts for people, vehicles and assets.
The service combines a small GPS tracker device with a cloud/mobile app and a cellular subscription to deliver location data globally.
Who uses Tracki
Individuals and businesses use Tracki for theft recovery, fleet monitoring, child or pet safety, and asset tracking.
Tracki devices are sold as one-off purchases while the tracking service is provided on recurring subscription plans.
How to cancel Tracki
If you subscribed via Apple App Store or Google Play
- Open the Apple or Google Play subscription settings for the account you used to subscribe.
- Cancel the subscription through the respective store; Tracki support cannot override store-managed subscriptions.
- See a third-party summary about app-store cancellations: How to cancel Tracki (Postclic).
If you purchased directly from Tracki's website
- Tracki states cancellations must be done by contacting their support via Live Chat or by calling/texting their international numbers.
- There is no in-app or dashboard self-service cancellation for direct purchases; use the methods above to request cancellation.
- Official cancellation instructions: Tracki Help Center - How to cancel subscription.
What happens when you cancel
Access and service
When a subscription is cancelled, access to real-time tracking and related premium features will stop at the end of the paid period.
If the subscription was through an app store, service typically continues until the store-managed billing period ends.
Renewals and data
Automatic renewals will be stopped after cancellation, but previously billed periods are generally non-reversible unless a refund is issued.
Location and account data retention follow Tracki's policies; contact support for data-export or deletion requests.
Will I get a refund?
General refund policy
Tracki's policy states subscription/service fees are generally non-refundable because they prepay cellular partners for service.
Refunds for subscriptions are therefore limited and not routinely provided.
Exceptions and returns
- Unused, unactivated devices can be returned within 30 days of receipt for a full refund minus shipping and handling.
- A restocking fee of up to US$25 may apply if components are missing on return.
- Tracki may consider refunds for subscription payments made within 6 months, limited to one month's service or a prorated amount for longer plans at their discretion.
See Tracki's return policy for details: Tracki Return Policy.
Tracki plans and pricing
Device pricing (South Africa examples)
Below are example device prices in South African rand found from retailers; subscription plans are listed on Tracki's site in USD or EUR.
Conversion and local retailer prices may vary over time.
| Plan / Device | Price (ZAR, incl. VAT) | Period | Features |
|---|---|---|---|
| Device Price (Tracki 4G Universal GPS Tracker) | R736 | once-off | GPS tracker hardware only; subscription required separately |
| Device Price (Tracki GPS Tracker for Vehicles) | R663 - R681 | once-off | 4G LTE mini GPS tracker with international SIM, subscription required |
Subscription pricing note
Tracki does not publish South African subscription pricing in ZAR on its official site; plans are typically shown in USD or EUR.
Contact Tracki support or local retailers for current subscription rates and any local offers.
Your consumer rights in South Africa
Cooling-off and returns
South African consumers generally have a 5-day “cooling-off” period for certain online purchases, which can allow cancellation and return under the Consumer Protection Act (CPA).
The exact right to cancel depends on how and where the purchase was made (app store vs direct seller) and the circumstances of the sale.
Statutory protections
The CPA protects against unfair or overly restrictive contract terms, so blanket “no refunds” statements may be unenforceable if they conflict with statutory rights.
Application of these rights to Tracki purchases will depend on whether the seller is an international entity and which jurisdiction governs the sale.
Customer experiences
Positive feedback
- Many users praise Tracki for reliable tracking, easy installation and helpful customer service in reviews.
- Some reviewers note benefits such as lifetime warranty transfers and accurate location reporting.
Negative feedback
- Complaints include difficulty cancelling subscriptions, ongoing charges despite device loss, and limited cancellation options.
- Other issues reported are app glitches, tracking inaccuracies and occasional delays in support response.
See community and review pages for examples: Sitejabber reviews, Tracki reviews, Trustpilot, JustUseApp.
Documentation checklist
What to prepare before contacting support
- Order number or proof of purchase (email receipt or retailer invoice).
- Device serial number (if applicable) and account email used to register Tracki.
- Dates of purchase and screenshots of billing/charges you want to dispute.
When cancelling via app stores
- Record the subscription ID from your Apple/Google account subscription settings.
- Keep screenshots of the cancellation confirmation from the store for your records.
Common mistakes
Relying on Tracki support for app-store cancellations
Many users expect Tracki support to cancel subscriptions bought through Apple or Google Play, but those subscriptions must be cancelled in the store account.
Not cancelling in the app store can lead to continued billing even after contacting Tracki.
Assuming automatic refunds
Users sometimes assume cancelling automatically gives a refund; Tracki's policy treats subscription fees as generally non-refundable.
For device returns, failing to keep all original components can trigger restocking fees or reduce the refund amount.
Comparative recap
Quick comparison
| Feature | App Store / Google Play | Direct purchase via Tracki site |
|---|---|---|
| How to cancel | Cancel in Apple/Google subscription settings | Contact Tracki Live Chat or call/text international support |
| Refunds | Subject to store policies; Tracki cannot override store refunds | Device returns within 30 days; subscription refunds limited and discretionary |
| Support contact | Use app-store support or account settings | Use Tracki Help Center Live Chat or international phone/text per official guidance |
| Consumer rights | Store terms plus local consumer law may apply | Consumer Protection Act may apply for South African buyers; depends on purchase channel |
After cancelling
Confirm cancellation and keep records
Keep cancellation confirmations and billing screenshots until your billing cycle ends and charges stop.
If charges continue, escalate with the app store (if applicable) or follow up with Tracki support using your records.
Helpful links
- Tracki cancellation instructions: How to cancel subscription (Tracki Help Center)
- Refunds & returns: Tracki Return Policy
- Third-party summary of cancellation steps: Cancel Tracki (Postclic)
Address
Tracki corporate address
Listed company address (from available company/contact data):
Street Ibrahim Rrugova, Kompleksi Taiwan, Tirana 1001, Albania
South Africa notes
No South Africa - specific cancellation postal address was found; use the international support methods above for cancellations and queries.
For South African consumer rights questions, consider contacting local consumer protection authorities or a legal adviser for case-specific guidance under the Consumer Protection Act.