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Cancel TRUSTCHECK
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Trustcheck service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Trustcheck: Easy Method
What is TrustCheck
Overview
TrustCheck is a subscription-based app and SaaS platform that offers tools to scan and assess services and subscriptions. It aims to help users manage and track subscriptions and provides additional paid access after free scans.
Primary functions
The service includes a limited number of free scans and an unlimited-access paid plan billed monthly. Users access features via mobile app stores or the web platform.
How to cancel TrustCheck
Cancel via iPhone (App Store)
- Open your device Settings or the App Store app.
- Go to your Apple ID > Subscriptions, find TrustCheck, and select Cancel Subscription.
- Confirm cancellation; subscription remains active until the end of the billing period.
Cancel via Android (Google Play)
- Open Google Play Store and tap Menu > Subscriptions.
- Select TrustCheck and tap Cancel subscription.
- Follow on-screen steps; access continues until period end and next billing stops.
Cancel via TrustCheck web support
- You may also request cancellation through TrustCheck customer support on their web platform.
- Refer to the service Terms of Service for contact instructions: TrustCheck Terms of Service.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing period. You keep paid features until that expiry date.
Renewal and account status
After the billing period ends, automatic renewal stops and the account reverts to the free version with limited scans and features.
Data and account retention
Data retention and account deletion policies are governed by TrustCheck terms; you should export or save any needed data before the account changes to a free tier.
Will I get a refund?
Refunds for store purchases
App Store and Google Play purchases are refunded according to the respective platform refund policies.
For platform-handled purchases, you must request refunds through Apple or Google; TrustCheck refers users to those platform procedures.
When TrustCheck may refund directly
- Direct refunds from TrustCheck are only offered if the Service is completely non-functional and cannot be resolved in a reasonable timeframe.
- Direct refunds may also be issued if you were charged multiple times for the same subscription period.
Important conditions
No partial refunds are provided for unused portions of the current billing period under TrustCheck’s Terms of Service.
See TrustCheck’s Terms of Service for the official refund and billing rules: TrustCheck Terms of Service.
TrustCheck plans and pricing
Pricing summary
Available public pricing shows a monthly unlimited access plan billed in USD with currency conversions indicative only.
Notes on local pricing
No official South African Rand (ZAR) prices were found; USD pricing may convert to ZAR on your payment method at current exchange rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited access (after free scans) | USD $3.99 / month (≈ R72 - R80 / month) | Monthly | Unlimited scans after 4 free; automatic renewal via Apple ID |
Your consumer rights in South Africa
Cooling-off and cancellation rights
Under the Consumer Protection Act, consumers generally have a 7-day cooling-off period for many online purchases, allowing cancellation and a full refund in certain cases.
Digital services and exceptions
Digital subscriptions can be treated differently; platform (App Store / Google Play) policies and provider terms often govern refunds and cancellations for apps.
Practical steps for South African consumers
- Attempt refunds via Apple or Google Play if purchase was through those stores.
- If issues persist, contact your card issuer to dispute unauthorized or duplicate charges and keep documentation.
Customer experiences
Positive feedback
Some users reported prompt refunds and successful resolution after leaving a negative review, with one user retracting comments after receiving a full refund.
Positive experiences indicate that direct resolution can occur in individual cases.
Negative feedback and concerns
Multiple reviews report unexpected recurring charges, difficulties cancelling, frozen website screens, inaccurate location data in reports, and limited or automated-only support.
Security analysis has flagged the service as suspicious and low-trust in independent scans; see external reports for details.
Sources for reviews and analysis
- Trustpilot review summary: TrustCheck on Trustpilot.
- Security analysis example: Gridinsoft scan for trustcheck.club.
Documentation checklist
Information to collect before contacting support
- Purchase receipts or subscription confirmation emails.
- App store transaction ID and billing dates.
- Screenshots of subscription pages, billing entries, and error messages.
Evidence for refund or dispute
- Bank or card statements showing charges (highlight duplicates).
- Any correspondence with TrustCheck or app-store support.
- Notes on steps you took to cancel (dates and method).
Common mistakes
Assuming cancellation on the device is automatic
Users sometimes delete the app but do not cancel the subscription in the App Store or Google Play. Deleting the app alone does not stop billing.
Expecting partial refunds
TrustCheck’s Terms state no partial refunds for unused time within the current period. Expect access to continue until expiry but no pro-rata refunds.
Not saving proof
Failing to keep receipts, screenshots, or transaction IDs makes refunds or disputes harder. Always save documentation before and after cancellation attempts.
Comparative recap
Quick comparison
The table below compares key areas between TrustCheck’s subscription handling and a typical app-store subscription experience.
| Feature | TrustCheck | Typical app-store subscription |
|---|---|---|
| How to cancel | Via App Store / Google Play or request via web support | Via App Store / Google Play account subscription settings |
| Refunds | Handled by platform; direct refund only for specific failures or duplicate charges | Handled by platform according to their refund policy |
| Customer support | Mixed reports; web platform support per Terms of Service | Depends on developer responsiveness and platform processes |
After cancelling
Immediate actions
- Confirm cancellation in App Store or Google Play and save confirmation screenshots.
- Monitor your bank or card for any further charges for one billing cycle.
If you need a refund or further help
- Request a refund through Apple or Google Play if the purchase was made there.
- If you believe duplicate billing or non-functional service applies, reference TrustCheck’s refund conditions: TrustCheck Terms of Service.
- Keep records and, if necessary, dispute charges with your bank or card issuer.
Address
Company location
TrustCheck (listed on the official site) provides the following physical address:
100 Avenida Américo Vespucio Sur, Las Condes, Región Metropolitana, 7580445, Chile
Notes on contacting
Use app-store support routes or the web platform contact methods described in the Terms of Service for subscription and refund requests.
Refer to the official Terms of Service for formal policies: TrustCheck Terms of Service.