Cancellation Trustcheck: Easy Method

What is TrustCheck

Overview

TrustCheck is a subscription-based app and SaaS platform that offers tools to scan and assess services and subscriptions. It aims to help users manage and track subscriptions and provides additional paid access after free scans.

Primary functions

The service includes a limited number of free scans and an unlimited-access paid plan billed monthly. Users access features via mobile app stores or the web platform.

How to cancel TrustCheck

Cancel via iPhone (App Store)

• Open your device Settings or the App Store app.
• Go to your Apple ID > Subscriptions, find TrustCheck, and select Cancel Subscription.
• Confirm cancellation; subscription remains active until the end of the billing period.

Cancel via Android (Google Play)

• Open Google Play Store and tap Menu > Subscriptions.
• Select TrustCheck and tap Cancel subscription.
• Follow on-screen steps; access continues until period end and next billing stops.

Cancel via TrustCheck web support

• You may also request cancellation through TrustCheck customer support on their web platform.
• Refer to the service Terms of Service for contact instructions: TrustCheck Terms of Service.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the current billing period. You keep paid features until that expiry date.

Renewal and account status

After the billing period ends, automatic renewal stops and the account reverts to the free version with limited scans and features.

Data and account retention

Data retention and account deletion policies are governed by TrustCheck terms; you should export or save any needed data before the account changes to a free tier.

Will I get a refund?

Refunds for store purchases

App Store and Google Play purchases are refunded according to the respective platform refund policies.

For platform-handled purchases, you must request refunds through Apple or Google; TrustCheck refers users to those platform procedures.

When TrustCheck may refund directly

• Direct refunds from TrustCheck are only offered if the Service is completely non-functional and cannot be resolved in a reasonable timeframe.
• Direct refunds may also be issued if you were charged multiple times for the same subscription period.

Important conditions

No partial refunds are provided for unused portions of the current billing period under TrustCheck’s Terms of Service.

See TrustCheck’s Terms of Service for the official refund and billing rules: TrustCheck Terms of Service.

TrustCheck plans and pricing

Pricing summary

Available public pricing shows a monthly unlimited access plan billed in USD with currency conversions indicative only.

Notes on local pricing

No official South African Rand (ZAR) prices were found; USD pricing may convert to ZAR on your payment method at current exchange rates.

Your consumer rights in South Africa

Cooling-off and cancellation rights

Under the Consumer Protection Act, consumers generally have a 7-day cooling-off period for many online purchases, allowing cancellation and a full refund in certain cases.

Digital services and exceptions

Digital subscriptions can be treated differently; platform (App Store / Google Play) policies and provider terms often govern refunds and cancellations for apps.

Practical steps for South African consumers

• Attempt refunds via Apple or Google Play if purchase was through those stores.
• If issues persist, contact your card issuer to dispute unauthorized or duplicate charges and keep documentation.

Customer experiences

Positive feedback

Some users reported prompt refunds and successful resolution after leaving a negative review, with one user retracting comments after receiving a full refund.

Positive experiences indicate that direct resolution can occur in individual cases.

Negative feedback and concerns

Multiple reviews report unexpected recurring charges, difficulties cancelling, frozen website screens, inaccurate location data in reports, and limited or automated-only support.

Security analysis has flagged the service as suspicious and low-trust in independent scans; see external reports for details.

Sources for reviews and analysis

• Trustpilot review summary: TrustCheck on Trustpilot.
• Security analysis example: Gridinsoft scan for trustcheck.club.

Documentation checklist

Information to collect before contacting support

• Purchase receipts or subscription confirmation emails.
• App store transaction ID and billing dates.
• Screenshots of subscription pages, billing entries, and error messages.

Evidence for refund or dispute

• Bank or card statements showing charges (highlight duplicates).
• Any correspondence with TrustCheck or app-store support.
• Notes on steps you took to cancel (dates and method).

Common mistakes

Assuming cancellation on the device is automatic

Users sometimes delete the app but do not cancel the subscription in the App Store or Google Play. Deleting the app alone does not stop billing.

Expecting partial refunds

TrustCheck’s Terms state no partial refunds for unused time within the current period. Expect access to continue until expiry but no pro-rata refunds.

Not saving proof

Failing to keep receipts, screenshots, or transaction IDs makes refunds or disputes harder. Always save documentation before and after cancellation attempts.

Comparative recap

Quick comparison

The table below compares key areas between TrustCheck’s subscription handling and a typical app-store subscription experience.

After cancelling

Immediate actions

• Confirm cancellation in App Store or Google Play and save confirmation screenshots.
• Monitor your bank or card for any further charges for one billing cycle.

If you need a refund or further help

• Request a refund through Apple or Google Play if the purchase was made there.
• If you believe duplicate billing or non-functional service applies, reference TrustCheck’s refund conditions: TrustCheck Terms of Service.
• Keep records and, if necessary, dispute charges with your bank or card issuer.

Address

Company location

TrustCheck (listed on the official site) provides the following physical address:

100 Avenida Américo Vespucio Sur, Las Condes, Región Metropolitana, 7580445, Chile

Notes on contacting

Use app-store support routes or the web platform contact methods described in the Terms of Service for subscription and refund requests.

Refer to the official Terms of Service for formal policies: TrustCheck Terms of Service.