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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Uizard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Uizard: Easy Method
What is Uizard
Overview
Uizard is a web-based no-code design tool that transforms sketches and wireframes into interactive prototypes quickly. It targets designers, product teams, and non-designers who need rapid UI mockups and prototypes.
Main features
Key capabilities include auto-conversion of sketches, pre-built components, collaboration tools, and exportable prototypes. The product is subscription-based and managed through Uizard’s web interface or app stores.
How to cancel Uizard
Cancel via web (direct subscription)
- Sign in to Uizard and go to Organization Settings.
- Select Billing → Manage billing on Stripe → Cancel plan.
- Follow on-screen prompts to confirm cancellation; the change takes effect at the end of the billing cycle.
- Reference: Uizard cancellation help.
Cancel via app stores
- If you subscribed through Apple App Store or Google Play, cancel and request refunds through the respective store. Uizard does not control store refunds.
- Check Apple’s or Google Play’s support pages in your account for steps and refund forms.
What happens when you cancel
Access and downgrade
Cancellations made via Uizard’s web interface take effect at the end of the current billing period. Your subscription does not stop immediately unless otherwise stated.
After cancellation and at the end of the billing cycle, accounts are typically downgraded to the Free plan, which limits projects and screens.
Billing and timing
Billing stops after the current paid period ends; you retain paid access until that date. Uizard’s documentation states cancellations apply at the end of the billing cycle.
Uizard’s Free plan limits: 2 projects and 5 screens per project after downgrade.
Will I get a refund?
Web purchases (direct)
Uizard’s terms state there are generally no refunds for fees already paid, including unused portions of service.
However, Uizard offers a voluntary refund if you cancel and contact Customer Support within 14 days of purchase - this is a contractual concession, not a statutory right. See terms: Uizard Terms of Service.
App Store and Google Play purchases
Purchases via Apple or Google are governed by those stores’ refund and cancellation policies. Refunds must be requested through the store that processed the payment.
Uizard cannot directly grant store refunds; follow Apple or Google Play processes for those cases.
Uizard plans and pricing
Pricing availability
No exact South African Rand (ZAR) pricing for Uizard was found in the verified sources. Published prices are displayed in USD on Uizard’s site.
For ZAR estimates use a current exchange rate from a reliable currency source; Uizard’s official pages list USD amounts.
How to obtain exact pricing
Contact Uizard sales or check your account billing page for localized pricing or invoicing options. For corporate or team plans you may need to request a quote.
Use the official Terms of Service and support pages for billing details: Uizard Terms of Service.
| Plan | 期間 | Price |
|---|---|---|
| Contact for pricing | N/A | Contact for pricing |
Your consumer rights in South Africa
Statutory rights
South African consumers have rights under the Consumer Protection Act (CPA) for fair value, quality and accurate representations. These rights can include remedies for defective or misrepresented goods and services.
For digital services, the CPA and related guidance may apply, but specifics depend on how the service was sold and delivered.
How Uizard’s terms interact with SA rights
Uizard’s terms (Danish jurisdiction) state that immediate delivery of digital content removes the statutory 14‑day withdrawal under their terms. That is a contractual clause and does not automatically override South African law.
If you believe your statutory rights under the CPA are infringed, consider contacting local consumer protection authorities or seeking legal advice.
Customer experiences
Positive feedback
- Some users praise Uizard for fast prototyping and producing professional-looking results quickly (Capterra reviews).
Negative feedback
- Users report data loss from browser issues or site unreliability and difficulty recovering projects (Capterra reviews).
- Other reports cite poor support, trouble cancelling, unexpected charges, and refund disputes (Trustpilot).
Documentation checklist
Before you cancel
- Locate your account email, organization name, and subscription ID in Uizard settings.
- Identify the payment method and the billing period end date.
What to collect for support
- Receipts or invoices for the subscription charge(s).
- Screenshots of billing pages, confirmation of cancellation attempts, and any support ticket IDs.
- App store transaction IDs if purchased via Apple or Google Play.
Common mistakes
Mistakes when cancelling
Failing to cancel in the correct place is common - for direct web subscriptions use Organization Settings → Billing, not the app store. Cancelling in the wrong place can leave payments active.
Another frequent error is not confirming the final step of cancellation; verify you receive confirmation or that billing shows "cancelled" for the next period.
Refund-related mistakes
Assuming an automatic refund after cancellation is a common trap. Uizard’s policy generally disallows refunds unless you request one within 14 days of purchase.
If you bought via Apple/Google, trying to get a refund from Uizard instead of the store will delay resolution - use the store refund process.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund behavior for direct and store-based purchases. Use it to decide the correct cancellation route.
Notes
All entries reflect Uizard’s documented practices or common user reports from verified sources. Verify your account billing page for your exact situation.
| Feature | 期間 | Summary |
|---|---|---|
| Direct web cancellation | End of billing cycle | Cancel in Organization Settings → Billing; access continues until period end; limited refunds. |
| Pause subscription (web) | 1 / 2 / 6 / 12 months | Pause option available in billing interface instead of immediate cancellation. |
| App Store / Google Play | N/A | Manage and request refunds through the store; Uizard does not control store refunds. |
After cancelling
What to check immediately
- Confirm cancellation status in Organization Settings and keep a screenshot of confirmation.
- Verify your next billing date shows no future charge and that your access level reflects the Free plan after period end.
Support and reference links
- Uizard cancellation help: Canceling a Uizard Pro/Business subscription.
- Uizard terms and refund information: Terms of Service.
Address
Official mailing address
Uizard (official contact) - c/o Miro, Republikken, Vesterbrogade 26, 1620 Copenhagen, Denmark.
Alternative address notes
Some review listings reference alternative local addresses for correspondence. For official cancellations and billing questions use the addresses and support channels listed on Uizard’s website and help pages.