Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel UMOBIX
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Umobix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Umobix: Easy Method
What is Umobix
Overview
Umobix is a subscription-based monitoring and parental-control service that tracks mobile activity such as calls, messages, location, and supported social apps.
The service is sold as a recurring subscription and is used on target mobile devices to provide activity logs and reports to the account holder.
Primary uses
Typical uses include parental monitoring, device-location tracking, and reviewing app usage and call history for managed devices.
Umobix is delivered as a SaaS product and requires an active subscription and device installation for full functionality.
How to cancel Umobix
If you subscribed via Google Play
- Open the Google Play Store app on the Google account that made the purchase.
- Tap the Menu (three lines) → Subscriptions → select Umobix → Cancel subscription.
- Keep any on-screen confirmation and email receipts as proof of cancellation.
If you subscribed via Apple App Store
- On your iPhone or iPad open Settings → tap your name → Subscriptions.
- Find Umobix in the list and tap Cancel Subscription.
- Save the cancellation confirmation and any emails from Apple as evidence.
If you subscribed directly on the Umobix website
- Log into your Umobix account and go to Billing or Subscription settings.
- Disable auto‑renewal or select Cancel if that option is shown.
- If no cancel option appears, contact Umobix support and request cancellation in writing.
What happens when you cancel
Access and billing
After cancellation you generally keep access until the end of the current paid billing period.
Auto‑renewal should stop; however, you should verify that no further charges appear on your payment method.
Data and account state
Cancelling typically prevents future monitoring but does not always delete account data automatically.
If you need account deletion, request data removal explicitly from Umobix support after cancellation.
Will I get a refund?
Official refund window
Umobix’s documentation mentions a 14‑day window to request a refund for subscription plans.
Requests within that period are the baseline for possible refunds, per the provider’s stated policy.
Practical exceptions and reported outcomes
- Users report mixed results: full refunds, partial refunds (for example ~50%), free trial extensions, or no refund despite timely requests.
- Some users say support offered partial options (one free month or 50% refund) and later stopped responding.
Umobix plans and pricing
Pricing summary
Below are approximate South African rand equivalents converted from USD using an estimated rate; no official ZAR pricing was found.
Use these as estimates and confirm at purchase.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| 1-Month | ≈ R950.81 | Monthly | Full features (standard) |
| 3-Month | ≈ R569.81 | Monthly (billed quarterly) | Full features (discounted rate) |
| 12-Month | ≈ R237.31 | Monthly (billed annually) | Full features (best value) |
Your consumer rights in South Africa
Key local protections
South African consumers are protected by consumer‑protection laws that require fair business practices and transparent billing.
If a merchant fails to honour a cancellation or refund policy, you may have grounds to escalate the matter.
Practical steps to enforce rights
- Keep all receipts, screenshots, and written communications as evidence.
- Contact your bank or card issuer to dispute unauthorized or recurring charges and ask about chargeback or reversal procedures.
- If unresolved, consider lodging a complaint with the National Consumer Commission or a relevant ombud or dispute-resolution body in South Africa.
Customer experiences
Positive feedback
Many users praise Umobix’s monitoring features, reliability, and functionality such as call logs, GPS and social‑app tracking.
Independent reviews have noted smooth setup and generally good product quality for many customers.
Negative feedback
- Frequent complaints include unexpected or unauthorized charges and difficulty cancelling subscriptions.
- Some users report inconsistent refund handling and slow or unresponsive customer support after billing disputes.
Documentation checklist
What to collect before you cancel
- Subscription confirmation email or invoice showing payment date and plan.
- Payment method statement or bank/card transaction record for the charge.
- Account username or email used to register and any order/reference numbers.
What to save after cancellation
- On-screen cancellation confirmation and any follow-up emails from Google, Apple, or Umobix.
- Copies of all support requests and replies, with dates, times, and ticket numbers.
- Screenshots of account settings showing disabled auto‑renewal or cancelled status.
Common mistakes
Assuming cancellation is automatic everywhere
Cancelling in one place (for example, the website) does not always cancel a store subscription (Google Play or Apple App Store).
Always confirm which billing channel processed the payment and cancel there if necessary.
Not keeping proof
Many consumers fail to save confirmation receipts or screenshots and then cannot prove they cancelled before a charge.
Always store time‑stamped evidence and follow up with your bank if you are charged after cancellation.
Comparative recap
Cancellation channels compared
The table below summarizes relative ease and refund outcomes across the main subscription channels based on reported user experience.
| Method | Ease of cancel | Refund likelihood | Notes |
|---|---|---|---|
| Google Play | High - cancel via Play Store | Moderate - Google handles store refunds in many cases | Keep Play confirmation email as proof |
| Apple App Store | High - cancel via iOS Settings → Subscriptions | Moderate - Apple handles store refunds in many cases | Save Apple cancellation receipt |
| Direct (Umobix website) | Variable - use account Billing settings or support | Low to mixed - reported inconsistent refunds | Request written confirmation and follow up if needed |
After cancelling
Follow-up actions
Verify your billing statement to confirm no further charges are applied after the billing period ends.
If charged after cancellation, contact your bank promptly to dispute the charge and provide cancellation proof.
Helpful resources
- Cancellation steps and notes (Postclic)
- Independent review summary (Collected.reviews)
- User reviews and recent feedback (Trustpilot)
Address
Primary business address
ERSTEN GROUP LTD
63 - 66 Hatton Garden, 5th Floor, Suite 23, London EC1N 8LE, United Kingdom
Notes on correspondence
If you send written cancellation notices, include your account email, order number and a clear statement requesting cancellation and refund where applicable.
Retain a copy of the letter and proof of postage or delivery for your records.