Cancellation Vectorvest: Easy Method

What is VectorVest

Overview

VectorVest is a subscription-based investment analysis platform that provides stock market research, ratings, and educational tools for investors.

It offers web and mobile (App Store / Google Play) subscriptions with charting, screening, and recommendation features designed to support trading and long-term investing.

Main purpose

The service aims to help users identify stocks and manage portfolios using quantitative ratings and historic performance data.

VectorVest combines software tools with training materials and occasional seminars to teach its system and strategies.

How to cancel VectorVest

Cancel web (direct) subscriptions

• Sign in to the VectorVest online customer portal and cancel before your next billing date to stop further charges.
• If you cannot cancel online, contact VectorVest support by phone, email, or live chat and request cancellation before renewal.
• Reference VectorVest terms where cancellation stops future billing but does not automatically trigger prorated refunds.

Cancel mobile (App Store / Google Play) subscriptions

• iOS (App Store): Cancel through your Apple account settings (Subscriptions) before renewal; VectorVest cannot cancel App Store billing for you.
• Android (Google Play): Cancel via Google Play > Profile > Payments & subscriptions > Subscriptions > Cancel before the next billing date.
• Always check the platform receipt and confirm cancellation in the platform’s subscription manager to avoid unexpected renewals.

What happens when you cancel

Access and billing

Cancellation stops future charges but generally allows access until the end of the current paid period.

VectorVest does not provide prorated refunds for partial billing periods for monthly or annual plans, per their terms.

Data and account

Your account, saved settings and historical data typically remain available until your paid access expires.

Keep copies of invoices, cancellation confirmations and any communication for future reference or disputes.

Will I get a refund?

Trial and refund policy

VectorVest offers a 30-day trial for web subscriptions; if you notify them within 30 days you may be eligible for a refund under that trial policy.

After the 30-day trial period, monthly and annual subscriptions are generally non-refundable according to VectorVest’s refund policy.

Exceptions and one-time purchases

• One-time purchase modules (e.g., ProTrader, AutoTimer) are non-refundable once registered.
• Seminars/events follow tiered refund rules by price and notice period as set out in VectorVest’s checkout/refund details.
• Review VectorVest’s published terms and refund policy for specific conditions: Refund & Trial details and Legal terms.

VectorVest plans and pricing

iOS App Store prices (South Africa)

The following iOS in-app prices for South Africa are reported for App Store purchases.

Web-based pricing is listed in USD on VectorVest’s site and may not show ZAR conversions.

Price table

Your consumer rights in South Africa

Relevant statutory rights

South African consumers have protections under the Consumer Protection Act, which can include cooling-off rights for certain direct marketing or internet transactions.

VectorVest’s published policy focuses on a 30-day trial and does not explicitly cite South African statutory cooling-off rights.

What to do if rights are not acknowledged

• Keep records of purchases, cancellations and communications with VectorVest.
• If you believe local consumer rights apply, raise the issue with VectorVest support in writing and cite the relevant South African law.
• If unresolved, consider contacting a local consumer protection body or seek legal advice about enforcing statutory rights.

Customer experiences

Positive feedback

Many users praise the software’s analytics, educational resources and the clarity of historical recommendations.

Long-term users often note that learning the system can produce better investing outcomes over time.

Negative feedback

Common complaints include unexpected charges after cancellation and difficulties contacting support for billing issues.

Some reviewers describe the cancellation process as slow or confusing and report poor responsiveness from customer service in individual cases.

Documentation checklist

Before you cancel

• Account email and username used to subscribe.
• Latest invoice or receipt showing payment date and transaction ID.
• Subscription source (Web, App Store, Google Play) and screenshot of active subscription.

After you cancel

• Save cancellation confirmation message or screenshot from the portal or app store.
• Keep copies of all emails or chat transcripts with support.
• Record the date you expect access to end and verify next billing does not occur.

Common mistakes

Missing the right cancellation channel

Users sometimes try to cancel App Store or Google Play subscriptions through VectorVest support instead of the platform’s subscription manager.

Always cancel in the same place where you purchased the subscription to prevent automatic renewals.

Expecting automatic refunds or immediate cut-off

Expecting prorated refunds after cancellation is a frequent mistake; VectorVest’s terms state no prorated refunds for monthly/annual plans.

Also, failing to keep confirmation of cancellation can make disputes harder to resolve if unwanted charges occur.

Comparative recap

At-a-glance comparison

After cancelling

Immediate steps

• Confirm cancellation via the portal or platform and save confirmation.
• Monitor your bank or card to ensure no further charges are posted after the billing date.

Where to find official terms and refund details

Consult VectorVest’s official legal terms and refund/trial details to check the exact policy language and any updates:

• VectorVest legal terms
• Refund & trial details

Address

Mailing address

VectorVest, Inc., 20472 Chartwell Center Drive, Cornelius, NC 28031, USA.

Support notes

If you need written proof or postal communication, use the mailing address above and include your account details, invoice numbers and a clear statement requesting cancellation and any refund where applicable.

Keep copies of all sent correspondence and any responses you receive for your records.