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Cancel VISUALCV
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I hereby notify you of my decision to terminate the contract relating to the Visualcv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Visualcv: Easy Method
What is VisualCV
Overview
VisualCV is a cloud-based résumé and CV builder that helps users create, manage and share professional resumes using customizable templates.
The service includes template management, PDF export and analytics to track views and downloads.
Who uses it
Individuals seeking modern, design-forward resumes and career professionals who want tracking and multiple resume versions use VisualCV.
It is offered as a free tier and paid Pro tiers with expanded templates and unlimited downloads.
How to cancel VisualCV
Cancel from Account Settings (official method)
- Sign in to your VisualCV account on the website.
- Go to Account Settings > Subscription or Billing.
- Follow the on-screen option to cancel your subscription.
- Save or screenshot the cancellation confirmation for your records.
VisualCV requires cancellations via the Account Settings page; email cancellations do not trigger automatic refunds except where VisualCV verifies a technical failure.
Mobile or app notes
- If you subscribed through a mobile app store (if applicable), check the store’s subscription management - some charges are handled by the app store.
- Ensure you cancel before the next renewal date to avoid another billing cycle.
What happens when you cancel
Access after cancellation
After you cancel, your subscription stays active until the end of the current paid billing period.
You retain access to Pro features until that period ends; no partial-period refunds are provided.
Data and account retention
Your account and created resumes remain in your VisualCV account unless you delete them manually.
Export any important files or screenshots before the paid period ends if you plan to leave the service.
Will I get a refund?
Official refund policy
VisualCV’s Cancellation & Refund Policy states that paid subscriptions (monthly, quarterly, annual) are non‑refundable once paid.
There is generally no refund for unused time, unused features, or reduced usage during a paid period.
Exceptions and satisfaction guarantee
- VisualCV has historically offered a 30‑day money‑back satisfaction option for some first-time payments; check current support guidance for eligibility.
- Email cancellations are not accepted as a substitute for cancelling via Account Settings and will not trigger refunds unless VisualCV confirms a verifiable technical failure.
For the company policy text, see VisualCV’s cancellation and refund page: VisualCV Cancellation & Refund Policy.
VisualCV plans and pricing
Summary
VisualCV lists prices in US dollars on its site; no official ZAR pricing is provided.
Below are approximate South African Rand equivalents converted from the USD prices shown by VisualCV.
Current example plans
| Plan | Price (approx) | 期間 | Features |
|---|---|---|---|
| Free Account | R 0 (approx) | Monthly | Test templates, create 1 resume, preview formatting, career journal trial access |
| Pro (billed quarterly) | ≈ R 304/month (converted from US$16/month) | Quarterly billing (monthly equivalent shown) | 30+ templates, unlimited resumes, unlimited PDF downloads, Career Journal Pro access |
Your consumer rights in South Africa
Key rights under local law
South African consumers have rights under the Consumer Protection Act (CPA) to fair value and protection from misleading or unfair terms.
Unfair contract terms, excessive price increases or false representations can be challenged under the CPA.
What you can do
- Keep receipts, billing records and screenshots of the subscription and cancellation flow.
- If you believe VisualCV’s terms violate the CPA, contact the National Consumer Commission or seek legal advice for precise remedies.
Customer experiences
Positive feedback
Many users praise VisualCV’s intuitive editor, professional templates and useful analytics for job applications.
Reviewers also report good mobile usability and responsive customer service in many cases; see example reviews below.
Negative feedback
Common complaints include unexpected recurring billing, price changes and limitations on free exports (watermarks).
Some users report editing or layout issues and difficulties cancelling via mobile vs website subscription flows.
Documentation checklist
What to gather before contacting support
- Account email and username used with VisualCV.
- Order or receipt showing charge date and amount (credit card or bank statement).
- Screenshot of your subscription page and any cancellation confirmation.
Evidence for refunds or disputes
- Record of attempted cancellations and timestamps.
- Any correspondence with VisualCV support or app-store receipts if subscribed through a mobile store.
Common mistakes
Assuming email cancellation works
Users often email support expecting cancellation; VisualCV requires cancellation via Account Settings and email alone will not stop renewals.
Keep a screenshot of the Account Settings cancellation confirmation to avoid disputes.
Missing the billing cycle
Cancelling after the renewal date will generally result in the charge for the next period because access continues until period end.
Also verify whether subscription was billed directly by VisualCV or via an app store, as the procedure differs.
Comparative recap
Quick feature comparison
| Plan | Price (approx) | 期間 | Best for |
|---|---|---|---|
| Free Account | R 0 (approx) | Monthly | Try templates, single resume creation, basic previewing |
| Pro (billed quarterly) | ≈ R 304/month (converted) | Quarterly billing | Unlimited resumes, PDF downloads, full template access |
Takeaway
Free is suitable for testing and single resume needs; Pro is for frequent updates, multiple resumes and unlimited exports.
Confirm exact USD pricing and your bank’s conversion rate before subscribing to estimate ZAR charges accurately.
After cancelling
Confirm and save records
After cancelling, keep the cancellation confirmation and monitor your card or bank statement for any unexpected charges.
If you see continued billing, gather evidence and contact VisualCV support promptly.
Helpful links
Address
Headquarters
WorkStory Inc., 2500 - 700 W Georgia Street, Vancouver, BC V7Y 1B3, Canada.
This address is reported as VisualCV’s corporate location; use the account-based support channels for account issues.
Legal entity
VisualCV operates under WorkStory Inc.; documentation and receipts will typically show the merchant name used for billing.
For disputes, include the merchant name and transaction ID when you contact your bank or local consumer authority.