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Cancel WPFORMS
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Wpforms service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wpforms: Easy Method
What is WPForms
Overview
WPForms is a WordPress plugin for building forms with a drag-and-drop interface. It provides templates, advanced fields, and integrations for payments and marketing tools.
Who uses it
Small businesses, agencies, and site owners use WPForms to collect leads, process payments, run surveys, and automate form-driven workflows. It is subscription-based for premium features.
How to cancel WPForms
Cancel when purchased directly (web)
- Sign in to your WPForms account.
- Go to My Account → Billing or open Account Settings and follow the cancellation flow.
- Complete the on-screen cancellation steps to stop automatic renewal.
Cancel when bought via App Store or Play Store
- If you purchased through Apple App Store or Google Play, cancellations and refunds are handled by that store.
- Open the relevant store app (Apple or Google Play) and manage your subscription there.
What happens when you cancel
Access after cancellation
If you cancel a paid WPForms subscription purchased directly, you retain premium access until the license expiry date. After expiry, premium features (updates, integrations, premium support) stop.
Renewals and billing
To prevent automatic renewal, cancel before the end of the current billing period. Cancellation does not retroactively stop charges already processed for the current period.
Data and site behavior
Your saved forms and entries remain in your WordPress site, but premium add-ons and paid integrations will no longer function once the license expires.
Will I get a refund?
14-day money-back guarantee
WPForms offers a 14-day no-risk money-back guarantee for new purchases (not renewals). To be eligible, submit a refund request via a support ticket within the 14-day window.
Timing and exceptions
- Refund requests must be received within 14 days of opening the paid account; some processes describe allowance within 24 business hours of the 14 days.
- Refunds may take approximately 5 - 10 business days to appear on your statement.
- Renewal charges are generally non-refundable.
WPForms plans and pricing
Pricing notes
Official WPForms pricing is listed in USD. The ZAR estimates below use an approximate exchange rate and are for guidance only.
Plans (approximate ZAR annual prices)
| Plan | Price (approx) | Period | Main features |
|---|---|---|---|
| Basic | ≈ R940/year | Annual | 1 site, unlimited forms/submissions, advanced fields, templates, conditional logic, spam protection |
| Plus | ≈ R1,890/year | Annual | All Basic + marketing integrations and automation (Mailchimp, AWeber, Slack, Twilio) |
| Pro | ≈ R3,790/year | Annual | All Plus + payments (Stripe, PayPal, Square), recurring payments, surveys, signatures |
| Elite | ≈ R5,690/year | Annual | All Pro + premium integrations (Salesforce, HubSpot), multisite, priority support |
Your consumer rights in South Africa
Legal protections
Under South African consumer law (Consumer Protection Act, CPA), digital services must be delivered as described and cannot be misrepresented. Consumers may have rights to remedies where goods or services are substandard or misrepresented.
Practical recourse
- If you believe WPForms breached mandatory consumer rights, you may pursue remedies through the National Consumer Commission or the courts.
- WPForms’ 14-day refund window is a commercial policy that in many cases exceeds statutory minimums, but it does not replace statutory rights.
Customer experiences
Positive feedback
Users often praise WPForms for ease of use, an intuitive drag-and-drop builder, extensive templates, and helpful integrations like Stripe and Google Sheets.
Many reviewers highlight prompt and knowledgeable customer support for typical issues and setup questions.
Negative feedback
Common complaints include unexpected automatic renewals or renewal price increases and occasional difficulties obtaining refunds or contacting support.
Other criticisms note higher pricing than alternatives, limitations in the free version, and some UX limitations for advanced conditional logic or accessibility.
Documentation checklist
Before you cancel
- Account email and WPForms account login details.
- Current license key and license expiry date.
- Payment method and recent invoice or receipt (for refund reference).
When you request a refund or file a dispute
- Support ticket number and full correspondence history.
- Date of purchase and date you opened the paid account.
- Screenshots of billing charges and any relevant messages about renewals or pricing.
Common mistakes
Missing the cancellation window
Many users assume cancelling after the renewal date will stop that charge. You must cancel before the end of the billing period to avoid the next automatic renewal.
Expecting refunds for renewals
Renewal charges are generally non-refundable. Users who expect a refund for a renewal charge often find they are outside the 14-day new-purchase window.
Comparative recap
Key policy summary
| Comparison item | WPForms policy | Notes |
|---|---|---|
| Cancellation method | Cancel via My Account → Billing or account cancellation flow | Must cancel before billing period ends to stop renewals |
| Refund window | 14-day money-back guarantee for new purchases | Submit refund requests via support ticket; renewals excluded |
| Store purchases | Apple/Google store policies apply | Manage subscription and refunds in the store where purchase occurred |
| Post-cancellation access | Access retained until license expiry | Premium features stop after expiry; data remains on your site |
After cancelling
Immediate next steps
Confirm cancellation in your account and retain any confirmation or ticket numbers. Check license expiry date so you know when premium features will stop.
Where to get help
- Open a support ticket (use your WPForms account) if you need a refund or help exporting data.
- If you purchased via an app store, use the store’s support channels for cancellations or refunds.
Address
Corporate address
WPForms, LLC
2701 Okeechobee Blvd Ste 400
City and country
West Palm Beach, Florida 33409
United States