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Cancel XODO
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Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Xodo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Xodo: Easy Method
What is Xodo
Xodo is a cross‑platform PDF viewer and editor that offers annotation, signing, merging and collaboration tools for documents. It is available as mobile apps, a web app and through various app stores.
The service includes free features and paid upgrades for additional functionality such as advanced conversion and cross‑device access. This guide focuses on cancelling paid subscriptions in South Africa.
Overview
Xodo aims to provide a lightweight, fast PDF workflow across devices and teams. Paid tiers unlock converter/editor tools and synchronised mobile access.
Main features
Key features include viewing, annotating, merging, signing and basic editing of PDFs. Paid features vary by platform and in‑app purchase type.
How to cancel Xodo
Android - Google Play
- Open the Google Play Store app on your Android device.
- Tap your profile icon, go to Payments & subscriptions → Subscriptions, select Xodo and choose Cancel subscription.
- Paid features remain active until the end of the current billing cycle.
- Source: How to cancel (Google Play).
iOS - Apple App Store
- Open Settings on your iPhone or iPad and tap your name to access Subscriptions.
- Select Xodo from the list and tap Cancel Subscription.
- Paid features remain available until the subscription period ends.
- Source: How to cancel (App Store).
Web - Xodo.com
- Log in at Xodo.com, go to Account Settings and open the Billing or Subscription section.
- Select the subscription and choose the option to cancel.
- Paid features usually remain until the end of the current subscription period.
- Source: How to cancel (Web).
Microsoft Store
- Open the Microsoft Store app, click your profile picture, then Account → Subscriptions.
- Select Xodo from your subscriptions and choose Cancel subscription.
- Follow the on‑screen prompts to confirm cancellation.
- Source: How to cancel (Microsoft Store).
What happens when you cancel
Access after cancellation
When you cancel, access to paid features typically continues until the end of the current billing period. You will not be charged again after cancellation takes effect.
Renewal and billing
Auto‑renewal stops after you cancel. Dates for the remaining access period are shown in your subscription details on the platform used to subscribe.
Your data
Your documents and annotations remain in your account unless you delete them. Cancelling a subscription does not automatically remove stored files.
Will I get a refund?
Xodo refund policy
Xodo states that it does not provide refunds for subscriptions except where required by mandatory law or explicitly communicated otherwise.
Source: Xodo legal terms.
Exceptions and South Africa
- Refunds may be required by South African consumer protection law in specific cases (for example, defective services or where a mandatory cooling‑off right applies).
- Xodo says paid features remain until period end if you cancel before renewal, but refunds are not routinely given.
- For more on how to cancel and support, see Xodo’s help page: How to cancel - Xodo support.
Xodo plans and pricing
Visible App Store prices
The following ZAR prices are publicly visible in the South African Apple App Store listing and reflect in‑app purchase options.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Xodo PDF Converter & Editor | R249.99 | One‑time IAP | Convert, Edit PDFs |
| Xodo PDF Converter & Editor (discounted) | R219.99 | One‑time IAP | Convert, Edit PDFs |
| Xodo Mobile (Yearly) | R2 299.99 | Annual subscription | Mobile access across devices |
Notes
These are the only ZAR‑denominated prices visible in the South African Apple App Store listing. No monthly ZAR pricing was found in public listings.
Prices and availability may change; check the app store for the most current information.
Your consumer rights in South Africa
Cooling‑off period
South African consumer law (Consumer Protection Act) provides certain cooling‑off rights for transactions concluded away from business premises, often a short period such as five business days.
Whether a cooling‑off right applies to a digital subscription depends on the transaction type and how it was sold.
Defective services and refunds
- If a service is defective or not provided as agreed, you may be entitled to a remedy under South African law, which could include a refund or re‑performance.
- Xodo’s terms say it does not voluntarily give refunds except where required by law.
How to invoke your rights
If you believe South African consumer protections apply, gather purchase evidence, contact Xodo support and, if needed, escalate to your local consumer protection office or payment provider.
Refer to Xodo’s legal terms for their position: Xodo legal terms.
Customer experiences
Positive feedback
Users praise Xodo for comprehensive PDF tools, easy annotation, efficient file organisation and good cross‑device performance in many cases.
See user reviews for typical positive comments: Capterra reviews.
Common complaints
- Limitations in text editing and advanced PDF compatibility have been reported.
- Some users report crashes, saving issues (especially on iPad), lag and occasional instability.
- Price concerns are noted by small nonprofits or individual users.
See examples of reported issues: GetApp reviews.
Documentation checklist
Before you cancel
- Account email and username used for the subscription.
- Proof of purchase or receipt from the App Store / Google Play / Microsoft Store.
- Subscription ID or order number (if available).
After you cancel
- Save the cancellation confirmation or screenshot showing subscription end date.
- Record the date and time of cancellation and any support ticket reference.
- Keep copies of correspondence with Xodo support if you intend to request a refund or assert consumer rights.
Common mistakes
Canceling in the wrong place
Users sometimes try to cancel within the app but subscribed via the App Store or Play Store; the platform used to purchase controls the subscription.
Always cancel from the store where you originally purchased the subscription.
Expecting automatic refunds
Assuming a refund will be issued automatically after cancellation is a common mistake. Xodo does not routinely offer refunds; you must request one and show entitlement under applicable law.
Keep receipts and follow the store’s or Xodo’s support process to pursue a refund.
Comparative recap
| Aspect | Xodo | Notes | Period |
|---|---|---|---|
| How to cancel | Via App Store / Play Store / Microsoft Store / Xodo.com | Cancel in the store used to subscribe for immediate stop to auto‑renewal. | Varies |
| Refunds | Not routinely provided | Refunds only where required by law or explicitly offered. | N/A |
| Access after cancel | Access until end of billing period | Access usually continues until subscription expiry date. | Until period end |
| Price examples (ZAR) | R249.99 (one‑time), R2 299.99 (yearly) | Only ZAR prices publicly visible in App Store listing. | One‑time / Annual |
After cancelling
Confirm cancellation
Check the subscription section in your App Store, Play Store, Microsoft Store or Xodo account to confirm the cancellation and see the final access date.
Save any confirmation screens or emails for your records.
If you need help
- How to cancel instructions: subscribed.fyi - How to cancel.
- Xodo support article on cancellation: Xodo support - How to cancel a subscription.
- Xodo legal terms regarding refunds: Xodo legal terms.
Address
Primary legal contact
2399 Blake Street #125, Denver, CO, 80205, USA.
Notes on contact
This address is the primary legal contact inferred from product legal information and agreements. For account support, use the app store or Xodo support pages linked above.