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Cancel YOUCAM PERFECT
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I hereby notify you of my decision to terminate the contract relating to the Youcam Perfect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Youcam Perfect: Easy Method
What is YouCam Perfect
Overview
YouCam Perfect is a mobile and web photo-editing app that provides tools for retouching, filters, collages and special effects.
The app is offered as a free download with in-app subscriptions and upgrades for additional features and premium content.
Where it runs
YouCam Perfect is available on iOS (App Store), Android (Google Play) and as a web subscription via the Perfect Corp. website.
Billing and subscription control can differ depending on whether you subscribed through a store or directly on the website.
How to cancel YouCam Perfect
Cancel via App Store (iOS)
- Open iPhone/iPad Settings.
- Tap your name at the top, then tap Subscriptions.
- Find YouCam Perfect in the list and tap Cancel Subscription.
- Note: Billing is controlled by Apple; refunds must be requested from Apple.
Cancel via Google Play (Android)
- Open the Google Play Store app on your device.
- Tap your profile icon, then Payments & subscriptions > Subscriptions.
- Select YouCam Perfect and choose Cancel subscription.
- Note: Billing is managed by Google; refunds must be requested from Google.
Cancel via Web (Perfect Corp. site)
- Log into your YouCam account on the Perfect Corp. website and go to subscription or billing settings.
- Use the on-site option to cancel; follow the cancel link presented in your account settings.
- If you cannot cancel online, send a written cancellation notice (for example, registered mail) as described in the Terms of Service.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you normally keep access to premium features until the current paid period ends.
After the period ends, premium features are removed and your account reverts to the free tier.
Renewal and billing
Auto-renewal is stopped for future billing cycles once cancellation is completed through the correct channel.
If you subscribed through Apple or Google, billing and renewal records are managed by those stores, not Perfect Corp.
Data and account retention
Cancelling does not necessarily delete your account or uploaded content; check account settings for deletion options.
If you want data removed, request account deletion separately according to the provider’s privacy controls or Terms.
Will I get a refund?
App Store (iOS) and Google Play (Android)
Refunds for subscriptions made via the App Store must be requested from Apple under Apple’s refund policies.
Refunds for subscriptions made via Google Play must be requested from Google under Google Play’s refund policies.
Web subscriptions (Perfect Corp. website)
- Perfect Corp. may consider refund requests within 7 days of purchase for web subscriptions.
- Refunds are processed pro-rata minus transaction fees; no refunds after 7 days per the published policy.
- Pay-as-you-go credits are non-refundable except at the company’s discretion; refunds can take up to 60 days to process.
Cooling-off and change-of-mind rights
Perfect Corp.’s terms do not reference a 14-day statutory cooling-off right; their stated refund window for web subscriptions is 7 days only.
South African consumers may have statutory rights under local law that could affect refund entitlements - see the consumer rights section below.
YouCam Perfect plans and pricing
Pricing overview
Verified pricing details were not available in the source material for this guide.
Please contact the seller or check the app store / website for current prices and offers.
How to get precise pricing
Open the App Store or Google Play product page on your device to view subscription tiers and regional pricing.
For web subscriptions, sign in to your YouCam account and visit the billing or upgrade page for current rates.
| Plan | 価格 | 期間 | Notes |
|---|---|---|---|
| Premium / Pro | Contact for pricing | 月額 / 年間 | Prices vary by store and region; contact seller for exact amounts. |
| Pay-as-you-go credits | Contact for pricing | 月額 / 年間 | Credits and micro-purchases handled via app stores or web checkout. |
Your consumer rights in South Africa
Relevant legislation
South African consumers may rely on the Consumer Protection Act No. 68 of 2008 and related regulations for rights not addressed in a service’s Terms of Service.
These laws can affect whether you are entitled to refunds, repairs, or other remedies for defective or misrepresented services.
How this applies to YouCam Perfect
Perfect Corp.’s published terms do not reference South Africa-specific cooling-off rights; they state a 7-day refund window for web purchases.
If you believe local consumer law gives you additional rights, collect evidence and seek advice from a local consumer protection agency or legal advisor.
Customer experiences
Positive feedback
- Users commonly praise the editing tools, templates, beautify features, and ease of creating collages or quick retouching.
- Many reviewers note a high level of functionality such as filters, stickers and automated beautify tools.
Negative feedback
- Frequent complaints include misleading free trials, unexpected charges, aggressive paywalls and difficulty obtaining refunds.
- Some users report being charged despite cancelling, paywalls after payment, or unresponsive customer support.
Documentation checklist
What to gather before you contact support
- Copy of the purchase receipt or App Store / Google Play order confirmation.
- Screenshots of subscription settings showing renewal dates and cancellation attempts.
- Bank or card statements showing the charge(s) you wish to dispute.
- Your YouCam account email address and username, and dates of purchase or cancellation.
If escalating a dispute
- Record any communication with customer support, including dates, names and reference numbers.
- Keep registered-mail receipts if you send a written cancellation or complaint by post.
Common mistakes
Deleting the app instead of cancelling
Removing the YouCam Perfect app from your device does not automatically cancel a subscription charged through Apple or Google.
Always cancel via the App Store, Google Play, or the web account billing page as appropriate.
Attempting refunds through the wrong channel
If you subscribed via Apple or Google, requests to Perfect Corp. for a store-managed refund will not be processed; you must request the refund from the store.
Conversely, web subscription refund requests should be sent to Perfect Corp. per their stated web refund policy.
Comparative recap
Quick channel comparison
This table compares the main subscription channels, how to cancel, and where to request refunds.
Use the channel that matches how you originally subscribed; refunds follow the billing controller's policy.
| Channel | 期間 | How to cancel | Refund route |
|---|---|---|---|
| App Store (iOS) | 月額 / 年間 | Cancel in iOS Settings > Subscriptions | Request refund from Apple (App Store) |
| Google Play (Android) | 月額 / 年間 | Cancel in Google Play Store > Subscriptions | Request refund from Google Play |
| Web (Perfect Corp.) | 月額 / 年間 | Cancel in your YouCam account subscription/billing settings or send written notice | Request refund from Perfect Corp.; 7-day window, pro-rata minus fees |
After cancelling
Check your accounts
Confirm cancellation in the store or web account and keep any confirmation messages or screenshots for your records.
Monitor your next bank or card statement to ensure no further charges occur.
If charges continue or no refund
- If charges continue after cancellation, contact the billing store (Apple/Google) or your bank to dispute the charge.
- If a web refund request is refused and you believe you have rights under South African law, consider contacting a local consumer protection body.
Address
Official postal address (for notice)
Perfect Corp., C/O Maples Corporate Services Limited, P. O. Box 309, Ugland House, South Church Street, George Town, KY1‑1104, Cayman Islands.
Using the address
If you are required by the Terms of Service to send a written cancellation or complaint, consider using registered mail to this address and keep proof of posting.
Also retain digital copies of any correspondence sent to support channels for your records.