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I hereby notify you of my decision to terminate the contract relating to the Zendrop service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zendrop: Easy Method
What is Zendrop
Overview
Zendrop is a dropshipping SaaS platform that helps store owners source products, automate order fulfillment, and manage shipping and branding options.
The platform integrates tightly with Shopify and provides features like automated fulfillment, US-focused products, and custom branding tools.
Who it is for
Zendrop is aimed at e-commerce store owners who want to outsource sourcing, fulfillment, and shipping while keeping integrations and automation in place.
It suits merchants using Shopify, those seeking faster US shipping options, and sellers who want built-in product and branding services.
How to cancel Zendrop
Via Shopify (if billed through Shopify)
- Log in to your Shopify admin.
- Go to Settings → Apps and Sales Channels → Zendrop.
- Select Zendrop and choose Uninstall to remove the app and stop Shopify billing for Zendrop.
Via Zendrop account (if billed directly)
- Log in to your Zendrop account at the Zendrop website.
- Open Billing Settings in your account dashboard.
- Choose to downgrade your plan to the Free plan to stop paid subscription charges.
Notes about mobile stores
Zendrop does not document separate cancellation steps for App Store or Google Play subscriptions.
Cancellations follow the billing method used: uninstall via Shopify stops Shopify billing; downgrade in your Zendrop account stops direct Zendrop billing.
What happens when you cancel
Access and features
After cancellation you will lose paid-plan features at the end of the current billing period or immediately if you downgrade to the Free plan.
Automated fulfillment and premium tools tied to Pro/Plus become unavailable once the paid plan ends.
Billing and data
Cancelling prevents future renewals but does not automatically remove historical data or orders from your account.
Store owners should export invoices, order histories, and any custom settings they may need before losing paid access.
Will I get a refund?
Subscription refunds - key rules
- Zendrop offers a 5-day refund window for subscription charges; you must submit a refund request within 5 calendar days of the charge to be eligible.
- Refunds are normally issued to the original payment method and typically appear within 5 - 10 business days, sometimes sooner.
- Requests after the 5-day window are generally not processed except in exceptional cases.
Product-order refunds and limits
- For physical product orders, refunds or replacements are provided only when Zendrop is at fault (for example delivery failures, damaged items, incorrect or missing items, or orders canceled before processing).
- Delivery windows for eligibility vary by destination (examples: international delays beyond 60 days, U.S. beyond 45 days, Brazil beyond 110 days).
- Product refund requests must be made within 90 days of payment; orders beyond 90 days are typically ineligible.
Terms on termination
Zendrop’s Terms and Conditions state that no refunds or credits for subscription charges will be provided if you terminate your subscription or cancel your account before the end of your subscription term.
Because of this, timely requests and awareness of billing timing are critical if you expect a refund.
Zendrop plans and pricing
Plan summary
The table below shows commonly cited South African rand approximations for Zendrop plans converted from USD using a 2025 average exchange rate.
Actual ZAR charged by your payment provider will depend on the exchange rate and any bank fees at the time of payment.
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Free | R0.00 | Monthly/Annual | Very limited access to platform |
| Pro | Approximately R880/month (R7,174/year) | Monthly / Annual | Automated fulfillment, custom branding, US products, unlimited orders |
| Plus | Approximately R1,421/month (R9,870/year) | Monthly / Annual | Everything in Pro plus live coaching calls, Academy, bundles, private listings, order credits |
Pricing notes
Prices above are approximate conversions; your card issuer and currency conversion may produce different final ZAR amounts.
For exact billing amounts check your Zendrop billing page or the invoice issued at purchase.
Your consumer rights in South Africa
CPA basics
South African consumers are protected by the Consumer Protection Act (CPA), which grants rights to refunds, repairs, or exchanges for goods that are faulty, not fit for purpose, or not as described.
The CPA requires that remedies be reasonable and timely; rights may not be limited by an unfair policy clause.
How Zendrop policies may interact with the CPA
Zendrop’s stated limits (for example 90-day product refund windows or refund conditions only when Zendrop is at fault) may conflict with CPA standards in some cases.
Store owners selling to South African customers should ensure their storefront return and refund terms comply with local law and may need to offer more generous terms than Zendrop’s base policies.
Customer experiences
Positive feedback
Many users praise Zendrop for responsive customer support, a user-friendly interface, smooth Shopify integration, and useful automation features.
Positive reviews often mention fast U.S. shipping options and branding features like thank-you cards.
Common complaints
Some customers report repeated or unexpected charges after cancellation, frustrations with refund timing rules, and occasional slow or inconsistent support experiences.
Other issues raised include fulfillment inconsistencies when multiple suppliers are involved and delays or cancellations after orders were marked shipped.
For direct user reviews see Zendrop’s Trustpilot page: Trustpilot - Zendrop reviews.
Documentation checklist
Account and billing
- Account email and username.
- Subscription invoices and payment transaction IDs.
- Timestamped screenshots proving cancellation or downgrade.
Order and product issues
- Order numbers and tracking details.
- Photos or video evidence for damaged or incorrect items (within the specified timeframes).
- Any correspondence with Zendrop support and ticket numbers.
Common mistakes
Billing timing mistakes
Waiting too long to request a refund is a frequent error; Zendrop’s 5-day subscription refund window is strict in most cases.
Always note the exact charge date and submit a refund request promptly if you believe a charge is incorrect.
Cancelling the wrong way
Some merchants uninstall the app without verifying their billing method and later discover charges continued because the subscription was billed directly.
Confirm whether your subscription is billed via Shopify or directly through Zendrop before relying on an uninstall to cancel billing.
Comparative recap
At a glance
The table below compares core plans and the main selling points so you can pick which suits your business model and budget.
| Plan | Price (ZAR) | 期間 | Best for |
|---|---|---|---|
| Free | R0.00 | Monthly/Annual | Testing the platform, very limited features |
| Pro | Approximately R880/month | Monthly / Annual | Automated fulfillment, custom branding, regular sellers |
| Plus | Approximately R1,421/month | Monthly / Annual | Growing stores needing coaching, bundles, and order credits |
Which to choose
Choose Free to evaluate the platform and Pro if you need automated fulfillment and branding at scale.
Pick Plus if you want coaching, academy access, and advanced marketing/fulfillment perks for scaling operations.
After cancelling
What to monitor
- Watch your payment method for any post-cancellation charges and keep transaction timestamps.
- Confirm that premium features stop at the expected time and export data you need before access ends.
- Keep evidence of cancellation (screenshots, emails) in case of disputed charges.
Useful links
- How can I get a refund for a Zendrop subscription?
- How can I request a refund for a subscription on Zendrop?
- Zendrop refund, return and replacement policies
- Refund, replacement and return policy details
Address
Registered office
Zendrop Limited (registered in the UK).
Office 11622, 182‑184 High Street North, East Ham, London, United Kingdom, E6 2JA.
How to contact
For billing or refund issues use the Zendrop support articles linked above and raise a ticket through the Zendrop dashboard.
If you need to, retain physical address details for formal correspondence, but support queries are usually handled via the Zendrop help center.