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Cancel CASTING NETWORKS
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Casting Networks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Casting Networks: Easy Method
What is Casting Networks
Overview
Casting Networks is an online casting platform that connects casting professionals with actors and talent for film, television and commercial work.
The service provides searchable casting calls, submission tools, and tools for talent representation to manage profiles and bookings.
Who uses it
Actors, models and other on-camera talent use Casting Networks to find and submit to roles.
Casting directors and agencies use it to post jobs and review submissions across projects and markets.
How to cancel Casting Networks
Cancel via the website (recommended for direct subscriptions)
- Log in to your account on the Casting Networks website.
- Go to Account Settings → Membership and Billing → select "Need to cancel or downgrade?".
- Tick the acknowledgement box and choose "Cancel my account".
- Your access remains until the end of the current billing period.
Cancel via mobile app stores (if you subscribed there)
- iOS (iPhone/iPad): Open iOS Settings → your Apple ID → Subscriptions - or open the App Store → tap your profile → Subscriptions. Select Casting Networks and tap "Cancel Subscription".
- Google Play (Android): Manage subscriptions in the Google Play app under Subscriptions and cancel the Casting Networks subscription there.
- If you subscribed via an app store you must cancel through that same store to stop renewals.
What happens when you cancel
Access and renewals
After you cancel, access to paid features continues until the end of the current paid billing period.
Automatic renewals stop after cancellation; you keep access for time already paid.
Data and visibility
Profiles may remain visible to casting directors after account cancellation per Casting Networks’ data practices.
Casting Networks also retains logs and account data consistent with their privacy policy even after deletion.
Will I get a refund?
Cooling-off and standard refunds
General talent users are eligible for a full refund if they cancel within 10 business days of the initial purchase for month-to-month or prepaid memberships.
After the 10-business-day cooling-off period, cancellations prevent future charges but partial months are typically not refunded.
Casting Networks-initiated and representative accounts
If Casting Networks cancels your paid account, you receive a refund for any completely unused months; rules on partial months are applied per their policy.
Talent representatives/agency contracts have a 10-day cooling-off window; refunds may be subject to administrative deductions and notice periods for pro-rata refunds.
Casting Networks plans and pricing
Pricing availability
No official South African (ZAR) pricing is published on Casting Networks’ public support pages.
The only ZAR example found is an in-app App Store price listing; duration and features were not specified.
How to get official pricing
- Contact Casting Networks support via your account for exact plan and regional pricing.
- If you subscribed in an app store, check the App Store / Google Play listing for the price shown to you.
| Plan | Price (ZAR) | 期間 | Notes |
|---|---|---|---|
| App Store example (in-app) | R599.99 | Not specified | Price observed in App Store listing; duration and features not published. |
| Official web plans | Contact for pricing | Contact | No official ZAR pricing published; check account or contact support. |
Your consumer rights in South Africa
Cooling-off period and refunds
Users generally have a 10 business-day cooling-off right for full refunds on new subscriptions, as observed in Casting Networks’ policy summaries.
After the cooling-off period, expect no refund for partial months unless otherwise stated by the provider.
Other rights and data protection
South African consumers may rely on general consumer protection principles (good faith, clear contract terms and fair billing practices) when disputing charges.
Personal data retention and visibility rules are governed by Casting Networks’ privacy policy; keep records if you request deletion or dispute data use.
Customer experiences
Positive feedback
- Some users report helpful customer service when resolving billing or cancellation issues.
- Several actors report long-term bookings and successes from using the platform, which they find valuable despite costs.
Negative feedback
- Common complaints include difficulty finding the cancellation option, billing after attempted cancellation, and slow support responses.
- Many users criticise subscription cost, irrelevant casting calls, UI issues and limited free media storage.
For additional community comments and user reports see a user guide and complaint thread linked below.
Documentation checklist
What to gather before you cancel
- Account email and username.
- Order receipt or payment transaction ID and date of purchase.
- Screenshot of your Membership & Billing page showing subscription status.
Additional documents to keep
- If subscribed via Apple/Google: screenshots of your App Store or Google Play subscription entry.
- If you are an agent/rep: a copy of the signed contract and any correspondence about cancellation or refunds.
Common mistakes
Canceling in the wrong place
Users often cancel on the website but forget to cancel the App Store/Google Play subscription (or vice versa), which causes continued charges.
Always cancel using the same platform you used to subscribe.
Expecting immediate pro-rata refunds
Many expect refunds for unused days after the cooling-off period; standard policy is access until period end and no partial refunds unless specified.
Keep receipts and timestamps of cancellation attempts to support refund requests where appropriate.
Comparative recap
Quick comparison
The table below summarizes cancellation channels, refund likelihood and access after cancelling.
How to use this table
- Match your subscription method to the row that applies to you.
- Follow the "Where to cancel" steps for reliable cancellation.
| Method | Where to cancel | Refunds | Access after cancel | 期間 |
|---|---|---|---|---|
| Web (direct) | Account Settings → Membership and Billing → "Cancel my account" | Eligible for refund only if within 10 business-day cooling-off; CN-initiated refunds for unused months | Access until end of paid billing period | Varies (billing period) |
| iOS / App Store | Apple ID Subscriptions (Settings or App Store → profile → Subscriptions) | Refunds handled by Apple; cooling-off may apply via app store policies | Access typically until end of billing period | Varies (app store) |
| Google Play (Android) | Google Play app → Subscriptions | Refunds handled by Google Play; cancel in Google Play to stop renewals | Access typically until end of billing period | Varies (app store) |
After cancelling
What you should do next
- Save confirmation emails or screenshots that show your cancellation and date.
- Monitor your bank or card statement for any post-cancellation charges for at least one billing cycle.
Where to get help
If you need community guidance or to read user experiences, see a how-to summary for cancellations:
Cancellation guide and user notes (PostClic)
For complaints and customer-service reports see a public complaint thread:
Customer service reports and complaints
Address
Head office
Casting Networks - primary headquarters listed in public records:
3250 Wilshire Blvd., Suite 1800, Los Angeles, CA 90010, United States.
Contact note
For billing or account-specific queries contact Casting Networks through your account portal or the support channels provided after login.
Keep the documentation checklist items ready when contacting support to speed resolution.