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Cancellation service #1 in South Africa
NHL is the National Hockey League's subscription streaming offering that provides access to out-of-market live and on‑demand NHL games, highlights and related content.
The service is available via apps (iOS/Android), web (NHL.com/GameCenter LIVE) and legacy NHL.TV plans, depending on your region and platform.
NHL is aimed at hockey fans who want live out‑of‑market games, replays and on‑demand video across devices.
Availability, blackout restrictions and device limits depend on the specific plan and the platform used to subscribe.
When you cancel, you typically retain access until the end of the current billing period or the end of your paid term.
Cancellation prevents future billing but does not usually provide immediate access removal unless otherwise stated.
Your account remains active for sign‑in and past purchase records remain associated with your account for reference.
Deleting an account or removing stored data may require contacting support and is governed by NHL's privacy and terms of service.
NHL generally does not offer refunds or prorated refunds when you cancel after signing up; cancellation prevents future billing only.
Exceptions may apply where required by applicable law or by the platform you used to subscribe.
Below are representative plans and approximate South African Rand (ZAR) conversions. Actual charges depend on exchange rates, platform fees and billing currency.
Prices shown are converted estimates and user‑reported App Store prices where available.
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard Monthly Pass (via DAZN USD) | ≈ R370.00* | Monthly | Live & on‑demand games, 2 devices, excludes blackout areas |
| Ultimate Monthly Pass (via DAZN USD) | ≈ R460.00* | Monthly | Live & on‑demand, Multiview, 5 devices in 2 locations, 15% NHLShop discount |
| Standard Season Pass (via DAZN USD) | ≈ R2,030.00* | Season | Full season access, same as standard monthly in bulk |
| Ultimate Season Pass (via DAZN USD) | ≈ R2,300.00* | Season | All Ultimate monthly features, seasonal bundle |
| Apple App Store Monthly (user‑reported) | R104.99 | Monthly | User‑reported price; features unspecified (likely standard access) |
| Apple App Store Annual (user‑reported) | R1,049.00 | Annual | User‑reported price; features unspecified (likely standard access) |
*USD conversions approximate using an exchange rate of ~1 USD = 18.5 ZAR. Final ZAR charged may differ due to exchange rates, bank fees and platform pricing.
Always check the platform (DAZN, Apple App Store, Google Play or NHL.com) for the actual price shown at checkout.
There is no statutory 14‑day cooling‑off right for digital subscription services like NHL in South Africa; refund entitlement is governed by the service terms and the rules of the platform used to purchase.
Consumers should review the subscription terms at purchase and the App Store/Google Play refund rules for in‑app purchases.
Some users appreciated the app's ability to play radio broadcasts when video was blacked out, which preserved live audio access during blackout restrictions.
This feature has been highlighted as useful by certain listeners during game broadcasts.
A frequent error is trying to cancel from the NHL app when the subscription was purchased via the App Store or Google Play.
If you subscribed through Apple or Google, you must cancel through that platform, not via the NHL app.
Expecting a prorated refund after cancellation is commonly mistaken; NHL generally does not issue prorated refunds after the billing period starts.
Also, missing the 5‑day refund window for NHL.TV or GameCenter LIVE will often forfeit eligibility for a full refund.
| Platform | How to cancel | Refund possibility | Ease |
|---|---|---|---|
| App Store (iOS) | Cancel via Subscriptions in your Apple ID settings | Request refunds through the App Store according to Apple's policy | Medium (requires Apple account access) |
| Google Play (Android) | Cancel via Subscriptions in your Google account (Google Play Store) | Request refunds through Google Play according to Google's policy | Medium (requires Google account access) |
| Web (NHL.com/GameCenter LIVE) | Sign in to My Account or email [email protected] | Possible full refund if cancelled within 5 days for certain subscriptions | High (direct control via web account) |
| NHL.TV (trial or subscription) | Contact customer support within 5 days of initial subscription or auto‑renewal | Refund available if cancelled within 5‑day window | Varies (time‑sensitive) |
Confirm you received a cancellation confirmation email or an updated subscription status in your App Store / Google Play / My Account page.
Check your next bank or card statement to ensure no further charges occur after the billing cycle ends.
If you need help, email [email protected] with your account details and proof of purchase; include the reason for cancellation and any screenshots.
You may also sign in at NHL.com and review the My Account section for account and billing settings (visit NHL.com and sign in to access these pages).
1185 Avenue of the Americas, New York, New York 10036, United States
Email: [email protected]
For phone numbers or region‑specific contacts, check your purchase confirmation or the support section of your account - phone numbers vary by country and are provided with account communications.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.