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Imdbpro

Cancel IMDBPRO

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel IMDbPro Membership | Postclic
Imdbpro
P.O. Box 81226
98108-1226 Seattle United States
support@imdb.com
Cancellation of Imdbpro contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Imdbpro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Imdbpro
P.O. Box 81226
98108-1226 Seattle , United States
support@imdb.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Imdbpro: Easy Method

What is IMDbPro

Service overview

IMDbPro is a paid subscription service aimed at entertainment industry professionals, offering extended cast/crew data, contact details, casting notices and industry tools.

It is separate from the free IMDb site and requires a paid membership to access the Pro features.

Who it suits

IMDbPro is intended for actors, agents, casting directors, producers and other industry professionals who need contact details and industry insights.

Membership is billed as a recurring subscription (monthly or annual) and includes full access while the subscription is active.

How to cancel IMDbPro

Cancel on desktop (required in many cases)

  • Log in to your IMDbPro account using a desktop web browser.
  • Go to Account Settings → Cancel Membership.
  • Click “Continue to cancel” and then click “Confirm cancellation.”
  • Confirm you receive a cancellation confirmation on-screen or by email.

Source: step outline based on available cancellation guides.

Cancel via app store subscriptions

  • If you subscribed through Apple App Store, cancel via your Apple subscription settings (Settings → your name → Subscriptions).
  • If you subscribed through Google Play, cancel via Google Play Store → Subscriptions on your Android device or web.
  • IMDbPro’s mobile app cannot cancel app-store-managed subscriptions; use the store’s subscription manager instead.

For additional step-by-step help, see a cancellation guide: How to cancel IMDbPro (postclic).

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access to IMDbPro until the end of your current billing period.

Cancellation prevents future renewals but does not usually cut your access short during the paid period.

Account and data

Cancellation ends future billing but does not necessarily delete your IMDb or IMDbPro account automatically.

If you need account removal or changes to public listings, contact IMDbPro support or follow the account-management guidance in your account settings.

Will I get a refund?

General refund policy

IMDbPro fees and charges are generally non-refundable, including for unused portions of a billing period after you cancel.

Cancelling mid-cycle stops future payments but typically does not trigger a refund for the current period.

Free trials and exceptions

  • If you cancel during a free trial, you should not be charged when the trial ends if cancellation occurred before the trial expiry.
  • Refunds are only considered in rare cases such as billing errors or duplicate charges; contact IMDbPro support or your payment provider to request an investigation.
  • No automatic statutory 14-day cooling-off right applies once a digital subscription has commenced.

Sources: refund and free-trial guidance summarized from available help pages and consumer reports (postclic, gethuman).

IMDbPro plans and pricing

Pricing summary

IMDbPro does not publish direct South African (ZAR) prices publicly; pricing is shown in USD and converted at checkout depending on payment method.

Below are commonly quoted USD price points used at checkout.

Plan Price Period Features
Individual Monthly USD $19.99 Monthly Full IMDbPro access
Individual Annual USD $149.99 Annual Full IMDbPro access (≈ $12.50/month)
Group Plan Monthly USD $79.99 Monthly Up to 5 members

Note: Final charge in ZAR will depend on currency conversion, taxes/VAT and the payment platform at the time of purchase.

Your consumer rights in South Africa

Cooling-off and digital services

Under South African consumer protections, there is generally no mandatory 14‑day cooling-off right for digital subscription services once the service has started.

This means once you begin using a paid digital subscription, a statutory refund right may not automatically apply.

Recourse for billing problems

  • If you are charged incorrectly or see unauthorized transactions, first contact IMDbPro support and your payment provider or bank.
  • If issues remain unresolved, you can escalate to relevant South African consumer-protection bodies or lodge a dispute through your bank's chargeback process.

Customer experiences

Common negative feedback

Many users report frustration that cancellation is possible only via a desktop browser and not directly through the mobile app.

Other complaints include opaque billing and unexpected charges continuing in some cases after cancellation.

Positive and neutral notes

There are few region-specific positive reviews collected for South Africa in the available sources.

Some users value the professional data and contact information IMDbPro provides despite subscription concerns.

Documentation checklist

What to have before you cancel

  • IMDbPro account email and login details.
  • Copy or screenshot of your current billing statement or receipt.
  • Record of cancellation confirmation (email or on-screen screenshot).

What to have if disputing charges

  • Evidence of duplicate or incorrect charges (bank statement screenshots).
  • Correspondence with IMDbPro support or app-store receipts if subscribed via Apple/Google.
  • Relevant dates and transaction IDs to provide to your bank or consumer body.

Common mistakes

Trying to cancel in the mobile app

A frequent error is attempting to cancel directly inside the IMDbPro mobile app when the subscription was purchased elsewhere.

If you subscribed via the Apple App Store or Google Play, you must cancel through the store’s subscription manager, not the app.

Assuming immediate refunds

Another common mistake is assuming cancelling mid-cycle triggers a refund for the unused period.

IMDbPro generally does not refund partial billing periods; cancellation prevents future renewals but access continues until the period ends.

Comparative recap

Quick at-a-glance comparison

Method How to cancel Refund likely?
Desktop web Account Settings → Cancel Membership → Confirm No (except for rare billing errors)
Apple App Store Cancel via Apple Subscriptions in your Apple ID settings No (refunds handled by Apple in accordance with their policies)
Google Play Cancel via Google Play → Subscriptions No (refunds handled by Google Play policies)

After cancelling

Confirm cancellation

Keep a screenshot or email confirmation of your cancellation for your records.

Check your bank or card statement after the next billing date to ensure no unexpected charges recur.

Where to get help and more info

Address

Mailing address (for postal correspondence)

P.O. Box 81226, Seattle, Washington 98108-1226, United States.

Notes on using the address

This P.O. Box is provided in guidance sources used for cancellation templates and correspondence; confirm any required postal or registered-mail steps before sending.

If you need formal dispute support, include full transaction details and copies of receipts when contacting support or your bank.

Similar cancellation services

FAQ

To cancel your IMDbPro membership on a desktop, log in to your account, go to Account Settings, select Cancel Membership, and confirm your cancellation. Ensure you keep proof of your cancellation.

To cancel your IMDbPro subscription via the Apple App Store, go to your Apple ID settings, select Subscriptions, and follow the prompts to cancel. Remember to keep proof of your cancellation.

Yes, when you cancel your IMDbPro membership, you typically retain access until the end of your current billing period. Keep proof of your cancellation for your records.

IMDbPro's general refund policy states that fees are non-refundable, including for unused portions of a billing period. If you need clarification, refer to your billing details or contact support.

Yes, if you cancel your IMDbPro membership during the free trial, you should not be charged once the trial ends. Make sure to keep proof of your cancellation.