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Cancel IQIYI
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Iqiyi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Iqiyi: Easy Method
What is iQIYI
iQIYI is a streaming service that offers movies, TV series, and original content with tiered VIP memberships for ad-free viewing and higher-quality streams.
The service operates internationally with apps and in-app purchases and can be accessed on multiple devices via subscriptions.
Service overview
iQIYI provides both free, ad-supported content and paid VIP plans that add features such as no ads, HD/4K playback, and early access to episodes.
Availability in South Africa
iQIYI can be accessed in South Africa via mobile apps and browser sign-in where offered, with subscriptions commonly purchased through app stores for local currency billing.
How to cancel iQIYI
Cancel via App Store (iPhone / iPad)
- Open the App Store app and tap your profile photo.
- Go to Subscriptions, find the iQIYI subscription, and choose Cancel Subscription.
- Confirm cancellation; you will typically retain access until the current billing period ends.
Cancel via Google Play / Android or web
- On Android use Google Play > Menu > Subscriptions, select iQIYI, then Cancel subscription.
- If you subscribed on a website or third-party, sign in to your iQIYI account and follow the subscription or billing section to cancel.
- If you cannot cancel online, contact the payment provider (App Store/Google Play/bank) to stop future charges and request guidance.
What happens when you cancel
Access after cancellation
When you cancel, you usually keep access to VIP benefits until the end of the paid billing period.
Auto-renewal and future billing
Cancellation prevents future automatic renewals but does not refund the current period unless the payment channel’s refund rules allow it.
Account data and downloads
Your account, watch history and any downloaded content remain tied to your account and may be retained per iQIYI’s data policies.
Will I get a refund?
Typical refund rules
Refunds depend on where you purchased the subscription. App store purchases follow the App Store or Google Play refund rules.
Possible exceptions
- Refunds may be considered for billing errors, duplicate charges or unauthorized transactions after investigation.
- Consumer protection laws or bank dispute procedures may provide additional remedies in some cases.
iQIYI plans and pricing
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| INT Standard VIP Monthly Plan | R149.99 | 月額 | Standard VIP membership (ad‑free, early access, HD/4K streaming) |
| INT Premium VIP Monthly Plan | R199.99 | 月額 | Premium VIP membership (higher tier benefits, ad‑free, full access) |
| Standard VIP Quarterly Plan | R399.99 | 3か月 | Standard VIP membership for 3 months |
Pricing notes
Prices are based on South African Apple App Store listings and may vary by store, promotions, or alternative listings showing lower variants.
Always check the exact price at the moment of purchase within your billing channel for the final charge.
Your consumer rights in South Africa
Key legal protections
South African consumer law protects the right to fair, honest marketing and requires that services be as described in purchase terms.
Practical remedies
- You may dispute unauthorized or incorrect charges with your bank or card issuer and request charge reversal.
- For unresolved supplier disputes, you can lodge complaints with local consumer protection bodies or the National Consumer Commission.
Customer experiences
Common positive feedback
Many users praise iQIYI for its selection of Asian dramas, competitive pricing for VIP tiers, and ad‑free viewing on paid plans.
Common issues reported
Typical complaints relate to cancellation confusion, delayed refunds, or incidental charges when subscriptions are managed through app stores.
Documentation checklist
What to collect before contacting support
- Account email or username associated with iQIYI.
- Receipt or transaction ID from the App Store, Google Play or payment provider.
- Dates of purchase, screenshots of subscription status and any error messages.
- Bank or card statement lines showing the charge if disputing a payment.
Why these documents matter
Providing clear evidence speeds up support verification and helps with refund or dispute investigations.
Common mistakes
Not checking the purchase channel
People often try to cancel inside the iQIYI app when the subscription is billed via the App Store or Google Play; the store must be used in those cases.
Assuming immediate refunds
Cancelling prevents future billing but does not guarantee an immediate refund for the current period; expect access to continue until period end unless an exception applies.
Comparative recap
Quick plan comparison
| Plan | Price | 期間 | Best for |
|---|---|---|---|
| INT Standard VIP Monthly Plan | R149.99 | 月額 | Casual viewers who want ad‑free HD and early access |
| INT Premium VIP Monthly Plan | R199.99 | 月額 | Frequent viewers who want the highest tier benefits |
| Standard VIP Quarterly Plan | R399.99 | 3か月 | Users seeking a lower cost per month for multi‑month access |
Takeaway
Monthly plans offer flexibility while quarterly can reduce average monthly cost; choose based on viewing habits and willingness to commit.
After cancelling
Check billing and keep records
Verify that auto‑renewal is disabled in the relevant app store or account and save confirmation emails or screenshots of the cancellation.
Further actions if problems persist
If you continue to be charged, contact the payment provider (App Store/Google Play/bank) to dispute the charge and provide your documentation.
Address
Corporate headquarters
4/F, iQIYI Youth Center, Yoolee Plaza, No. 21, North Road of Workers’ Stadium, Chaoyang District, Beijing, 100027, China
When to use the address
Use the corporate address for formal correspondence related to legal notices or escalated disputes if advised by support or legal counsel.