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Yidio

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Yidio Subscription | Postclic
Yidio
650 Mission Street, 1st Floor
94105 San Francisco USA
support@yidio.com
Cancellation of Yidio contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Yidio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Yidio
650 Mission Street, 1st Floor
94105 San Francisco , USA
support@yidio.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Yidio: Easy Method

What is Yidio

Overview

Yidio is a streaming-aggregation service that helps users discover, track and find where movies and TV shows are available across other streaming platforms.

The service does not host most content itself; it links or redirects users to providers and shows availability and pricing information.

Main features

Yidio offers discovery tools, a watchlist and a premium tier for ad-free or enhanced features depending on platform and region.

Availability, pricing and exact features can vary by device and by the retailer used to subscribe (Google Play, Apple, or directly via the web).

How to cancel Yidio

Cancel on Android (Google Play)

  • Open Google Play Store on your Android device.
  • Menu (three lines) → Account → Subscriptions → find Yidio and cancel.
  • See Yidio's Android help instructions: Android cancellation (Yidio Help).

Cancel on iOS (Apple)

  • On your device go to Settings → iTunes & App Store → tap your Apple ID → View Apple ID.
  • Subscriptions → Manage → turn off Automatic Renewal or cancel the subscription.
  • See Yidio's iOS help page for step details: iOS cancellation (Yidio Help).

Cancel via the web (Yidio.com)

  • Log into Yidio.com with the account you used to subscribe.
  • Go to Account Settings or Manage Subscription → Cancel Subscription.
  • Independent guide for web cancellation: Web cancellation guide (JoinChargeback).

What happens when you cancel

Access after cancellation

After you cancel, you generally retain access to Yidio Premium for the remainder of your current billing period.

No further recurring charges should occur after cancellation, but access continues until the period ends.

Account and data

Cancelling a subscription does not necessarily delete your Yidio account or saved watchlist; you may need to remove data separately if desired.

If you signed up via a third party (Google/Apple) that provider manages the subscription record and billing.

Will I get a refund?

General refund stance

Yidio does not publish a clear statutory 14‑day refund right; refunds are not guaranteed and appear discretionary.

Most guidance indicates refunds depend on timing (for example, cancelling before the next billing cycle) and provider policies.

Exceptions and what to do

  • Ask for a refund promptly with supporting evidence (transaction IDs, dates, screenshots).
  • If charged via Apple or Google, you may also request refunds through Apple or Google processes.
  • Web cancellation and refund guidance: JoinChargeback Yidio guide.

Yidio plans and pricing

Public pricing availability

No South African Rand (ZAR) pricing for Yidio was publicly found. Yidio lists pricing in USD on its sites.

For local pricing or billing currency questions contact the provider you used to subscribe.

Pricing table

Plan Price Notes
Contact for pricing - Yidio does not publish ZAR pricing; check your app store or account for local billing.

Your consumer rights in South Africa

Relevant law

There is no explicit 14‑day cooling‑off or refund policy published by Yidio for South Africa.

South African consumers may refer to the Consumer Protection Act 68 of 2008 for rights related to digital services, fair value and refunds.

Practical steps under local rights

  • Keep proof of payment and subscription terms when disputing charges.
  • If you believe your rights were breached, consider contacting your payment provider, the retailer (Apple/Google) or seek local consumer advice.

Customer experiences

Positive feedback

Some users report Yidio is safe to use as a discovery and recommendation tool and that it does not host content directly.

Positive summaries are visible on review sites like Trustpilot: Yidio on Trustpilot.

Reported issues

  • Reports of unauthorized recurring small charges and difficulty contacting support have appeared in reviews.
  • Users have reported app performance problems and incorrect pricing/availability information on some platforms.
  • See user reviews: JustUseApp reviews.

Documentation checklist

What to collect before you cancel

  • Account email and username used to sign in to Yidio.
  • Proof of payment: transaction IDs, receipts, card or PayPal statement entries.
  • Subscription provider (Google Play, Apple, or direct via Yidio.com).

What to include in refund or dispute requests

  • Screenshots of subscription status, billing screen, and any attempted cancellations.
  • Dates of charges and attempts to contact support.
  • Reference links to Yidio help pages or the joinchargeback guide if needed: Cancel guide.

Common mistakes

Canceling in the wrong place

Users often try to cancel on Yidio.com when they were billed through Google Play or the App Store.

Always check which platform processed the payment before cancelling to avoid continued charges.

Assuming immediate refunds

Some users expect immediate refunds after cancellation. Yidio typically allows access until the billing period ends and refunds are not guaranteed.

If you need a refund, request it quickly and provide supporting documentation to the billing provider.

Comparative recap

Quick comparison table

Platform How to cancel Refund likelihood
Google Play (Android app) Open Google Play → Menu → Account → Subscriptions → find Yidio and cancel. Refunds discretionary; ask Google for store refunds.
Apple (iOS app) Settings → iTunes & App Store → tap Apple ID → View Apple ID → Subscriptions → Manage → cancel. Refunds discretionary; request via Apple if applicable.
Web / direct (Yidio.com) Log into Yidio.com → Account Settings / Manage Subscription → Cancel Subscription. Refunds discretionary; contact Yidio support and provide proof.

After cancelling

Verify cancellation

  • Check your account subscription page to confirm the status after cancelling.
  • Monitor your payment method for any further charges over the next billing date.

Where to get more help

Address

Company address

Yidio (corporate contact): 650 Mission Street, 1st Floor, San Francisco, CA 94105, USA.

Notes

If you need to escalate a billing dispute from South Africa, gather all documentation and contact your payment provider or local consumer protection body per the Consumer Protection Act 68 of 2008.

Similar cancellation services

FAQ

To cancel your Yidio subscription on Android, open the Google Play Store, go to Menu, select Account, then Subscriptions, find Yidio, and cancel. Ensure you keep proof of cancellation.

Yes, you can cancel your Yidio subscription via the web. Log into Yidio.com with your account, go to Account Settings or Manage Subscription, and select Cancel Subscription. Remember to keep proof of your cancellation.

Yes, cancelling your Yidio subscription does not delete your account or saved watchlist. You may need to remove your data separately if desired, and keep proof of cancellation.

If you cancel your Yidio subscription, you will retain access to Yidio Premium for the remainder of your current billing period, but no further charges will occur after cancellation. Keep proof of cancellation.

Refunds for Yidio subscriptions are discretionary and depend on timing and provider policies. To request a refund, you should contact Yidio support with supporting evidence and keep proof of your cancellation.