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I hereby notify you of my decision to terminate the contract relating to the Codecademy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Codecademy: Easy Method
What is Codecademy
Overview
Codecademy is an online learning platform that provides interactive coding lessons, paths, and projects across programming languages and software skills.
It operates on a subscription model (Plus/Pro) that unlocks premium content, quizzes, and projects beyond the free tier.
How it is delivered
Lessons are accessed via web browsers and mobile apps (Codecademy Go). Subscriptions can be purchased through the website or in-app marketplaces.
Billing and access rules depend on whether you subscribed on the web or through an app store.
How to cancel Codecademy
Cancel on the web
- Log in to your account at Codecademy.
- Go to Account Settings → Manage Payments → select "I want to end my subscription", then confirm cancellation.
- You will retain Pro access until the end of your current billing period.
- See the official instructions at Codecademy Help: Cancel Subscription.
Cancel via app stores or support
- If you subscribed through Apple App Store or Google Play, manage the subscription via your Apple/Google account; app-store rules apply.
- Other methods: contact support via the Codecademy Help Center or support form; email/postmail are possible but slower.
- Keep confirmation screenshots or support ticket IDs when cancelling through non-web methods.
What happens when you cancel
Access after cancellation
After cancelling on the web, you keep Pro access until the current paid billing period expires.
Auto-renewal stops; you are not billed again after that period ends.
Account and data
Your account, progress, and profile generally remain available on Codecademy after cancellation under the free tier.
To permanently delete data, follow account deletion steps in account settings or ask support for assistance.
Will I get a refund?
Official policy
Codecademy states it does not grant refunds - neither prorated nor full - for subscriptions.
Automatic charges after a free 7-day trial are not refunded under Codecademy’s published policy.
Reference: Codecademy Refund Policy.
Exceptions and actions
- Check if you were billed through Apple/Google - refunds for those purchases are handled by Apple/Google policies.
- In the UAE, statutory consumer protections (cooling-off or defective service rights) may allow refunds despite Codecademy’s policy - see local rights below.
- If you believe a charge is incorrect, gather evidence and contact Codecademy support, your payment provider, or UAE consumer authorities.
Codecademy plans and pricing
Current in-app prices (UAE)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Plus Monthly | AED 55.00 | Monthly | Plus-level access via Codecademy Go app (mobile) |
| Pro Monthly | AED 73.00 | Monthly | Pro-level access via Codecademy Go app (mobile) |
| Plus Annual | AED 519.99 | Annual | Plus-level access via Codecademy Go app (mobile) |
| Pro Annual | AED 700.00 | Annual | Pro-level access via Codecademy Go app (mobile) |
Notes on pricing
These prices reflect localized in-app purchase pricing on the UAE App Store and may differ from web (USD) pricing.
For desktop/web pricing and offers, check Codecademy or the account billing area after login.
Your consumer rights in United Arab Emirates
Cooling-off and refunds
UAE consumer protection may provide a cooling-off period (commonly 14 days for online purchases) allowing cancellation and potential refund.
Codecademy’s "no refunds" policy may not override statutory consumer rights under UAE law.
How to escalate in the UAE
- Contact Codecademy support first with documentation and a clear refund request.
- If unresolved, file a complaint with UAE consumer protection authorities via the official government portal: UAE Consumer Protection.
- Keep records of communications, dates, receipts, and screenshots for any dispute claim.
Customer experiences
Positive feedback
- Users praise structured, interactive lessons and clear exercises for beginners.
- Some reviewers report responsive customer support resolving issues quickly.
Common complaints
- Frequent reports of unexpected auto-renewals and difficulty obtaining refunds.
- Billing errors, duplicate charges, and complaints about refunds being denied due to policy constraints.
- Technical issues and mixed opinions about some learning content depth and AI features.
Documentation checklist
What to gather
- Account email and username used for the subscription.
- Order confirmation, receipts, bank or card statements showing the charge.
- Screenshots of subscription settings and cancellation confirmation if available.
How to present your case
- List dates and times of key actions (signup, trial start, cancellation attempt).
- Attach support ticket IDs, chat transcripts, or emails when contacting Codecademy or authorities.
- Keep copies of any correspondence with Apple/Google if purchased via app stores.
Common mistakes
Timing errors
Waiting until after a free trial ends is a common mistake; automatic billing typically occurs if you do not cancel before trial expiry.
Always note the trial end date and cancel at least a day before to avoid processing delays.
Method errors
Cancelling in the wrong place is another frequent issue - cancelling via the website won’t stop an App Store subscription and vice versa.
Also, failing to save cancellation confirmation or support ticket IDs makes disputes harder to resolve.
Comparative recap
Quick comparison
| Topic | Codecademy (web) | App Store / Google Play | UAE consumer protections |
|---|---|---|---|
| How to cancel | Account Settings → Manage Payments → "I want to end my subscription" | Manage subscriptions via Apple ID or Google Play account | May allow cancellation/refund under statutory cooling-off or defective service rules |
| Refund policy | No refunds stated by Codecademy | Refunds governed by Apple/Google refund policies | Local law can override vendor policy in many cases |
| Access after cancel | Access retained until end of current billing period | Depends on store rules; typically access remains until period end | Consumer rights may require remediation if service is substandard |
Takeaway
If you subscribed on the web, cancel in your Codecademy account to stop renewal and keep access until period end.
If you subscribed via an app store, manage the subscription in that store and check the store's refund process.
After cancelling
Immediate steps
- Save cancellation confirmation and any support ticket or email acknowledgements.
- Monitor your bank/card statement to ensure no further charges are posted.
- If charged after cancellation, contact Codecademy support and your payment provider immediately.
If you need help
- Visit the official help pages: Codecademy Help Center.
- For refunds or consumer complaints in the UAE, consult: UAE Consumer Protection.
Address
Company address
Codecademy, 200 Broadway, New York, NY, 10012.
Support contact
Start with the Codecademy Help Center at https://help.codecademy.com/hc/en-us for billing and support options.