Résilier LECTURIO
Service de résiliation N°1 en Belgium
4.9Calculé sur 5.6K avis
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Lecturio.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
cancellation Lecturio: Easy Method
What is Lecturio
Overview
Lecturio is an online education platform focused on medical and nursing courses, offering video lectures, quizzes, and study tools to support exam preparation.
Who uses it
Students, medical professionals, and educators use Lecturio for structured study plans and revision via spaced repetition and practice questions.
How to cancel Lecturio
Cancel via the Lecturio website (recommended)
- Log in to your Lecturio account on lecturio.com.
- Click your profile (top right) → Plans & Billing → Manage subscription → Cancel subscription → confirm.
- Cancellation will mark the subscription as "Canceled" and show an expiration date in your account.
Cancel via app stores and other methods
- If you purchased through the Apple App Store or Google Play, cancel directly in the respective store (Apple/Google billing applies).
- Other possible channels: contacting Lecturio support by email or postal mail may help in some cases, but online cancellation is fastest and preferred.
What happens when you cancel
Access after cancellation
After cancelling, your account status changes to "Canceled" but you retain access until the current billing period expires.
Renewal and account data
The subscription will not auto‑renew after the expiration date shown. Your account and progress data typically remain available unless you request deletion.
Will I get a refund?
Official refund policy
Lecturio's published policy states that there are no refunds for any renewals.
Exceptions and UAE specifics
- There is no public reference to a money‑back guarantee for UAE customers in Lecturio's policy.
- If you believe statutory rights under UAE law apply, you may need to raise this with Lecturio and, if needed, with UAE authorities (see consumer rights section).
Lecturio plans and pricing
Individual course (App Store) pricing
| Plan / Course | Price (AED) | Period | Features |
|---|---|---|---|
| Rhetorik und Kommunikation (iOS one‑time) | AED 1,199.99 | One‑time purchase | Single course via App Store |
| Erkenntnisverfahren (iOS one‑time) | AED 199.99 | One‑time purchase | Single course via App Store |
| Gesellschaftsrecht (iOS one‑time) | AED 229.99 | One‑time purchase | Single course via App Store |
| Other individual law courses (iOS) | AED 24.99 - 79.99 | One‑time purchase | Individual courses via App Store |
| Subscription plans (website) | Listed in USD (e.g. $19.99/month) | Recurring (monthly/annual) | Basic/Premium subscriptions on Lecturio website; AED pricing not publicly fixed |
Notes on pricing
App Store prices are shown in AED for individual course purchases. Website subscriptions are presented in USD and may vary by promotion.
Your consumer rights in United Arab Emirates
UAE statutory protections
UAE consumer protection law generally provides a 14‑day cooling‑off period for certain remote contracts, which can apply to some digital purchases.
How this affects Lecturio users
- Lecturio's published policy does not mention a 14‑day statutory right; their terms appear stricter regarding refunds for renewals.
- If Lecturio's terms conflict with UAE law, consumers should assert their rights under the Federal Consumer Protection Law and seek official guidance.
Where to check official guidance
For official information about consumer rights in the UAE, consult the UAE Ministry of Economy: economy.gov.ae.
Customer experiences
Positive feedback
- Users praise high‑quality video lectures, helpful quizzes, spaced repetition, and solid exam preparation value.
- Reviews note the platform is easy to use with well‑organized content for medical study.
Negative feedback
- Reported issues include app crashes, slow performance, video controls bugs, and high subscription cost.
- Some users on global review sites report forced auto‑renewal, refusal to refund, billing problems, and poor customer service.
Documentation checklist
What to gather before you cancel
- Account email and username used to subscribe to Lecturio.
- Subscription details: plan name, billing date, and payment method (credit card, Apple ID, Google Play).
- Transaction receipts or order confirmation emails showing purchase dates and amounts.
What to keep for dispute or consumer rights claims
- Screenshots of account status, billing history, and cancellation confirmation.
- Copies of any communication with Lecturio support and app store receipts.
Common mistakes
Attempting the wrong cancellation path
Pitfall: trying to cancel a purchase made via App Store/Google Play from the Lecturio website. If you bought through Apple or Google, cancel in that store to stop billing.
Assuming automatic refunds for cancellations
Pitfall: expecting a refund immediately after cancelling. Lecturio’s published policy states no refunds for renewals and provides no guaranteed money‑back mention for UAE customers.
Comparative recap
Quick comparison of methods
| Method | How to cancel | Refund policy | Access after cancel |
|---|---|---|---|
| Web (Lecturio account) | Profile → Plans & Billing → Manage subscription → Cancel | No refunds for renewals (per policy) | Access until subscription expiry date |
| App Store (iOS) / Google Play | Cancel directly via Apple App Store or Google Play subscriptions | Billed by Apple/Google; refunds handled by those stores | Access until billing period ends |
| Email / Postal | Contact support (slower, may require verification) | Subject to Lecturio policy and local law | Depends on confirmation from support |
Takeaway
For fastest results, cancel in the same channel where you purchased: website for direct subscriptions, app stores for in‑app purchases.
After cancelling
Check your account and confirmation
- Verify your account shows "Canceled" and note the expiration date in Plans & Billing.
- Save any cancellation confirmation or screenshot for your records.
Further steps and useful links
- Official Lecturio site and account management: lecturio.com.
- UAE consumer protection information: economy.gov.ae.
Address
Company headquarters
Lecturio GmbH, Käthe‑Kollwitz‑Str. 1, 04109 Leipzig, Germany.
Contact considerations
For billing or contractual matters, use the account dashboard first. For legal or consumer rights issues in the UAE, reference local authorities and maintain documentation of communications.
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