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Cancel BACKSTAGE
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Cancellation service #1 in UAE
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I hereby notify you of my decision to terminate the contract relating to the Backstage service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Backstage: Easy Method
What is Backstage
Overview
Backstage is an online casting and jobs platform that connects performers, models and creatives with auditions, casting calls and industry opportunities.
It operates on a subscription model that unlocks unlimited applications and profile features for talent seeking paid work.
Regional context
Backstage serves users globally and maintains an online presence for UAE users via a regional site and contact details in Dubai.
Subscriptions and support paths can differ depending on whether you purchased via Backstage web, Apple App Store, Google Play, or a regional reseller.
How to cancel Backstage
Cancel via Backstage website / account
- Sign in to your Backstage.com account and go to Account Settings or Membership management.
- Turn off auto-renewal or select the cancel option; cancellation stops future charges but the membership stays active until the end of the current billing period.
- If you need assistance, use the official Backstage terms/support links for guidance: Backstage Terms.
Cancel via mobile app purchases (iOS / Android)
- iOS: Subscriptions purchased through Apple must be managed and cancelled through Apple subscription settings. Backstage cannot cancel or refund App Store purchases.
- Android: Subscriptions purchased through Google Play must be managed via Google Play subscriptions. Backstage cannot directly cancel Google Play purchases.
- Use official help pages: Apple subscriptions and Google Play subscriptions.
Cancel via Backstage ME contact (email or postal)
- Preferred and fastest method: send an email to said@backstage-me.com requesting cancellation and include your full name, subscription email, and last 4 digits of the payment card.
- Postal option: send a signed cancellation request to Ground Floor, Emirates Towers, Dubai, United Arab Emirates (see Address section below).
- Keep a copy of your email and any reply as proof; follow up if you do not receive confirmation within a few business days.
What happens when you cancel
Access and service period
When you cancel, future recurring charges stop immediately but your active subscription remains valid until the end of the current paid billing period.
You can continue using member features (apply to jobs, view listings, manage profile) until that expiry date.
Account and data
Your Backstage account and profile typically remain active after cancellation so you can access submissions and messages.
Data retention and account deletion follow Backstage’s policies; refer to Backstage’s official terms for specifics: Terms of Service.
Will I get a refund?
Backstage refund rules (web purchases)
Monthly subscriptions are non-refundable, though you can cancel to prevent future billing.
Semi-annual and annual subscriptions are eligible for a full refund only if cancelled within 30 days of the initial purchase or a renewal.
App Store and Google Play refunds
App Store (iOS) purchases must be refunded through Apple; Backstage cannot issue refunds for iOS purchases.
Google Play subscriptions are handled by Google Play; refund requests should go through Google Play support.
Free trials and exceptions
Free trials can be cancelled any time during the trial period with no charge if you cancel before the trial ends.
Outside the listed refund windows (30 days for semi-annual/annual), Backstage’s public policy states no refunds for most subscriptions.
Backstage plans and pricing
Pricing overview
Prices below are shown in United Arab Emirates Dirham (AED) for UAE users and reflect in‑app pricing as listed for the region.
Confirm current prices inside the app or website, as regional app store pricing may change.
Plans table
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| Monthly Membership | AED 52.99 | Monthly | Unlimited applications; professional talent profile |
| 3-Month Membership | AED 119.99 | 3 Months | Unlimited applications; professional talent profile |
| 6-Month Membership | AED 174.99 | 6 Months | Unlimited applications; professional talent profile |
| Annual Membership | AED 299.99 | Yearly | Unlimited applications; professional talent profile |
Your consumer rights in United Arab Emirates
UAE consumer protection context
UAE consumer protection is governed by federal regulations and information is available on the official UAE government portal.
Statutory rights such as a cooling-off period vary by product and service; Backstage’s public terms do not explicitly reference a UAE 14-day withdrawal right.
How Backstage’s policy interacts with UAE rights
Backstage offers a 30-day refund window for semi-annual and annual subscriptions on purchases or renewals per their terms.
If you believe UAE consumer law applies differently to your case, consider contacting UAE consumer protection authorities or seeking local legal advice.
UAE government consumer information: u.ae Consumer Protection.
Customer experiences
Positive feedback
Some users report real bookings, roles and repeat clients that covered the cost of the subscription.
Other users note the cancellation process was straightforward when using the web account settings or contacting support directly.
Negative feedback and common concerns
Frequent negative reports include unexpected auto-renewals, challenges obtaining refunds, and variable customer support experiences.
Users also report mixed quality of listings and occasional scam or spam contacts; exercise standard caution when responding to casting calls.
Documentation checklist
Documents to prepare before cancelling
- Account email address and username used for Backstage.
- Order or receipt number and purchase/renewal date.
- Last four digits of the payment card used.
- Screenshot of the active subscription and billing date (if available).
Proof and follow-up
- Save sent cancellation emails and any replies as proof of request and confirmation.
- Record dates and reference numbers from App Store or Google Play cancellation requests where applicable.
Common mistakes
Not checking where the purchase was made
A common error is attempting to cancel through Backstage when the subscription was bought via Apple or Google Play.
If the app store handled the purchase, you must cancel and request refunds through that store.
Failing to keep proof of cancellation
Users sometimes forget to save cancellation confirmation emails or screenshots and then cannot prove the request if billing continues.
Always keep copies of your cancellation message and any automated confirmation for at least one billing cycle.
Comparative recap
Quick comparison heading
The table below summarizes the main cancellation routes, who controls refunds, and practical notes for UAE users.
Comparison table
| Method | Who handles cancellation | Refund eligibility | Notes |
|---|---|---|---|
| Backstage website / account | Backstage | Monthly: no; Semi-annual/Annual: full refund if within 30 days | Turn off auto-renew in Account Settings; access continues until period end |
| Apple App Store (iOS) | Apple / App Store | Refunds handled by Apple per their policies | Cancel via Apple ID subscriptions; contact Apple for refunds |
| Google Play (Android) | Google Play | Refunds handled by Google per their policies | Manage and cancel via Google Play subscriptions |
| Email / Postal (Backstage ME) | Backstage ME support team | Follow Backstage refund rules; include proof for faster handling | Preferred email: said@backstage-me.com; postal address available below |
After cancelling
What to check immediately after cancellation
- Verify an email confirmation or confirmation within your Backstage account that auto-renewal is turned off.
- Confirm the subscription expiry date and that no future billing is scheduled.
Helpful links and next steps
- Backstage Terms of Service: Backstage Terms
- Backstage ME contact: Backstage ME Contact
- Apple subscriptions help: Apple Support - Subscriptions
- Google Play subscriptions help: Google Play Help - Subscriptions
- UAE consumer information: u.ae Consumer Protection
Address
Regional contact address
Ground Floor, Emirates Towers, Dubai, United Arab Emirates
Email contact
Preferred cancellation email for Backstage ME: said@backstage-me.com