Fanvue

Cancel FANVUE online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Fanvue
2nd Floor College House, 17 King Edwards Road
HA4 7AE Ruislip, London United Kingdom
support@fanvue.com
Subject: Cancellation of Fanvue contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Fanvue service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Fanvue
2nd Floor College House, 17 King Edwards Road
HA4 7AE Ruislip, London , United Kingdom
support@fanvue.com
REF/2025GRHS4

cancellation Fanvue: Easy Method

What is Fanvue

Overview

Fanvue is an online entertainment platform where creators share exclusive content with subscribers. Creators set subscription access and deliver digital content directly to paying members.

Content and use

Subscribers gain access to creator pages, posts, messages, and other premium material while their subscription is active. Content is delivered digitally and is generally accessible immediately after payment.

How to cancel Fanvue

Cancel via web (Fanvue account)

  • Sign in to your Fanvue account at fanvue.com.
  • Go to Account or Subscription settings and select Cancel subscription or Manage subscription.
  • Alternatively, email support@fanvue.com requesting cancellation - include your account email and subscription details.
  • Keep a copy of the confirmation or support reply for your records.

Cancel via mobile app stores

  • Apple App Store - cancel from your Apple ID subscription settings. Fanvue access remains until the period ends. See Apple guidance: Manage subscriptions on iPhone.
  • Google Play - cancel from Google Play subscriptions in the Play Store. Access remains until the period ends. See Google guidance: Manage or cancel subscriptions.

What happens when you cancel

Access and renewal

After cancellation, your Fanvue subscription typically stays active until the end of the current billing period. Auto-renewal stops at the next billing cycle.

There is no pro‑rata refund guarantee for unused time unless Fanvue or the payment provider specifies otherwise.

Data and account

Your account and any content you have access to remain subject to Fanvue’s terms, including data retention policies.

If you wish to remove content or close your account, follow account deletion steps in settings or contact support@fanvue.com.

Will I get a refund?

Refund policy

Fanvue operates a strict no‑refund policy for routine subscription cancellations because digital content is consumable and non‑returnable.

Payments are generally final; refunds are not promised as a matter of course.

Exceptions and timelines

  • Refunds may be granted at Fanvue’s discretion in rare cases, such as fraud, significant technical errors, or content materially not as described.
  • Special course or product guarantees (e.g., a stated "Risk‑Free Guarantee") may allow refunds if strict conditions are met and claims are submitted within prescribed timeframes.
  • If a refund is approved, processing may take up to 14 business days or follow the timelines stated by Fanvue.

Fanvue plans and pricing

How pricing works

Fanvue subscription pricing is set by individual creators, and prices are displayed in USD at checkout.

The platform may calculate an equivalent amount in AED at checkout based on current exchange rates and any applicable VAT or taxes.

Pricing table

Plan Price Notes
Creator subscription Contact for pricing Creators set prices in USD; AED equivalent shown at checkout. Contact the creator or Fanvue support for details.

Your consumer rights in United Arab Emirates

General consumer protections

UAE consumer protection laws may provide rights beyond an international platform’s terms, especially for unfair trading practices or fraud.

If you believe a service breaches UAE consumer law, you can escalate the matter to local consumer protection authorities or your payment provider.

How Fanvue terms interact with UAE law

Fanvue’s terms may ask users to waive certain statutory cancellation rights where content is delivered immediately, but local law can override such waivers.

If Fanvue’s terms conflict with mandatory UAE protections, the local law generally takes precedence; consider seeking advice or contacting local authorities.

Customer experiences

Positive feedback

Many users report that Fanvue customer support is responsive, resolving payout, verification, and account issues quickly.

Creators often praise fast help for verification and payment questions, sometimes within minutes to hours.

Negative feedback

Some customers criticize the strict no‑refund policy and report dissatisfaction when content differs from expectations.

There are complaints about slower or inadequate support responses in some cases, including disputes over withheld payouts.

Documentation checklist

Essential receipts and records

  • Proof of payment (credit card statement, receipt, or in‑app purchase record).
  • Subscription confirmation email or account subscription screen capture.
  • Correspondence with Fanvue support (emails, ticket numbers, chat transcripts).

Evidence for disputes

  • Screenshots or recordings showing the content or service issue.
  • For course refunds: completion evidence, action logs, and any required documentation per the course guarantee.
  • Bank or payment disputes: transaction IDs and charge dates.

Common mistakes

Assuming automatic refunds

Many users expect pro‑rata refunds after cancelling; Fanvue’s policy generally does not grant such refunds. Assume access continues to billing end but payment is final.

Not keeping proof

Users often fail to save cancellation confirmations, receipts, or support emails - these are crucial if you later dispute a charge.

Comparative recap

Quick comparison

Method How to cancel Refund & access Recommended for
Fanvue website Account > Subscription settings or email support@fanvue.com Access until period end; refunds not generally provided Direct control and fastest confirmation
Apple App Store Cancel via Apple ID Subscriptions (iPhone settings) Access until period end; Apple handles billing disputes Users who subscribed via iOS
Google Play Cancel via Play Store > Subscriptions Access until period end; Google handles billing disputes Users who subscribed via Android
Postal mail / registered post Send a signed cancellation request to Fanvue’s postal address Creates formal record; access and refunds follow policy Users needing a physical record for escalation

Notes on choice

Cancel through the same channel used to subscribe when possible (web, Apple, or Google) to ensure billing stops correctly.

If a dispute arises, use saved documentation and contact your payment provider as a next step.

After cancelling

Follow-up actions

  • Save any confirmation message or ticket number from Fanvue support.
  • Check your card or payment account to confirm that recurring charges have stopped after the next billing date.

Helpful links and contacts

Address

Postal address

2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE.

Contact emails

Primary support: support@fanvue.com.

For formal notices you may send registered post to the postal address above; keep tracking and delivery proof for your records.

FAQ

To cancel your Fanvue subscription via the website, sign in to your account at fanvue.com, go to Account or Subscription settings, and select Cancel subscription. You can also email support@fanvue.com to request cancellation, ensuring you keep proof of your request.

Fanvue has a strict no-refund policy for routine cancellations since digital content is non-returnable. Payments are generally final, so refunds are not guaranteed unless specified otherwise.

Yes, if you subscribed via the Apple App Store, you can cancel your subscription through your Apple ID subscription settings. Access will remain until the end of the billing period, and you should keep proof of your cancellation.

After cancellation, your Fanvue subscription remains active until the end of the current billing period, but auto-renewal will stop. You will not receive a pro-rata refund for any unused time.

Yes, you can send a signed cancellation request to Fanvue’s postal address. This method creates a formal record of your cancellation, but ensure you check your contract for the correct address and keep proof of your request.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.