cancellation Motortrend: Easy Method

What is MotorTrend

Service overview

MotorTrend is an automotive-focused subscription service offering shows, documentaries, reviews and digital magazine issues.

It is available via MotorTrend's website, and as in‑app purchases through Apple App Store and Google Play, depending on the product.

Types of subscriptions

Products include MotorTrend magazine digital subscriptions and streaming/OnDemand content (MotorTrend+, MotorTrend on Demand).

How you subscribed (web, Apple, Google) determines the cancellation and refund route.

How to cancel MotorTrend

Cancel on the MotorTrend website (web subscription)

• Log into your MotorTrend account at the website.
• Go to Account Settings → Subscription or Manage Subscription.
• Click "Cancel Subscription" and follow prompts. Cancel at least 24 hours before renewal.
• Expect cancellation to take effect at the end of the current billing period; there is no immediate refund for web subscriptions.

Cancel via App Store (iOS) or Google Play (Android)

• iOS: Manage subscriptions in your Apple ID settings or visit reportaproblem.apple.com to request help/refunds.
• Android: Open Google Play → Payments & subscriptions → Subscriptions and cancel, or use Google Play support for refund requests.
• Apple and Google handle cancellations and refunds according to their own policies.

Alternate contact methods

• Email or account portal tickets via MotorTrend support if web cancellation tools fail.
• Postal mail option for formal requests: Customer Service Dept., MotorTrend Magazine, PO Box 5173, Boone IA 50950.
• Preferred method for speed and confirmation: online account portal cancellation.

What happens when you cancel

Access after cancellation

If you cancel a web subscription, access typically continues until the end of the paid period.

For in‑app subscriptions, access rules follow Apple/Google billing - usually access remains until period end after a successful cancellation.

Renewal and billing

Cancelling prevents future automatic renewals. You must cancel at least 24 hours before the renewal date to avoid the next charge for web subscriptions.

Charges already billed are generally not reversed for MotorTrend web subscriptions.

Account and data retention

Your account may remain active for sign-in; content or billing data retention follows MotorTrend's terms and privacy policy.

If you wish data deletion, submit a request through MotorTrend support and reference applicable privacy rights.

Will I get a refund?

MotorTrend web subscription refunds

MotorTrend's Terms of Use state there are no refunds for cancelled web subscriptions; you retain access until period end.

Refunds are not issued simply because you cancelled early.

Merchandise returns and fees

• Returns of merchandise from the MotorTrend store may incur a convenience fee (e.g., a $5 fee) and shipping is not refundable.
• See MotorTrend store returns for the official process: MotorTrend store returns.

App Store and Google Play refunds

• Apple processes refund requests and cancellations through your Apple ID or reportaproblem.apple.com. Timelines vary by case.
• Google Play refund policies are handled via Google; see official guidance: Google Play refunds.
• Refunds for accidental purchases are possible but depend on Apple/Google approval and timing (often within 24 - 48 hours for simple cases).

MotorTrend plans and pricing

Pricing overview

The following AED prices reflect the UAE App Store listing for the MotorTrend Digital Magazine (early 2026).

MotorTrend streaming (MotorTrend+, OnDemand) AED pricing was not directly available in the verified listing.

Your consumer rights in United Arab Emirates

Relevant UAE laws

Consumers in the UAE are protected under Federal Law No.15/2020 and Federal Decree‑Law No.14/2023 governing tech-based commerce and consumer rights.

These laws require accurate display of terms, safe payments, and complaint mechanisms for digital services that are faulty or misdescribed.

Refund and non‑returnable digital content

• One‑time use digital products (such as streaming content) are generally non‑returnable once accessed under the UAE rules.
• Refunds may be available if the service is defective, misdescribed, delayed, or contract terms were not met.

Where to find the law

Official UAE legislation for the relevant decree is available from the UAE government legislation portal: UAE legislation.

If you believe your consumer rights were breached, retain receipts and file formal complaints with the merchant and, if needed, UAE consumer protection authorities.

Customer experiences

Positive feedback themes

Some users praise MotorTrend content and the value of specific shows and magazine issues.

Occasional promotional grandfathered rates have been reported by long‑term subscribers.

Common complaints

Reported problems include difficulty cancelling, billing errors (multiple charges), login or migration issues, and slow customer support responses.

Issues often arise when subscriptions move between platforms (e.g., migration to aggregated services) or when users are unsure which store charged them.

How this affects you

Knowing your subscription origin (MotorTrend site vs Apple vs Google) greatly speeds resolution.

Document dates, receipts and screenshots to support any dispute with billing or access.

Documentation checklist

Essential items to prepare

• Account email and username used for the MotorTrend subscription.
• Order number or transaction ID from the receipt or bank statement.
• Subscription start and renewal dates, and the platform used (Web / Apple / Google).

Optional supporting evidence

• Screenshots of subscription page, billing charges, and cancellation attempts.
• Copies of support ticket threads, emails, or in‑app messages.
• Device information (iOS/Android, app version) if technical issues occurred.

Common mistakes

Canceling from the wrong platform

Example: attempting to cancel in the MotorTrend app when the subscription was purchased through Apple or Google will not stop renewals.

Always check your payment statement to identify the billing provider before cancelling.

Missing the cancellation window

Example: cancelling within 24 hours of renewal for web subscriptions can still result in the next charge; MotorTrend requires at least 24 hours' notice.

Set calendar reminders well before the renewal date to avoid unintended charges.

Not gathering evidence

Example: failing to save receipts or screenshots slows dispute resolution and may limit refund possibilities under UAE law or app store policies.

Collect and store transaction IDs and communication records immediately after billing or service issues.

Comparative recap

Quick side‑by‑side

After cancelling

Check access and billing

Confirm you still have access until the period end and verify no further charges on your statement.

If you see unexpected charges, gather documentation and contact the billing provider quickly.

Useful official links

• MotorTrend Terms of Use: MotorTrend Terms
• MotorTrend store returns: Store returns
• Apple report and sales policies (UAE): Apple sales policies (AE)
• Google Play refunds/support: Google Play refunds
• UAE consumer legislation: UAE legislation

Escalation steps

If MotorTrend or the app store cannot resolve the issue, consider lodging a complaint with UAE consumer protection authorities or seeking legal advice.

Keep all receipts, communications and timestamps for any formal complaint.

Address

Postal contact

Customer Service Dept., MotorTrend Magazine

PO Box 5173, Boone IA 50950

Notes on contacting by mail

When sending postal requests, include your account email, subscription details, and a clear request to cancel or seek refund as applicable.

Allow time for postal processing and follow up via the account portal or support channels for confirmation.