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cancellation Funimation: Easy Method
What is Funimation
Service overview
Funimation is a subscription-based streaming service that specialized in anime, offering dubbed and subbed titles, movies, and simulcasts.
The global Funimation library and some user accounts were migrated to Crunchyroll after the services merged in 2024.
Availability in UAE
Funimation as a standalone streaming product was discontinued and migrated to Crunchyroll on April 2, 2024.
Access, billing, and customer support for former Funimation users may now be handled through Crunchyroll or by the original payment platform used to subscribe.
How to cancel Funimation
If you subscribed on iOS (App Store)
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
- Find Funimation (or Crunchyroll if migrated) and tap Cancel Subscription; Funimation cannot cancel App Store subscriptions for you.
- If you need help from Apple, use Apple support: Manage subscriptions - Apple Support.
If you subscribed via Google Play
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Select Funimation (or the migrated listing) and tap Cancel subscription; Google Play handles billing changes.
- For issues contact Google Play support: Google Play - Manage subscriptions.
If you subscribed on the web (legacy Funimation billing)
- Log into your Funimation account at the official site and go to Account Settings → Cancel Membership.
- You can also email [email protected] or leave a voicemail at 855‑268‑9672 requesting cancellation.
- After the April 2024 migration to Crunchyroll, web cancellations or billing questions may require contacting support directly.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access until the end of the current paid billing period.
Access does not usually end immediately unless you stop payment or your provider forces termination.
Automatic renewal and billing
Cancelling prevents future automatic renewals but does not reverse charges already applied for the current period.
If your subscription was handled by Apple or Google, billing changes must be made with those providers directly.
Account data
Your account data and watch history may be retained according to Funimation or Crunchyroll policies.
Request data removal or account closure through official support channels if you want permanent deletion.
Will I get a refund?
General refund policy
Officially, Funimation does not provide pro‑rated refunds for unused time in a subscription period.
Refunds for streaming subscriptions are therefore generally not available after cancellation.
Exceptions and third‑party purchases
- Some annual membership refunds were granted on a case‑by‑case basis after the Crunchyroll merger, but this is not guaranteed.
- Subscriptions purchased through Apple, Google Play, or other platforms are subject to those platforms' refund policies; contact them to request refunds.
- Physical product refunds (e.g., merchandise) may be allowed for damaged items within 45 days; digital subscriptions are not refundable.
Funimation plans and pricing
Current pricing status
Funimation streaming was discontinued globally in April 2024 and migrated to Crunchyroll; there is no official AED pricing for Funimation for 2024/2025.
If you need subscription pricing, check Crunchyroll or your original billing platform for current plans and local prices.
Contact for pricing
| Plan | Price (AED) | Notes |
|---|---|---|
| Contact for pricing | N/A | Funimation service discontinued - check Crunchyroll for current offerings |
Your consumer rights in United Arab Emirates
Cooling-off and returns
The UAE may provide a 14‑day cooling-off right for certain online purchases, but international services may not explicitly follow it.
Check the UAE official consumer guidance for specifics and eligibility.
Disputes and chargebacks
- If a provider refuses a refund you believe you’re entitled to, contact your bank or card issuer to dispute the charge.
- Keep records of cancellation requests and support correspondence when filing disputes with your payment provider.
Official UAE resources
For consumer protection guidance in the UAE, consult the official government portal: UAE Consumer Protection - u.ae.
Use official channels to escalate unresolved billing or refund issues within the UAE.
Customer experiences
Positive reports
Some users reported smooth streaming, for example on devices like Roku with no playback issues.
Individual experiences may vary by device, connection, and region.
Negative reports
- Many users reported buffering, app glitches, and playback interruptions across platforms.
- There are numerous complaints about billing problems and difficulty obtaining responsive customer support.
- Some customers resorted to cancelling through their bank or payment provider when support was unresponsive.
Documentation checklist
Essential documents to collect
- Subscription receipts and payment records (credit card, PayPal, App Store or Google Play receipts).
- Account screenshots showing subscription status and cancellation attempts.
- Copies of emails, chat transcripts, or voicemail records sent to support.
Useful additional evidence
- Bank or card statements showing charges and dates for dispute purposes.
- Any confirmation numbers or ticket IDs from support interactions.
Common mistakes
Cancelling in the wrong place
Many users try to cancel on the Funimation site even though they subscribed via the App Store or Google Play.
If you used Apple or Google, you must cancel through their subscription management pages, not Funimation.
Assuming an immediate refund
Assuming a pro‑rated refund will be issued is a common error; Funimation's policy generally does not provide refunds for unused time.
Rely on your payment provider or UAE consumer protection if you believe a refund is warranted.
Comparative recap
Quick comparison overview
| Purchase Method | How to Cancel | Refund Policy | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple Subscriptions in iOS Settings | Refunds handled by Apple; Funimation cannot cancel | Use Apple Support for disputes |
| Google Play | Cancel via Google Play Subscriptions | Refunds handled by Google Play | Funimation cannot access Google Play billing |
| Web (Legacy Funimation) | Cancel via Account Settings or contact [email protected] | No pro‑rated refunds generally; case‑by‑case for annual members after merger | May require support contact after Crunchyroll migration |
After cancelling
Verify cancellation
Confirm cancellation by checking your account page, the App Store/Google Play subscriptions list, or your payment history.
Retain any confirmation emails or screenshots as proof of cancellation.
Helpful official links
- Funimation official site: https://funimation.live/
- Crunchyroll (migration and current service): https://www.crunchyroll.com/
- Apple subscriptions help: Apple - Manage subscriptions
- Google Play subscription help: Google Play - Manage subscriptions
- UAE consumer protection guidance: UAE Consumer Protection
Address
Company head office
Funimation Global Group, LLC
10202 W Washington Blvd, Culver City, California 90232, United States
Support contact options
- Email: [email protected]
- Phone (voicemail): 855‑268‑9672
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Written by Reem Al Falahi
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.