Cancellation Funimation: Easy Method

What is Funimation

Funimation was a streaming service focused on anime distribution, offering dubbed and subtitled titles, tiered subscription plans, and apps across devices. In April 2024 Funimation’s services were merged into Crunchyroll; existing Funimation accounts and billing were migrated or redirected to Crunchyroll in most cases.

How to cancel Funimation

• If you subscribed via Apple’s App Store: cancel through your Apple account subscriptions in Settings or the App Store - the Funimation/Crunchyroll website cannot cancel App Store subscriptions. See general guidance at AppCutter.
• If you subscribed via Google Play (Android): open the Google Play Store → Menu → Subscriptions and cancel there; the Funimation/Crunchyroll site cannot cancel Google Play billing. See AppCutter.
• If you subscribed directly on the Funimation website (web): sign in to your account and cancel from Account → Billing/Subscription, or contact support (for example: [email protected]). If your account was migrated to Crunchyroll, cancel from your Crunchyroll account settings instead.
• After the April 2024 merger: Canadian users with legacy Funimation monthly subscriptions were auto-migrated to Crunchyroll; cancel from your Crunchyroll account. If you are still being billed under “Funimation” after migration, contact Crunchyroll Support with evidence so they can terminate old billing links - see Crunchyroll Help.
• If the site’s cancel button is broken or you cannot cancel online: submit a support ticket and provide payment receipts; some users have resorted to canceling via PayPal, their bank, or the third-party billing platform.

What happens when you cancel

When you cancel a subscription you generally keep access until the end of the paid period (no immediate loss of access). The subscription will not renew after the billing cycle ends. Account data and watch history typically remain tied to your account, but content access ceases when the paid period expires. If your subscription was migrated to Crunchyroll, cancellation there stops future Crunchyroll billing; if legacy Funimation billing continues, you must contact Crunchyroll Support with documentation to stop it.

Will I get a refund?

Funimation’s stated policy is not to provide pro‑rated refunds for unused time in a subscription period - canceling mid‑cycle typically does not trigger a refund. After the April 2024 merger, some annual membership holders were allowed to request refunds for remaining premium periods by contacting support; this is handled on a case‑by‑case basis. If you subscribed through Apple, Google Play, PayPal or another third party, refunds are governed by those platforms’ policies and must be requested through them. Refund outcomes can vary and occasionally get stuck between providers; keep documentation of payments and correspondence when requesting a refund.

Funimation plans and pricing

Note: these were legacy Funimation prices prior to April 2, 2024. After migration, Canadian users are generally on Crunchyroll plans and pricing (for example Crunchyroll Fan and Mega Fan with Canadian pricing).

Your consumer rights in Canada

Consumer protection for digital subscriptions varies by province. Canadian consumers may have rights when services are not provided as promised, when cancellation mechanisms are broken, or when billing continues after cancellation. Funimation’s published terms disclaim pro‑rated refunds and often direct users to third‑party billing platforms, but that may not override provincial consumer protection laws if a supplier fails to stop charges or does not provide the promised service. If you cannot resolve billing problems with the provider, you can dispute charges with your credit card issuer and file a complaint with your provincial consumer protection office.

Customer experiences

Reviews from Canadian users are mixed. Some users reported enjoying the content and library of anime available. Many negative reports reference buffering, app glitches, and inconsistent performance across devices. A recurring complaint is difficulty cancelling subscriptions - customers report being ignored by support, continued billing after cancellation, and having to work through banks or third‑party platforms to stop charges. Travel or international access limitations have also been mentioned, including difficulty cancelling while abroad.

Documentation checklist

• Account email / username and subscription receipt (store or confirmation email)
• Proof of payment (credit card statement, PayPal transaction, App Store receipt)
• Screenshots of the account subscription page and any error messages (e.g., broken cancel button)
• Dates of attempted cancellations and copies of support tickets or emails
• If migrated, screenshots or emails showing transition to Crunchyroll

Common mistakes

Trying to cancel on the Funimation/Crunchyroll website when the subscription is billed through Apple or Google Play - this will not stop platform billing and often causes confusion. Not checking which account or email is tied to the subscription can delay cancellation. Assuming cancellation automatically means a refund - Funimation’s policy generally does not provide pro‑rated refunds. Failing to save receipts, transaction IDs, or screenshots of failed cancellation attempts can make disputes harder to resolve. Lastly, when traveling, users sometimes lose access to account settings or miss local procedures for third‑party subscriptions.

Comparative recap

After cancelling

Keep copies of cancellation confirmations, receipts, and any ticket numbers. If you cannot stop charges after cancelling, contact the billing platform (Apple, Google, PayPal), your credit card issuer to dispute charges, and file a complaint with provincial consumer protection if necessary. For migration or legacy Funimation billing issues contact Crunchyroll Support and reference the Funimation end‑of‑service guidance: Crunchyroll: Funimation End of Services. For step‑by‑step cancellation help (App Store / Play Store) see this general guide: How to cancel (AppCutter).

Address

If you need to send written notice (recommended via registered mail / raccomandata A/R for proof), address it to:

Crunchyroll, LLC, Attn: Customer Service, 444 Bush Street, San Francisco, CA 94108, United States of America