Cancel IFOLLOW online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ifollow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Ifollow: Easy Method
What is iFollow
Service overview
iFollow is a subscription service that provides live audio, match highlights and full match replays for English Football League clubs. It is aimed at supporters who want live or on-demand access to matches outside their usual TV coverage.
Typical uses
Fans use iFollow to listen to live commentary, watch matches internationally, or catch up on on-demand replays and highlights. Access is delivered as digital content immediately after purchase or subscription activation.
How to cancel iFollow
Primary cancellation method (email)
- Send an email to ifollow@efl.com.
- Include your full name, the email address linked to your iFollow account, and the Club you support.
- For the fastest response, state clearly "Please cancel my iFollow subscription" and include the renewal date if known.
Timing and alternative steps
- Monthly plans: email at least 5 days before the renewal date to prevent auto-renewal.
- Season or longer-term plans: you will receive a reminder 21 days before renewal; to cancel, email at least 5 days before renewal.
- If you renew immediately and then decide to cancel, you can cancel with a minimum 30 days' notice and may be eligible for a pro‑rata refund minus a 10% admin fee.
What happens when you cancel
Access after cancellation
If you cancel a monthly subscription before renewal, your access continues until the end of the paid month. You retain access for the remainder of the billing period you paid for.
Data and account handling
Cancellation stops future payments but generally does not delete your account or historical data. You may need to contact support to request removal of personal data if desired.
Will I get a refund?
Standard refund policy
There is no automatic 14-day cooling-off refund for iFollow subscriptions where access to digital content starts immediately; subscribers waive that right under the service terms.
Exceptions and pro‑rata refunds
- If iFollow suspends or terminates service mid‑subscription (for example a service closure), you are entitled to a pro‑rata refund for the unused portion.
- If you renew immediately and then cancel, you may receive a pro‑rata refund minus a 10% administration fee (minimum 30 days' notice required in this scenario).
iFollow plans and pricing
Pricing accuracy note
Official AED pricing is not published in the verified sources. The table below shows GBP prices with approximate AED conversions (1 GBP ≈ 4.6 AED) for guidance only.
Plan table
| Plan | Price (GBP) | Approx. Price (AED) | Period | Features |
|---|---|---|---|---|
| Video season pass (international) | £110 | ~AED 506 | Season | Live & on-demand home and away matches (except US TV blackouts) |
| Video monthly pass (example) | £25 | ~AED 115 | Monthly | Live video coverage for international IP |
| Audio season pass (example) | £45 | ~AED 207 | Season | Audio commentary only |
| Audio monthly pass (example) | £4.50 | ~AED 21 | Monthly | Audio commentary only |
| Single match pass (international) | £5 | ~AED 23 | Per match | Single match access |
Your consumer rights in United Arab Emirates
Cooling-off and digital content
UAE consumer protection differs from UK rules. Local cooling-off rights for immediately accessed digital content are often limited.
When subscribing from the UAE, the iFollow terms (UK/EFL) typically state no 14-day cooling-off if access starts immediately; this may apply contractually.
Service failure and refunds
- If the service is suspended or terminated by the provider mid‑subscription, you are generally entitled to a pro‑rata refund for the unused period under iFollow's terms.
- If you believe UAE consumer law gives you additional rights, you can seek advice from local consumer protection authorities or your payment provider.
Customer experiences
Positive reports
Some users report receiving unsolicited pro‑rata refunds when service was disrupted, with no action required on their part.
Negative reports
- Many users report difficulties cancelling, including slow or multiple-response email exchanges.
- Refunds can be rare unless the service is severely disrupted; some users reported needing to escalate via their bank.
- Technical issues such as streaming glitches and device limitations have been reported.
Documentation checklist
What to include in your cancellation email
- Full name as registered on the account
- Email address linked to iFollow
- Club you support and subscription type (monthly/season/other)
- Requested cancellation date and reason (optional)
Supporting documents to keep
- Payment receipts or transaction IDs
- Copies of cancellation emails and any replies
- Screenshots of account status or renewal dates
Common mistakes
Missing or vague information
Failing to include the exact email address used for the account or the Club name can delay processing. Always match details to your account records.
Wrong timing and assumptions
Assuming cancellation is instant can cause unexpected renewals. For monthly plans, emailing fewer than 5 days before renewal may not stop auto‑renewal.
Comparative recap
Quick comparison
| Item | Monthly subscription | Season / longer-term | Single match |
|---|---|---|---|
| How to cancel | Email ifollow@efl.com ≥5 days before renewal | Email ifollow@efl.com ≥5 days before renewal (reminder at 21 days) | Cancel not applicable; single purchase |
| Refunds | No cooling-off; pro‑rata only if service killed | Pro‑rata if service ends; special rule if you renew then cancel (30 days + 10% fee) | No refund unless provider cancels event |
| Typical notice | 5 days | 5 days (renewal reminder at 21 days) | Not applicable |
After cancelling
Follow-up actions
- Save confirmation emails from the provider as proof of cancellation.
- Monitor your next bank/ card statement to ensure no unexpected charges.
Useful official links
- Official iFollow / EFL terms (example club terms)
- Email for cancellations and support: ifollow@efl.com
Address
Provider contact address
Office no. 108, Al Fattan Plaza Building, Al Garhoud, PO Box 28998
Dubai, United Arab Emirates
How to use the address
Use the postal address for formal written correspondence if email does not resolve your issue. Keep copies of any posted letters and use a tracked delivery method where possible.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.