Cancel Kids Pass
Recipient
Sender
Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

Termination letter drafted by a specialized lawyer
Expéditeur
Kids Pass
Digital Rewards Group Charter House, Woodlands Road
WA14 1HF Altrincham United Kingdom
membership@kidspass.co.uk
Subject: Cancellation of Kids Pass contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Kids Pass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Kids Pass
Digital Rewards Group Charter House, Woodlands Road
WA14 1HF Altrincham , United Kingdom
membership@kidspass.co.uk
REF/2025GRHS4

cancellation Kids Pass: Easy Method

What is Kids Pass

Service overview

Kids Pass is a subscription-based service that offers families discounts and offers on children’s activities, attractions and family-friendly venues.

The platform centralises deals for outings such as theme parks, cinemas, restaurants and local attractions to help families save on family days out.

Availability in the United Arab Emirates

Kids Pass is primarily known from its UK website and may not have a dedicated UAE product page or publicly listed UAE pricing as of 2024/2025.

If you are using Kids Pass in the UAE, treat the UK site as the official reference and contact customer support for region-specific details.

How to cancel Kids Pass

Online cancellation (recommended)

  • Log in to your account on the official site: Kids Pass.
  • Go to "My Account" or "Subscription" and look for a "Cancel membership" or "Manage subscription" option.
  • Follow the on-screen prompts to confirm cancellation and keep a screenshot or confirmation reference.

Other cancellation methods

  • Email customer support requesting cancellation; include your account details and membership reference.
  • Call customer support if a phone number is provided on the official site for faster confirmation.
  • Send a postal cancellation letter to the registered company address if required or requested in terms and conditions.

What happens when you cancel

Access after cancellation

After cancelling, access may continue until the end of your current paid billing period depending on your subscription terms.

Immediate termination is possible on some plans; check the cancellation confirmation for the exact effective date.

Renewal and account status

Automatic renewal should stop after cancellation, but verify this in your account or confirmation email to ensure no further charges occur.

Your account may remain active as a free account unless you request full deletion of personal data.

Will I get a refund?

Standard refund policy

Refund entitlement depends on Kids Pass terms and whether your subscription was paid monthly or annually and local terms of sale.

Many subscription services do not offer pro rata refunds for unused time, but exceptions may apply.

Exceptions and how to request a refund

  • If you believe you are due a refund, contact customer support with your payment details and cancellation confirmation.
  • Keep receipts, bank statements and any correspondence to support your refund request.
  • Refunds that cross borders (UK-based provider to UAE customer) may take longer and may be subject to original payment method processing times.

Kids Pass plans and pricing

Pricing availability note

No official or publicly accessible pricing information for Kids Pass in the United Arab Emirates was found for 2024/2025.

For accurate, up-to-date pricing please contact Kids Pass directly through their official site or support channels.

Contact for pricing

Plan Price
Contact for pricing

Your consumer rights in United Arab Emirates

Key UAE consumer protections

UAE consumer law requires sellers to provide accurate information and fair terms for goods and services.

Consumers have rights to clear contract terms, accurate billing and mechanisms to raise complaints about unfair practices.

How to escalate disputes

  • First contact Kids Pass customer support and request written confirmation of their decision.
  • If unresolved, file a complaint with UAE consumer protection authorities via the UAE Government consumer pages.
  • Keep all evidence: receipts, screenshots, emails and confirmation numbers to support any complaint.

Official government guidance: UAE Consumer Protection (government.ae).

Customer experiences

Positive reports

Many users report savings and useful local offers for family activities when the service is used frequently.

Customers often praise the convenience of centralised deals and seasonal promotions for family days out.

Common criticisms

Complaints typically involve difficulties cancelling, unclear refund outcomes or region-specific offers not being available.

Some users have experienced delays in support responses when dealing with cross-border billing questions.

Documentation checklist

What to gather before cancelling

  • Account email and username used for registration.
  • Membership reference number or subscription ID (if available).
  • Payment receipts, billing statements and the last payment date.

Supporting documents for disputes

  • Copies of cancellation confirmation and any support ticket numbers.
  • All written correspondence with customer service (emails, chat transcripts).
  • Bank statements or proof of charges if requesting a refund or disputing a payment.

Common mistakes

Not confirming cancellation

Example: a user requests cancellation via email but does not wait for or save a confirmation; they are later billed again.

Always obtain and save a cancellation confirmation and check your account status after the requested cancellation.

Ignoring terms and billing periods

Example: cancelling shortly after renewal expecting a refund without checking whether the plan allows pro rata refunds.

Review the subscription terms and the renewal date before cancelling to understand refund eligibility and access end dates.

Comparative recap

Quick comparison of cancellation methods

Method Speed Notes
Online account Fast Recommended - immediate confirmation on most accounts.
Email support Moderate Good for a written record; response times vary.
Phone Fast Immediate confirmation possible; keep call reference.
Postal mail Slow Use where required by terms; keep proof of posting.

After cancelling

What to check immediately

  • Confirm cancellation email or on-screen confirmation and save it.
  • Review your bank/credit card statement for any unexpected follow-up charges.

Helpful links

Address

Company address (registered contact)

Digital Rewards Group

Charter House, Woodlands Road, Altrincham WA14 1HF

Contact advice

If you need to send post or formal documents, use the registered address and include clear account identifiers.

For fastest response, use the official website support channels before sending postal mail.

FAQ

To cancel your Kids Pass membership online, log in to your account on the official Kids Pass website, navigate to 'My Account' or 'Subscription', and select 'Cancel membership'. Follow the prompts to confirm cancellation and keep a screenshot for your records.

Yes, you can cancel your Kids Pass membership via email. Be sure to include your account details and membership reference in your cancellation request to customer support. Keep a copy of your email for your records.

After cancelling your Kids Pass membership, you may continue to have access until the end of your current billing period, depending on your subscription terms. Check your cancellation confirmation for the exact effective date.

Refund eligibility depends on Kids Pass's terms and whether your subscription was paid monthly or annually. Many services do not offer pro rata refunds for unused time, but exceptions may apply. Contact customer support for specific inquiries.

If you cannot cancel your Kids Pass membership online, you can also do so by calling customer support or sending a cancellation letter via registered postal mail to the company's address. Ensure you keep proof of your cancellation request.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.