Cancel MotorTrend: Easy Method

What is MotorTrend

Overview

MotorTrend is a subscription service that provides automotive video content and digital magazine access under the Motor Trend brand.

Subscriptions can be purchased directly on MotorTrend's website or via third-party app stores such as Apple App Store, Google Play, and certain platform stores.

Availability

MotorTrend offers monthly and annual plans in different regional stores, including listings in the Nigeria App Store and the Ireland App Store.

Billing currency and price depend on the store used to subscribe (for example Naira in Nigeria App Store, EUR in Ireland App Store).

How to cancel MotorTrend

Cancel via MotorTrend website (web / MTG website)

• Sign in to your account on the MotorTrend (MTG) website.
• Open Account settings or Subscription settings.
• Locate your active subscription and select Cancel at least 24 hours before your renewal date.
• Cancellation takes effect at the end of the current billing period; you will retain access until then.

Cancel via third-party stores (Apple, Google Play, Amazon)

• iOS (Apple App Store): Cancel in your Apple ID settings on the iOS device or in the App Store subscription panel.
• Android (Google Play): Cancel in Google Play account > Subscriptions.
• Amazon or other hosts: Cancel through the third-party site where you originally subscribed (for example Amazon Prime channels).

What happens when you cancel

Access and billing

When you cancel, the cancellation becomes effective at the end of your current billing period.

You retain full access to content until that period ends; no prorated refunds are provided.

Account data and content

Your account and viewing history typically remain available unless you delete your account.

If you subscribed through a third party, account management and data removal follow that third party's policies.

Will I get a refund?

General refund policy

MotorTrend's stated policy: no refunds upon cancellation. Cancelled subscriptions remain active until period end and are not refunded.

Expect no automatic refund for a mid-period cancellation when cancelling through MotorTrend.

Free trial and exceptions

• Free trials convert to paid subscriptions automatically unless canceled before midnight Eastern Time on the last day of the trial.
• No explicit refund policy beyond the no-refund rule is stated for trial conversions.
• If you subscribed via Apple, Google or Amazon, you may need to request refunds from those stores per their dispute processes.

MotorTrend plans and pricing

Pricing table

Notes on pricing

Prices vary by store and region. The Nigeria App Store shows prices in Naira; Irish listings show EUR prices.

Check the exact price at the point of sale in your App Store before subscribing, as offers and pricing may change.

Your consumer rights in Nigeria

Applicable policies

MotorTrend's publicly stated policies do not reference Nigeria-specific consumer rights or statutory cooling-off periods.

MotorTrend requires cancellation at least 24 hours before renewal and does not offer refunds on cancellation as a general policy.

What this means for Nigerian consumers

• Nigeria-specific laws (for example, any local cooling-off rights) are not acknowledged in MotorTrend's policy text.
• Enforcement of Nigerian consumer protections against MotorTrend may require formal legal action or a consumer complaint through Nigerian authorities.
• If you believe local law gives you a right to refund, keep records and consider contacting a consumer protection body or legal advisor.

Customer experiences

Common complaints

Some users on review sites (for example Trustpilot) reported unwanted auto-billing and difficulties cancelling subscriptions.

Complaints include limited or delayed customer responses and frustration obtaining refunds after unwanted charges.

Neutral observations

Issues appear frequently when subscriptions are managed via third-party stores rather than directly through MotorTrend.

Many problems can be prevented by checking the subscription source (Apple/Google/Amazon) and canceling there before renewal.

Documentation checklist

What to have ready before contacting support

• Your MotorTrend account email address and username.
• Proof of purchase: receipt or order confirmation (store receipt from Apple/Google/Amazon if applicable).
• Subscription start and renewal dates, and the device/platform used to subscribe.
• Screenshots of the subscription listing or billing charge if available.

Where to send documentation

• If you subscribed via MotorTrend website, attach documents to your message through MotorTrend Account support or contact form.
• If you subscribed via Apple/Google/Amazon, include the store receipt and contact that store for refund requests.

Common mistakes

Failing to identify the subscription source

Example: Trying to cancel on MotorTrend's site when the subscription was purchased through the Apple App Store.

Result: Cancellation fails because the third-party store still controls renewal and billing.

Missing the 24-hour cancellation window and trial deadlines

Example: Waiting until the renewal day to cancel and missing the 24-hour cutoff; the subscription renews automatically.

Example: Not cancelling a free trial before midnight Eastern Time on the final trial day, causing automatic conversion to paid subscription.

Comparative recap

Quick comparison table

Summary notes

Always verify which platform billed you before attempting cancellation or requesting a refund.

Third-party stores control billing and refund processes for subscriptions purchased through them.

After cancelling

What to check immediately after cancelling

• Confirm cancellation email or confirmation screen and save it for your records.
• Verify that your subscription status shows as cancelled and note the end-of-access date.
• Keep receipts and screenshots of cancellation confirmations in case of future disputes.

Helpful links

• MotorTrend contact / support
• Apple: cancel subscriptions
• Google Play: cancel or change subscriptions
• Amazon: manage subscriptions

Address

Mailing address for subscription inquiries

Customer Service Dept., Motor Trend Magazine, PO Box 5173, Boone IA 50950.

How to use the address

Include your account email, subscription details, and proof of purchase when mailing correspondence.

Consider sending tracked mail and retaining copies of everything sent for your records.